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YMCA Complaints & Reviews

Toby Wells YMCA / manager (jessica garcia) at toby wells ymca, san diego, ca.

Gi
Oct 17, 2019

After requesting to see the station manager (Jessica Garcia), in regards of a small issue/question I had, which needed some clarification, this particular 'manager' not only was not interested in much of what I had to say, but proceeded to go get a membership cancellation form...

Young Mens Christian Association / the warming station and the head manager, robin

Tr
Oct 17, 2019

This happened on the day of March 14, 2019, where I had been staying during the time of Winter to find a place of how the environment was kept under poor nature. The manager herself was very much inconsiderate to other persons request for proper attire and yet a few workers that she had...

YMCA / refund

Od
Oct 16, 2019

Needed to cancel membership due to health issues. Submitted it in writing and emailed it to the office. Had paid for personal training and didn't use two sessions. Contacted the membership services via phone and email. No response. Emailed the director and a month later still no refund...

Young Men's Christian Association / member discrimination

Ro
Oct 08, 2019

Young Men's Christian AssociationMy name is Han Wei, an international student. I joined the summer program of YMCA Coney Island. On August 22, 2019, I arrived at the gym at about 1pm. I had checked the gym's schedule before I went and knew the Murray studio would be available between 1:05pm-6:30pm (Photos of the YMCA...

YMCA / unfavored conduct noticed: uncharacteristic of organization

Ni
Sep 29, 2019

Hello. I gladly thank and appreciate my local Door County YMCA for (being) about the good Christian qualities they strive to live. Now, understanding the Christian's guidebook, the very Holy Bible, I read that God wants people to dress modestly. I will need to continue this message in two...

[Resolved] Pickaway county YMCA / child care (before and after school program)

Us
Sep 27, 2019

My daughter attends the before and after school program at South Bloomfield elementary, in South Bloomfield Ohio.Since the start of the school year it has been a headache, mostly with trying to get ahold of the billing department, I was afraid of falling behind with my payments, knowing I...

Jefferson County Family YMCA / employee complaints

Jw
Aug 26, 2019

We have had one horrible experience after another with the YMCA in Festus, Missouri that has caused immediate and continued medical attention due to the negligent and discriminating staff associated with the basketball program. I have spread my experience with everyone so they can avoid...

West Chatham YMCA / before and after school program

Ma
Aug 20, 2019

This is my first experience of partnering with the YMCA for their homework services to help assist my child after school care. I'm highly disappointed and frustrated with this program. I have not received any of those homework services being rendered to my daughter. My daughter ha...

YMCA / primetime after school program

So
Aug 13, 2019

Completed registration and payment or arrangements for payments. Personally spoke with manager everything was ok and completed and paid. Today recieved late notices for non payment for dates paid and dates not even billed for yet. A new manager took over our YMCA it has been a nightmare...

Bessemer YMCA / cancel membership

Ms
Aug 13, 2019

Try to cancel memebership the old lady saying I cant cancel unless dues is paid. That bs I never heard and even told. You have pay to cancel. Send a letter out two three months later and not earlier. Never again join that [censored]. I want to take cancel memebership paper with me and she...

YMCA / summer camps

Mi
Aug 03, 2019

I've noticed this summer that the ymca camps are out of control with not enough staff nor camp counselors guiding and correcting the behavior of these kids. On my first occasion last week, a boy approximately 12 was staring me down trying to bait me into a confrontation. Literally staring...

YMCA / daycare unclean

Wh
Jul 24, 2019

The daycare supposedly has a cleaning crew that comes after hours but the bathrooms reeked of urine odor and the floors have the same filth patterns that they've had for months . It just accumulates to the point of no return. They facility is full of children so there should be enough...

YMCA / policy

La
Jul 22, 2019

On [protected]; I just finished working out and was changing in the locker room when I was asked rudely by someone named jennifer to move because she wanted the the spot for the ymca day camp attendees; meanwhile there's no sign displayed saying area was off limits. When she got tired...

YMCA / discrimination, intimidation, unprofessional staff, keeping people from joining ymca

Ma
Jul 20, 2019

I enrolled my son and my daughter in the La Crescenta, CA YMCA for the summer student special in which you pay $75 dollars per membership for 3 months. The second week my daughter took a class in which the teacher is a man named Ethan S. His class is very intense and he gets angry if the...

YMCA / error billing causing nsf within my bank account

Ca
Jul 18, 2019

In June 2019, I applied for my son to attend YMCA Day Camp at Messmer St Mary. I receive WI Shares for day camp payments and I had to pay $30 for registration fee, in which I gave my bank card information for payment. When calling to have Childcare Authorization set up, WI Shares only wa...

YMCA / after school programs/classes etc

Ci
Jul 18, 2019

The YMCA as a whole is trash! They talk about community building and doing good work but they do not pay summer camp employees fairly. If employees are going into overtime they go in to system and change hours so that it looks like they aren't. They list a persons hours as one thing but...

YMCA / user-friendliness

Jo
Jul 05, 2019

User-friendliness So I travel from Indianapolis to Minneapolis to visit my grandchildren maybe twice a year and usually go to the YMCA to work out I pay a fee. I am told now that is not acceptable you have to be a member so if I understand this properly you are a federally funded organization I am...

YMCA / ineptitude of senior management, for golden isles ymca brunswick ga

Ei
Jun 26, 2019

My wife and I have been members of the Brunswick Georgia YMCA for approximately 14 years. Although we are happy with the members and local employees we are very dissatisfied with the decisions by senior management. The exercise equipment in this facility is in poor condition and so crowded...

YMCA Cocoa FL / an employee put his hands on my child

Ve
Jun 24, 2019

I am contacting you on behalf of my son that goes to the YMCA in Cocoa Fl. Today June 24, 2019 my mother took my son to the YMCA to play basketball along with my niece. While being there a coach "which i don't know his name because the girl in the front didn't want to give me...

Outdoor YMCA / perry ohio

Ap
Jun 23, 2019

I am writing to notify that I think it's completely uncalled for that when the kids/adults in the bigger pool are required to take a break that it's ok for them to hoard the kiddy pool. There should/needs to be rules and regulations that they should follow. Example: height and...

YMCA New Britain/Berlin / being unfairly discriminated against by a couple ymca employees

Vo
Jun 22, 2019

I've gone to this Ymca in new britain for a long while now to use the pool&try to help me stay healthy, etc.. whenever I use the family/Disabled locker room I've never had a problem using it to change&take my time because (I'm Physically Disabled) from neck Surgery...

YMCA North York location known as Bayview/Sheppard / failure to honour promotion offered to compensate for warm water training pool closures for weeks in 2018 for pool repairs

Tr
Jun 11, 2019

My Name: Joy Blake Email: [protected]@humbermail.ca Client Id# 3143552 Member since February 16, 2018 I attend North York, Ontario Canada YMCA and only attend the facility to use the warm water aquafit as I am recovering from a vehicle accident and that is the only form of exercise I can...

YMCA / sauna and spa area (pool deck)

El
Jun 09, 2019

YMCA On Thursday, June 6, 2019, I went to swim around 8 pm. I went later in hopes that there would not be as many people using the spa area. I have complained several times to management and pool staff about people waking in shower and whirlpool area in their street shoes. Also I have made many...

YMCA / brad russell

El
May 31, 2019

YMCA May 31, 2019 To whom it may concern, On May 29, 2019 I was hand delivered a letter by brad russell the ceo/executive director of the Medford YMCA. He came to my current place of employment. He came with no name tag (unidentifiable) and stated to read the letter and then call him. He wa...

YMCA / ymca welwyn

Sa
May 16, 2019

My name is Mark Anthony Clacken of stevenage Hertfordshire my local council did put a referral in for me at the welwyn ymca I waited two weeks got a interview paid a taxi my last 39 to be told she could go on with my application but it's her discretion to let me in after 13 months of being...

YMCA of Metropolitan Chattanooga TN / employment fraud

Sh
May 15, 2019

Someone worked at this YMCA illegally. It was not me. I found out in November of 2016. I need the paychecks cancelled. Payroll and human resources will not respond to my phone calls. They have threatened to call the police on me. I need help with this complaint. Anyone of assistance can...

YMCA / agent

Ci
May 08, 2019

YMCA My name is Cindy My friend has a membership However she's been wanting me to go for tour and to workout with her and try to switch me gyms I am a member at 24hr and planet fitness. Today I went in with my friend who's a member .I need to use the bathroom so I grab a towel and went...

YMCA / the young men’s christian association of cottonwood creek rec center in colorado springs, co 80918

Ha
May 04, 2019

I'm not sure if this an employee training issue-or what, but I have just witnessed yet another reason to discontinue my family's membership here. Several months ago, I was about to snap a photo of my child on the slide, when a staff member approached me and told me that they don't allow...

YMCA / rude staff

Ch
Apr 24, 2019

The staff at the front desk of the YMCA in Mattoon IL is extremely rude and unprofessional. I have only had issues with one employee. She is constantly making rude remarks and rolling her eyes at everyone. The biggest issue is her friends stand there and talk to her so she doesn't have to...

YMCA / discrimination

Se
Apr 11, 2019

I asked to meet with staff and filed a complaint. As a result, I was banned from the YMCA. I filed the complaint! I asked to meet with the Director. When I did, she banned me from the gym. Made up a lie that I cursed. That's the reason! I am disabled. No other gyms. I am banned for...

YMCA / stair master

Da
Apr 08, 2019

The stairmaster at the Far Rockaway YMCA has been broken for four weeks mows. There are only two of these machines. I have put a comment in the suggestion box weekly as well as tried to speak with management. I go to the gym every day and having only one stairmaster limits my workout. Every time...

YMCA Rockwall Texas, 75087 / billing mess up

An
Mar 24, 2019

After submitting a new card for billing, my grandson is refused entry due to delinquent account. And I had not been contacted about this matter, I now know, for six months!! I have custody of grandson. I had set his membership up on his account. I had assumed the automatic deduction were...

Vanderbilt YMCA / overcharged

Ma
Mar 22, 2019

Reserved and PAID through EXPEDIA for Mar 9, 2019 - Mar 12, 2019 Itinerary # [protected] Full payment was made to Expedia- yet the YMCA billed by debt card DIRECTLY for 2 nights as well. Can't get through to Protection Plan I paid for: Hotel Booking Protection Sat, Mar 9 - Itin #...

YMCA / Rapist's name on ymca building

Ke
Feb 19, 2019

Hi, My birth name is Sara Spencer, I am the daughter of Larry Spencer. His name is up there on the Bethel Park YCMA Building! You can look into the way The YMCA is handling the issue of a rapist's name on their building. Both Kevin Bolding the CEO and President as well as David Bluemling...

Young Mens Christian Association / memberships

Ge
Feb 07, 2019

The YMCA permits each Executive Director with the unfettered discretion to terminate anyone's membership and to refuse anyone's application for membership upon his or her own whim! There is no review, no appeal, no notions or fair play and justice, no Christian Values, no right to confront...

YMCA Splendora, TX / management.

Jo
Feb 06, 2019

The facility coordinator is rude to everyone and never responds when you try to contact her, she terminated my membership without telling me due to a phone call in which I made to ask her a question regarding my membership that I had waited two weeks for an answer on. Also, there should be cameras there. It is a very shady place. Carrie Walton runs it.

YMCA-Pikes Peak Region/Cottonwood Creek Rec Center / staff

Ha
Dec 31, 2018

I am so appalled everytime we come here to swim, excercise, etc. At the lack of customer service skills at this particular ymca here in cos. If it's not having to randomly pay for our one (usually complimentary) guest per membership, it's them bugging my 9-year old daughter who is small...

YMCA / swimming pool

Za
Dec 29, 2018

I got a YMCA membership for the pool that's the YMCA's greatest feature definitely and the swim team I can see 3 or mabrey even 4 days a week for swim team but not every day not even Saturday when paper says open swim I need someone please help me make a difference or I'd...

YMCA / unprofessional staff/lack of personnel or staff

Mi
Dec 16, 2018

I am writing this complaint because i have noticed that every time it's registration season at the Cross Island Ymca located at 238-10 Hillside Ave Jamaica NY 11426, there is a lack of staff, they are overwhelmed, unprofessional and even rude! My daugher attends the Cross Island Ymca for...

YMCA of the USA / employment fraud

Sh
Dec 13, 2018

Someone has worked at ymcas in tn ga va fl ky and nc. This started in november of 2016. I need the paychecks cancelled. Their address is 101 n walker drive chicago, illinois. I don't have any suspect in formation at this time. I need this website to contact this company. Your help i...