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Customer Service

+1 313 267 5300 (YMCA of Metropolitan Detroit ​​)
+1 414 291 9622 (YMCA of Metropolitan Milwaukee)
101 N Wacker Drive
Chicago, Illinois
United States - 60606

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Complaints & Reviews

Jun 16, 2020

YMCA — Turned in during quarantine creditwise

The Stanwood YMCA turned me in during quarantine for not having an updated credit card. They were unable to...

Jun 02, 2020

The complaint has been investigated and
resolved to the customer's satisfaction
YMCA-Cleveland, TN — Outdoor swimming pool access

I am a member at the west side Ymca in Knoxville, Tn. I come to Cleveland, Tn each Tuesday to keep my...

Feb 19, 2020

YMCA — unethical behavior

My name is Lissette Lopez and I attend the gym on Feb 18, 2020. As I was working out an employee told me I...

Jan 23, 2020

YMCA South Bay metropolitan area — daycare finance department manager sharon and duffy in administration

Hello, I emailed Duffy Zariena at the finance department for the daycare facility about canceling my son...

Jan 13, 2020

Benbrook YMCA — staff

Staff often seem hungover or high while on shift. I witnessed one lifeguard not even watching the pool as he...

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Jan 02, 2020

Bath YMCA — membership

Me and my girlfriend recently we're interested in getting a membership to the YMCA in bath, upon...

Dec 10, 2019

YMCA — the ymca has negligently damaged my spinning shoe.

I attended a spinning class at the above YMCA. The date was December 2, 2019. I attended at the above...

Nov 19, 2019

Young Men's Christian Association — staff

The staff at the YMCA in West Seneca NY that work in the pool area are rude, and talk to some patrons without...

Nov 15, 2019

YMCA Central Ohio Downtown Branch — public accommodation

Sabine al jene bala refuse me access to the gym when i have a legidamate disability and i have done nothing...

Nov 10, 2019

Y.m.c.a. — the water slides

Me and my wife have been trying for 6 weeks to get our children their on Sunday or Saturday for only the...

Nov 07, 2019

YMCA — childcare

I signed up 2 days ago and the childcare is ridiculous. The girls are rude and have ignored my crying son...

Oct 30, 2019

YMCA — friendliness and miscommunication

As a UCONN student, it's very hard to juggle many items at once. Including getting to the gym on a tight...

Oct 17, 2019

Toby Wells YMCA — manager (jessica garcia) at toby wells ymca, san diego, ca.

After requesting to see the station manager (Jessica Garcia), in regards of a small issue/question I had...

Oct 17, 2019

Young Mens Christian Association — the warming station and the head manager, robin

This happened on the day of March 14, 2019, where I had been staying during the time of Winter to find a...

Oct 16, 2019

YMCA — refund

Needed to cancel membership due to health issues. Submitted it in writing and emailed it to the office. Had...

Oct 08, 2019

Young Men's Christian Association — member discrimination

My name is Han Wei, an international student. I joined the summer program of YMCA Coney Island. On August...

YMCA unfavored conduct noticed: uncharacteristic of organization

Hello. I gladly thank and appreciate my local Door County YMCA for (being) about the good Christian qualities they strive to live. Now, understanding the Christian's guidebook, the very Holy Bible, I read that God wants people to dress modestly. I will need to continue this message in two more letters as this matter requires more space to write. I'm so apologetic to you about this.

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    • Updated by Nick Cihlar · Sep 29, 2019

      I expect each Y worker to therefore come to the understanding that when it comes to swimming, modern swimming attire for men or women are very skimpy-I think I need to mention that for women, the entire leg is shown. As for men have you ever noticed that well, the men swim without any covering for the upper body? The Bible's book of Leviticus is specifically where one can find what God says about our clothing modesty. I believe that each Christian willfully grows at various speeds and levels and not all of us will be aware of every one of God's ways at any time. I have learned to become patient and understanding with myself and others. I notice that the Y is a Christian place, so I gladly expect them to be among people that are "good", Christlike examples for others.

      Now, it may to some individuals, sound strange to know about such personal, yet wise words of (Christ) here. To meet that matter as I think is very thoughtful, when it comes to God Creator whom I have experienced his life-changing Goodness from, he is my Savior and everything (and it is all about him, honestly and not about myself.) I respect any and all opinions because we all matter. Thanks.

    Sep 27, 2019

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Pickaway county YMCA — child care (before and after school program)

    My daughter attends the before and after school program at South Bloomfield elementary, in South Bloomfield...

    Aug 26, 2019

    Jefferson County Family YMCA — employee complaints

    We have had one horrible experience after another with the YMCA in Festus, Missouri that has caused immediate...

    Aug 20, 2019

    West Chatham YMCA — before and after school program

    This is my first experience of partnering with the YMCA for their homework services to help assist my child...


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