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YMCA Customer Care Service

YMCA of the USA

101 N Wacker Drive
United States - 60606

Customer Support Phone Numbers

+1 800 872 9622 11 5
+1 312 977 0031 0 2
+1 313 267 5300(YMCA of Metropolitan Detroit ​​) 0 3
+1 414 291 9622(YMCA of Metropolitan Milwaukee) 1 1

YMCA Complaints & Reviews

YMCA / open fondling and kissing at the rauner y

Carl and Constance Reed on May 15, 2017
Today, we advised Louisa Williamson (supposedly the exec. dir. of Rauner)about the young female fondling and kissing in front of the floor length window at the Y where the staff who witnessed it turned a blind eye and swore they did not see it, although we watched them watch the event...

YMCA / After school care

Orogisell on Apr 27, 2017
I experienced a very unpleasent situation today at my son's school. As i was waiting for him i witnessed one of the YMCA after school teacher speaking to a chile in a very offensive way. Not just that but asked the child to stand up when the kid stood up and went up to her she said " im...

YMCA / Cussed at by another member

cmskinow on Apr 24, 2017
I was at the St Augustine, FL YMCA this morning 4/24. I arrived at 8:15 a.m. to workout on the treadmill before my personal training class. There was no one else on the treadmills. I noticed the fan was off and I turned it on. At approximately 8:45 a.m. 2 men came on and one got on the...

YMCA / david d. hunting ymca unprofessional behavior

Kristen Orr on Apr 13, 2017
I recently resigned my position at the YMCA. I had a lot of problems: not receiving checks, a manager coming into a family bathroom at me and getting close to my face and yelling. Also, after resigning, today I was told my membership was cancelled. My fiancé and I (we are gay) were refused to be...

YMCA - Auckland New Zealand / Ymca is not a community-based organisation any longer

Karen Williams on Mar 30, 2017
YMCA manage our local Auckland council swimming pool called the Onehunga YMCA War Memorial pools and fitness centre. YMCA took over management a couple of years ago. Prior to this another company managed the complex and we often enjoyed fundraisers; twice a 24hr spinathon (sitting on a...

YMCA / Space2, newcastle

Layla.hunter on Mar 30, 2017
Hello there, My name is layla hunter. I previously worked on a voluntary basis at Newcastle YMCA Space2, pilgrim street. I personally believe that this center does not have enough versatility and does not seem open to a variety of young people. As when I was attending as a young person...

YMCA / Check in, customer relations

Carrie66 on Mar 28, 2017
Prescott arizona, The older woman sitting at the desk, short skinny and white hair, was so rude, I asked a question and she snapped at me as if I had said something personal, When I asked if it was my tattoos, my face or if we knew each other personally she went into this rude attitude...

YMCA , East Shore / Unethical employee

Mcgroary on Mar 25, 2017
I was a member at the East Shore YMCA in Harrisburg, PA for about 5 months. I went to the YMCA to workout to deal with depression from pregnancy and the death of my daughter's father. My daughter's father was mentally and physically abusive for the 2+ years we were together. While a member I...

YMCA / One lap lane open during busy time should be for swimming

Sherry Maxx on Mar 9, 2017
Hello sir/madam, I am a member at mill creek ymca and tonight I had an issue that could have been avoided if the life guards would have not allowed walkers to take up the one lap lane that was available during the busiest time (6:45-7:30pm). Two women were allowed to walk the lane when the...

YMCA / Unethical behavior and poor customer service

Najim on Mar 7, 2017
Hello, tonight we (4 people) had a plan to register our self as a new member in ymca located in (Green dale family branch, worcester ma) , but the shift supervisor his name is (Tony) had poor customer service he was giving us attitude and denied of giving us tour of ymca because I reject...

YMCA / Early education director / davida bloom

Harry332 on Mar 6, 2017
I'm father of one or student in YMCA /West Roxbury. I don't know if you going to take this is serious or not, but this Director always picks on my daughter and my daughter scurried fir her name. And I think all kids get diarrhea, she said my daughter can't attend the school for 24 hour...

YMCA / ymca lack of building maintenance

Angie2325 on Feb 28, 2017
I just joined the gym with my mother and it's not like it's cheap compared to competitors out there but I understand that because the pool and classes they offer. We go to the ymca in Pennsylvania Allentown on 15th st. So some of the machines are out of order, ceiling right above the pool...

Ymca Downtown Chattanooga Tn / Will not remove my name from their payroll systems

jason mcnutt on Feb 5, 2017
My personnel files at opm were involved in a data breach. I then called this ymca to see if my name was in their payroll systems. After the fifth call my name suddenly showed up in their payroll systems. I have contacted them and they will not remove my name. I sent . i need my name...

YMCA / Prescott az lap pool schedule

Tricia F on Feb 2, 2017
In December 2016 a sign was posted informing the Prescott, AZ YMCA members that an adult swim conditioning class was to begin 2/1/17. I was appalled by this since the adult lap swim schedule is extremely stingy at this YMCA. The hours and availability of swim lanes is already unacceptable...

YMCA / Membership and excessive bureaucracy

andywelch on Feb 2, 2017
My name is Andrew Welch, I have been going to the YMCA since I was young. It seems things at our local gym are changing for the worst. I have seen lower and lower numbers each year at the YMCA. Last year, they had a scholarship program for families that were in the poverty range. We...

YMCA / Unauthorized credit charges - threatened with retaliation

JessicayJose on Jan 31, 2017
On 1/30/17at 8:36 pm. I called the Alameda YMCA. A Mrs. Jill Johnson answered the phone. I asked her if the rates at the YMCA had increased. She asked me for my name and I told her it was Jose Maldonado. She stated my address as 2601 Nuestra Castillo Ct. #1201 San Jose California. I told...

YMCA / After care or daycare

Mouse1 on Jan 3, 2017
To who it may concern: Hi my name is Thanh I'm from round rock Texas, my son and daughter was in the YMCA after school care, for about two year now and never had any problem, my son learn a lot and he love his teacher at the y, but the problem is we had to pull both kids out of the y...

YMCA / Cancellation

JessicaRivera12 on Dec 29, 2016
I have never taken the time to write a complaint, but I am so annoyed how the YMCA handled my situation. I submitted a cancellation form 6 days before I needed my account cancelled and because 4 of the 6 days were not business days the Y is going to charge my account again. I told them I'm...

Wheeler Regional Ymca / Director

Someonewhocares91 on Dec 27, 2016
The Y was a better place before the new director. Discrimination, disrespect, awful leadership, you name it... The new director doesn't know what is going on or how to lead, lost many members, workers from wheeler Y. The place is so sad and everyone is stressed out. She makes decisions by...

Wheeler Regional Ymca / Discrimination by lisa/membership sales against a member

Volp on Dec 18, 2016
My Name is Sal Volpe&i had a Situation where an Employee by the Name of Lisa had (Purposely) Engaged me about an issue of Coming to the Wheeler Ymca more often than I do at the Downtown Hartford Ymca on Sat Dec 17th, 2016.Needless to say her "False Pretenses/Insinuation to the fact that...

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