My father has always been billed in the same manner at our local Golds though this month May 2025, they billed an old card on file - when I'd used to pay my own account, he swapped it to divest the burden yet they won't reimburse the amount they took from the wrong card. This has never happened and simply getting in touch has been difficult when this seems to be a painful experience. At the same note, my father got a new card when he was apparently scammed that same week so I would like to resolve this ASAP. Nothing has been returned to me and golds is not responsible. Please have someone contact us. Thanks.
Claimed loss: Payment for silver sneakers plan was billed under wrong card. Want reimbursed funds. Resolve NOW.
Desired outcome: Refund for incorrect billing
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