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Gold's Gym Complaints & Reviews

Gold's Gym / lost item

Rogem on Oct 29, 2018

I left my pair of shoes in the locker last 10/18. I am completely unaware that my stuff can't be stored inside the locker overnight. Honestly, it has been inside that locker for a month and it was never removed there since i have been using it 3 times a week. I went back to the gym last...

Gold's Gym / branch palam vihar gurugram india

abhishek0786 on Oct 26, 2018

My golds gym membership number is 6627 . I joined this palam vihar branch 1 month ago. I paid for the gym and also for the personal training. In total I gave 21000 rupees No personal training is being provided. I have requested the owner of the gym MR GAURAV RANA to resolve my issue...

Gold's Gym / worst exp

Senjathan on Oct 23, 2018

Membership with Gold gym is one of the worst exp I ever had in my life ... I had some physical injuries after doing training with them .. they didnot account anything on that and on top of it they said they cannot cancel the membership ever after I provided letter from doctor stating that...

Gold's Gym / unprofessional customer service in jordan

Maya Sabbar on Oct 20, 2018

Dear Sir / Madam, I first came to Gold's wanting a 2 months subscription because I would be traveling afterwards. I was so excited because it's a well known gym, has various awesome classes, clean, and very close to me and my sister's residence. The sales person convinced me that I only...

Gold's Gym / a problem with golds gym nile egypt

Ahmed arafa on Oct 16, 2018

Hi golds team.. i have an urgent issue with the team of golds gym nile (egypt) .. first iam a member of golds gym zayed ( hadayek el mohandsen -egypt) .. today i went to golds gym nile they refused to let me in and they told me that golds gym zayed is not among our franchise so i dont...

Gold's Gym / customer service

John ny on Oct 10, 2018

The customer service here is terrible, the greeters and staff are no professional, this gym went through 5+ general managers every time it changes a manager it also changes my billing plan. I have been trying to cancel my membership for two weeks and the general manager won't make time for...

Gold's Gym / refund of personal trainer services

Vishal Chandra on Oct 9, 2018

My wife had renewed personal trainer services ( 3 months- May- july) ) at Gold gym, Indirapuran, Noida, India. Earlier she had taken the services of same personal trainer for 6 months. The personal trainer went on leave in the very first month for 7 days, next month the Gym was partially...

Gold's Gym / membership

Katlange on Oct 3, 2018

Hello, I spoke to golds gym in co row Tx who instructed me to call 8888279262 and speak with them about that my account was not cancelled when I had Keith Holden a district manager put in my formal written cancellation notice. This gym also shows my account is under 2 different barcode...

Gold's Gym / I tried to hold my membership but they wouldn't do it by phone

Meshal2 on Oct 3, 2018

I'm proud member of Gold's gym..and i really enjoy the gym.. but to be honest the Ceo of Golds gym in Saudi arabia mr Raoof is not up for the task. i have membership in Jeddah and when i travelled to Riyadh i was surprised that the branch there is closed, now im stuck in Riyadh with no gym...

Gold's Gym / battery incident

BNeu on Sep 29, 2018

I've been going to Gold's Gym since May/June and thought i could finally call it "home". Unfortunately, that all changed today. An act of battery was committed towards me today by a white, male between 30-40 years old, about 6ft tall. He was with his 12 year old son. The man acted as if...

Gold's Gym / bandera and 1604

Biggame on Sep 27, 2018

I have been a member for over 5 years and had an issue with a stolen credit card. Girl at front desk was so rude and said if I had a problem cancel my membership??? And would not work with me at all to resolve? I've been trying to call or contact a person but seems impossible? There...

Gold's Gym / did not cancel my membership

andianology on Sep 25, 2018

In June of 2017, I new I was going to have to go up North for family the following month. I tried three times (at two different gyms) to cancel my membership before I left, but each time I went in, I was told that there was not anyone available who could cancel my membership. I wound up...

Gold's Gym / account was charged despite cancellation and fake promises made for refunds

Payal Chatterjee on Sep 22, 2018

I registered myself on the 4th of July for membership in Gold's Gym located at 6324 Ritchie Highway Glen Burnie, MD, 21061. As an offer I was waved for the first month and was not charged for the month of July. However, I had to cancel my membership for the month of August. I called the...

Gold's Gym / memberships

Quentin Bryan on Sep 21, 2018

Paid just under 400$ upfront to not be under contract and they some how managed to make one of the memberships on my account under contract. Their error. They refuse to make it right and the billing company they use is just as awful as they are to deal with. The customer service all around...

Gold's Gym / rules

Haan_ on Sep 18, 2018

I think it's absolutely ignorant and childish that the golds in Murfreesboro and Smyrna don't allow us to wear just a sports bra and leggings. I think it's unfair your sponsored athletes can but not the people that pay to workout there? They aren't the only ones that...

Gold's Gym / horrible customer service

Nickie Keller on Sep 17, 2018

I am an active duty United States Marine, and a single mother of two, who had to evacuate from Jacksonville, North Carolina due Hurricane Florence. I contacted the Gold's Gym located at 19757 Frederick Rd, Germantown, MD 20876 on 17 September at 12:23 in regards to their free pass offer...

Gold's Gym / golds gym egypt elite (kattameya heights)

Ahmedezzat on Sep 11, 2018

To whom it may concern I write to you after after 9 months of frustration and bad experience at your franchise/branch in Egypt: Golds Gym Egypt Elite - Kattameya Heights This branch is in fact labeled "elite" promising and communicating an even more elite service than Golds Gym regular...

Gold's Gym / cancellation

Libbie Park on Aug 28, 2018

When I joined as a member, I was worried about the cancellation because I already knew I would move to other state. However, a staff who was working on my contract said that there would any problem to cancel the membership any time. That was why I joined as a Gold Gym member. I have been...

Gold's Gym / not opening on time

Jeff Tomberlin on Aug 27, 2018

I am a professor at a major university in College Station, Texas. I use the Golds gym at Tower Point. For me to be efficient with my day, I work out early in the morning. Your staff has repeatedly opened late. I have been understanding with staff being 5, 10, or even 30 minutes late. But...

Gold's Gym / golds gym - amman, jordan

Hasiba Shaban PMP , ITIL on Aug 25, 2018

Hello, My name is Hasiba Shaban I'm a member of golds gym in amman jordan. I have a complaint regarding the owner of golds gym in amman he is actually very rude and he is ruining the reputation of Golds gym, even though the gym is still new and he should get more customers he is loosing...