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Gold's Gym Customer Service Contacts

4001 Maple Ave STE 200
Dallas, Texas
United States - TX75219

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Gold's Gym Complaints & Reviews

Gold's GymWeight benches

I have had this weight bench only 10 months and the weld broke on the leg lift. I've had this type of bench for many years and this is the first bench that has failed. Not very happy with the quality. I know I purchased a cheaper bench but was not expecting this kind of safety issue. I'm so glad I wasn't on the bench when it collapsed. I would expect better quality from a name like golds gym!!

Weight benches

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    Gold's GymService


    kindly be informed that I didn't use my 3 months membership at one of Golds gym branches in Egypt so far as the branch has been burned a few days after I paid for the membership and then the branch was replaced by another gym and I contacted the manager of all branches and explained to him my case but I got no response, accordingly I need to use my 3 months membership at any nearest golds gym branch or a refund!

    Thanks in advance.

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      Aug 26, 2020

      Gold's Gym — Manger at gym in cheyenne wy vindictive against customers

      Not sure what her name is but big blond lady she's vindictive an has other worker there backing her on...

      Aug 15, 2020

      Gold’s Gym — Membership fee

      I am filing a complaint due to an auto debit I wasn't advised about. In March 2020 I was in contact with...

      Gold's GymMembership

      I said I did NOT want auto-renewal on my membership. I also asked front desk staff 3 times when my membership needed to be renewed, & all they would say is "You have plenty of time, enjoy your workout." Gold's auto-renewed my annual membership a couple days ago anyway. It's a gym membership, not a heart transplant, they can change it to a monthly membership like I asked. I further explained to one of the managers at a Gold's location that I may need to move to another city, & that is the reason I need to switch to monthly until I find out which city I will be living in. Additionally, the link sent to me to cancel auto-renewal does not work; all it says is 'Oops! An unexpected error has occurred." Very disappointed in how Gold's does business.


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        We are here to help

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        Feb 17, 2020

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Gold's Gym — rude staff

        Dears, Hope this mail finds you well. Sending this complaint as we were really shocked by the very strange...

        Jan 21, 2020

        Gold's Gym — inquiring about collections information

        I contacted my local Gold's Gym for the collections information that is needed to proceed with...

        Jan 18, 2020

        Gold's Gym — involvement of staff in theft

        Yesterday on 16th January between 8:00 pm to 9:00Pm someone stolen my cell phone inside from the gold gym...

        Jan 15, 2020

        Gold's Gym — customer service

        Thousand Oaks, CA, Golds Gym has communication problems with costumers. I would like to report Nicole Gooch...

        Jan 01, 2020

        Gold's Gym — overall service

        Dec. 30 2019, Incident: There is just no one you can trust out there in golds gym. They Bluntly lie to you...

        Dec 28, 2019

        Gold's Gym — sauna

        On Friday December 27th I attended the gym for a typical workout around 9:00 am. I always begin my workout...

        Dec 16, 2019

        Gold's Gym — the manager lies to protect her staff and calls a customer a liar

        This is aboutMaria Weider Manager of Golds Gym on Fairview Road, Asheville NC . When my daughter signed up...

        Nov 25, 2019

        Gold's Gym — they did not give me a guest pass and let me in

        I went to this location 1180 Thorpe Ln, San Marcos, TX 78666 gold's gym club to try the club as I am deciding...

        Nov 05, 2019

        Gold's Gym — hot tub

        Hot tub and pool was cleaned roughly 2 months ago. Since then the hot tub looks worse than it did before it...

        Oct 30, 2019

        Gold's Gym — bad and horrific business partner

        Hello; I would Like to post a huge complaint to one of the owners in Gold's gym amman - Jordan 🇯🇴. I was in...

        Gold's Gymhow can I transfer my membership to someone?

        Hi! I just want to ask on how can i transfer my gold's gym membership to somebody else?

        i don't want to be a member of the club and i'm already fully paid for a year.

        We also now have a free gym at the office, so instead of wasting my money to thin air, i'd like to share it to others for them to experience the club.

        I hope for your consideration on this inquiry.

        Thank you so much!

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          Oct 19, 2019

          Gold's Gym — customer service

          This is regarding the lack of customer service at the Gold's Gym in Glendale, CA. They lack sincere care...

          Gold's Gymbad trainer

          Dear receiver
          Warm greetings
          I am along with group of friends enjoying your gym membership at Vashi location
          Along with personal training from uninterrupted 4 years
          Since past 3 months I am facing the problem of planter fascia ( bone enhancement in feet )
          Same problem was introduced to my personal trainer mr Sumit chari
          Also request was placed to change my personal trainer due to non suitability of his training
          But al my effort died in vein in front of rigid approach of trainer and his associates
          Vikas Kumar
          Vashi, Navi Mumbai, India

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            Gold's Gymover charging on my account despite early notice

            I like to register my complaint to your office for Golds Gym, Ashburn, VA location. I have been dealing with Ryan Sill, the manager for a month on my account which has been charged wrongly. I met with him personally, he accepted the negligence of the Gym but now not responding me. He never returns my call. I am getting very upset and frustrated the way you people are treating me. I have the records to support my case. If my matter does not get resolved soon I am going on social media on your website, local Facebook group, Twitter account, local NextDoor neighbor application and warn people and share this story with local people so nobody dare to think about Golds Gym. I will not stop here and will report to BBB, your Head quarter and may be a news media so people know about your dealings. It is my hard earn money and will not let it go like this. You have one week to refund my money.

            Shahid Chaudhry

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              Oct 09, 2019

              Gold's Gym — membership scam!

              What's a good gym in calgary? Not sure how they did it but apparently I can't leave a review on...


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