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Gold's Gym Complaints & Reviews

Gold's Gym / refund

Jeeja Nambiar on Jan 12, 2019

I had jojned Gold Gym in The Qube Marol but after 3 weeks the gym was shut. We were told that it would start in 1 months time. I joined another gym since the gap was too much Finally got the news that the gym is shutting down. I requested for the refund because I have already joined another...

Golds Gym Lagoon Alexandria Branch and Gold Club Alexandria Branch in Egypt / corrupted management in both branches and false report against me

Mohammed Shoala on Jan 8, 2019

Hello I am doctor mohammed shoala specialist in gynegology and infertility ive been a member in golds gym lagoon branch over 10 years ago on year 2013 gym maintannace was very bad so I set a complaint and had to leave because the gym foesnt meet the standards about golds international I...

Gold's Gym / travel pass

Hassan Ghanem on Jan 3, 2019

To whom this may concern, Before traveling to Egypt a couple of days ago I made a request for the travel pass and at your Merrifield Vienna Va, branch and I received it in a really nice treatment. I arrived to Egypt and 3 days ago I went to golds gym (sheikh zayed branch) and they allowed me...

Gold's Gym / money taken from me

April Hernandez on Dec 16, 2018

Hi my name is April Hernandez and I'm filing a complaint because money is being stolen from me. On October 15, 2018 I went to cancel my family membership because we just haven't had much time to go. On my account i have my two boys 14 Jacob Sanchez and 16 year old Sebastian Vallejo. Well I...

Gold's Gym / facilities

denriqu21 on Dec 12, 2018

Hello Gold's gym! I would like to complain about your aging and old facilities in your Ayala Cebu, Philippines branch. The restroom, the sauna, the locker area is very filthy. The ceiling in the bathroom is not in good condition. A lot of treadmill is dead. I think your whole management...

Gold's Gym / ignored cancellation request

Valerie Brambila on Dec 7, 2018

emailed Vanessa Lopez who works GoldsGym InSanta Barbara, requesting my membership be cancelled as of 11/27. She replied to my email the next day &asked for my full name which I gave to her.She sent me an email on 12/05 asking reason for cancellation, a week later when she could have asked...

Gold's Gym / personal trainer

KiKy Nainggolan on Dec 6, 2018

I have reserved for 12 session with personal trainer in Kalibata City Gold Gym! I have only taken up to now is 7 session because the Personal Trainer was suddenly resigned. She was my second PT. My 1st PT was not that good. I did not feel secure with her when working out. While, I only...

Gold's Gym / poor service gold's gym magnolia texas

Danansooriya on Dec 4, 2018

11/14 / 2018 I was at Golds Gym 6511 Fm 1488 Rd, Magnolia, TX 77354. Time around 12.30 PM I found someone cut my padlock on locker & steal all my personal belongings almost worth of 1000 $ including my wedding ring. I informed duty manager & he just wrote my name & phone number & said I...

Gold's Gym / cancellation of membership

April DeLeon on Dec 3, 2018

My name is April DeLeon. May 8th, 2018, I submitted my cancellation to Gold's Gym in Corpus Christi, TX. After realizing that payment had continued to be taken out, I started calling the office last Monday, 11/26/18. I made numerous calls last week, talking to several different people. I...

Gold's Gym / complaining the staff and manager

Jham10 on Nov 28, 2018

I workout today November 28, 2018 at Golds Gym Acropolis between 3:00pm to 3:30pm I was rudely stop by a trainer in the middle of my workout he said " Have you log in? " with a very rude tone like his the owner of the branch and I am his maid. And there is one guy who actually hear what...

Gold's Gym-Palam Vihar, Gurgaon, Haryana / ruining gold's gym reputation and cheating customers

Ishita Deep on Nov 16, 2018

Hi, i am a member of gold's gym Palam Vihar, gurgaon. This gym is worst than a night mare, basic amenities are not met, which any local gym would easily do. 1. All machines make noise, 2. equipments are all either broken or just there for the sake of being. 3. Good trainers are leaving job...

Gold's Gym / lost item

Rogem on Oct 29, 2018

I left my pair of shoes in the locker last 10/18. I am completely unaware that my stuff can't be stored inside the locker overnight. Honestly, it has been inside that locker for a month and it was never removed there since i have been using it 3 times a week. I went back to the gym last...

Gold's Gym / branch palam vihar gurugram india

abhishek0786 on Oct 26, 2018

My golds gym membership number is 6627 . I joined this palam vihar branch 1 month ago. I paid for the gym and also for the personal training. In total I gave 21000 rupees No personal training is being provided. I have requested the owner of the gym MR GAURAV RANA to resolve my issue...

Gold's Gym / worst exp

Senjathan on Oct 23, 2018

Membership with Gold gym is one of the worst exp I ever had in my life ... I had some physical injuries after doing training with them .. they didnot account anything on that and on top of it they said they cannot cancel the membership ever after I provided letter from doctor stating that...

Gold's Gym / unprofessional customer service in jordan

Maya Sabbar on Oct 20, 2018

Dear Sir / Madam, I first came to Gold's wanting a 2 months subscription because I would be traveling afterwards. I was so excited because it's a well known gym, has various awesome classes, clean, and very close to me and my sister's residence. The sales person convinced me that I only...

Gold's Gym / a problem with golds gym nile egypt

Ahmed arafa on Oct 16, 2018

Hi golds team.. i have an urgent issue with the team of golds gym nile (egypt) .. first iam a member of golds gym zayed ( hadayek el mohandsen -egypt) .. today i went to golds gym nile they refused to let me in and they told me that golds gym zayed is not among our franchise so i dont...

Gold's Gym / customer service

John ny on Oct 10, 2018

The customer service here is terrible, the greeters and staff are no professional, this gym went through 5+ general managers every time it changes a manager it also changes my billing plan. I have been trying to cancel my membership for two weeks and the general manager won't make time for...

Gold's Gym / refund of personal trainer services

Vishal Chandra on Oct 9, 2018

My wife had renewed personal trainer services ( 3 months- May- july) ) at Gold gym, Indirapuran, Noida, India. Earlier she had taken the services of same personal trainer for 6 months. The personal trainer went on leave in the very first month for 7 days, next month the Gym was partially...

Gold's Gym / membership

Katlange on Oct 3, 2018

Hello, I spoke to golds gym in co row Tx who instructed me to call 8888279262 and speak with them about that my account was not cancelled when I had Keith Holden a district manager put in my formal written cancellation notice. This gym also shows my account is under 2 different barcode...

Gold's Gym / I tried to hold my membership but they wouldn't do it by phone

Meshal2 on Oct 3, 2018

I'm proud member of Gold's gym..and i really enjoy the gym.. but to be honest the Ceo of Golds gym in Saudi arabia mr Raoof is not up for the task. i have membership in Jeddah and when i travelled to Riyadh i was surprised that the branch there is closed, now im stuck in Riyadh with no gym...