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1xBet complaints 1228

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M
12:06 pm EDT
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1xBet Cheating on jackpot

They are announcing fake winner to scam people to play.

When i play TV bet program

In jackpot announcement my last 5 number of id is show winner.

But amount show in mobile app and web is total different.

When i contact them,

They didn't provide me full data and just said i'm not a winner

Desired outcome: Apology and pay full amount show in web.

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6:38 am EDT
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1xBet Deposit Payment not received

24 houurs gone but my deposit amount is not received ... Why are you not give me my reply i am still waiting for my money... Please tell me what is this ... Now i will decide for a FIR

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7:54 pm EDT
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1xBet Withdrawal

today 17/4/2022 1:00 am i requested to withdraw to my bank debit card but after approval the amount came back to 1xbet as " operator error " so I need to change the wallet for deposit and withdrawal.

Desired outcome: I need to change the wallet for deposit and withdrawal.

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12:01 pm EDT
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1xBet Not credited since 5 days.

I deposited 300 5days ago and its not credited till now.

Contacted support via email and chat but no response, I attached every detail to them but not resolved.

Its a bad experience with 1xbet.

They gave me ticket number-[protected] but no use

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11:24 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Payment account number ending 1732 Dated april 15 2022 A total of 70 dirhams I deposited 70. Aed into my account using my visa card. It was not reflected. The first deposit was okay but the second time it was not any more credited and reflected int my account though it says deposit successful as well as the bank already notifies that it was already...

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4:18 pm EDT
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1xBet 1x bet

Thank you very much for your help. With your help, I was able to get my money back.

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12:11 pm EDT
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1xBet My transaction amount not deposited in my 1xbet gaming account

amount paid through Paytm

1. Reference no : [protected]

2. Amount : 300 rupees

3. Sahjade Sajid Ali Siddiqui Paytm no : [protected]

4. Gaming acc : [protected]

Please help

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12:57 am EDT
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1xBet Deposit problem

3,4 din ho gaye lekin paise abhi tak deposite nahi huwe

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7:54 am EDT
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1xBet Deposit problem

Hello sir,

On 04-04-2022, I made a deposit of 400 BDT through Fast Bikash. Today, on 11-04-2022, the deposit money was not deposited. Below is the proof of all the information

1.BDT wallet no(user id): [protected]

2. Transaction id: 9D4406WP92

3. Client number: [protected]

4. Agent number: [protected]

5: Time: 12:21 am

6: Date: 04-04-2022

7. Amount: 400

8. Screenshot: bkash screenshot given below

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6:07 am EDT
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1xBet Sir mere 3day ho gaye par deposit money not show

Mene 500rs deposit kiye jo 3days over hone ke baad bhi nhi aaye plz help

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Update by Ranjan saw
Apr 11, 2022 6:07 am EDT

Mene 500rs deposit kiye jo 3days over hone ke baad bhi nhi aaye plz help

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1:46 pm EDT
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1xBet High level players recommend fraud 1xbet

All is fraud.. High level advertisement hai with big players and in India they have no any customer support. Deposit within 1 minute but withdrawal you have to wait 72 hrs and it's also totally fake not received.

When I drop emails continuosly they change my email id and my account pwd also. I shocked they can do anything with your account.

I touched with the support team via email and call but they are useless.

Complaint me jo mail aata h that u reply via useless responder.

All option open hai for deposit, lekin withdrawal nahi kar sakte. 7th APR ka withdrawal hai 10 hai no response.

Jab mere account me mera email or password change ho gaya without my knowledge then u can understand ye fraud hai ki kya hai.

Best part is that ipl me hamare beat players iski advertisement kar rahe hain..

Don't be fool with this stupid app.

Ab ek massage aaega mere commente pe reply us we resolve your issue... bhai mat karo mera jo gaya thik hai bas apna naam bana ke luto mat bhai kisi ko.

Every payment source are individual. Why the payment are not for a singal company?

Kyoki baad me ye bolenge jisko apne diya tha wo bhag gaya.

I am attaching my email id record and deposit record.

0.15 Paisa kaun deposit karta hai bhai.. jab mera account pe mail or pwd change hua to ye deposit tha but my last deposit was 200 via Paytm wallet.

Don't reply line send mail to us in this email kyoki tumhara response sabse ghatiya hai.

Good play,

👍

Desired outcome: It's a fake one don't try your hard and mone🙏 My email was Chand........@gmail.com

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11:32 am EDT
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1xBet Wrong Bet settlements

Hello,

Previous I placed 2 bets which were settled as lost even if won those i consulted customer care they told to mail i did mailed but no reply or ntg.below are bet slip ID's and my account details and also attached screenshot of the results and the cricbuzz results please do verify and settle my money back

Account ID : [protected]

1.[protected] placed on 09/04/[protected]/- INR)

2. [protected] placed on 10/04/[protected]/- INR)

Desired outcome: Please do the justice and get the money back

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7:55 am EDT
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1xBet Payment not received

i've made a payment of INR 350 to 1x bet, using upi payment method. But I haven't received the debit in my gaming account yet. And it has been more than 3 hours now. So I want the money ASAP. i've contacted the 1xbet team but didn't got any response.

i've mentioned my details and proof of payment, so that it will be easy to recognize.

Thank you

Desired outcome: Please refund

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5:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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1xBet Complain about the money i withdraw on the 7 of april 2022

Hello dear operator i withdraw 16000 thousand from my main acoun since on the 07/04/2022 through MTN method of payment but i have not receive the money till today. Please if the is a means to send the money inside my momo please you do it today and if is not possible then cancel the transaction and refund the money back in my 1xbet main account today please

Desired outcome: Please refund my money on my 1xbet account

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6:46 am EDT
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1xBet 1xbet

Hello.

I registered on the One X Bet site. At the time of withdrawal, I was asked for documents.

I went to the security team and sent the documents.

After completing the documents, they emailed me and said that we would inform you to stop any cooperation with you and the other site would not cooperate with you, and then they blocked my account. Now they do not respond and are not accountable at all.

Now my money is in my account. Please help me get my money.

If the site does not cooperate with me, return my money, why does it block my money? The money is mine and has nothing to do with the site.

ID:[protected]

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Update by Negar09
Apr 09, 2022 8:33 am EDT

I'm surprised by a big site like OneX Bet that treats its users so badly. When I do not owe any money to the site and only my personal money is in the account and I just want my money. Why is it necessary to block users' accounts? This is really wrong.

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6:35 am EDT
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1xBet Payment not received in my bank account

I placed a withdrawal request yesterday at 8:13pm of amount 1032, they told to wait or it takes time. My money has not yet credited in my bank account and no customer service is helpful, neither email complaint works. Please do the helpful

ticket id - #[protected]

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9:14 am EDT
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1xBet 1xbet

On april 6 around 5 pm india. I deposited 300 inspite of 350 minimum deposit. And applied for my deposit to my account it got rejected but now the deposit id or account has been changed by one try and can't ask my money back from them so i sended another 50 as 350 rupees is minimum deposit and i send the transaction id and stated my situation to the account holder id (gpay) [protected]@axis and texted him in gpay.

Yet today its been many hours since deposit yet my money not reached. What shall i do now. I tried their company support and texted there and tried to call but no reply from 1xbet company.

Desired outcome: Want my money on my 1x bet account or send it back to my gpay.

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5:07 am EDT
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1xBet 2 deposit still not credited in account

Have emailed with client ID the transaction screenshot all but haven't yet recieved any reply yet 1000 and 600 are the amounts debit please help me with a resolution here ... Te withdrawal has been no issue the only issue is with the. Deposit

Desired outcome: Money added in account or a refund

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12:24 pm EDT
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1xBet Bet unsettled from last 18 hours

This is bet № [protected] which is unsettled for the last 18 hours. when I contact support they said "Soon" sorry for the delay and doing nothing and not even telling me what is the reason they delay to settle this bet. So poor experience I will never use 1xbet bet in the future. please recover my money from them i lost thousands of dollars there and even before they stuck withdrawals

Desired outcome: Settle this № [protected] bet and i need to withdraw my money plz

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Update by Crypto Lover
Apr 07, 2022 2:32 pm EDT

This is my account id [protected] . ok, let me explain i placed a multi-sports bet № [protected] and it's 3rd day still pending and not yet settled though the result out already done you can check. Please stop wasting I contact support they just say "Soon" and give stupid reasons. Though i have already explained and you should notice with bet id pending for the last 3 days. please settle it and there is no reason you pending my bet.

There are many other betting sites who never done like this to me

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7:25 am EDT
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1xBet 2 Factor Authentification

I'm unable to login to my 1xbet account due to 2 factor authentification not working and I have been sending countless emails however i'm getting no responses. Chat customer service is also unable to assist me to recover my account. I am beyond dissapointed with their level of service.

Desired outcome: Resolve this mess and respond emails timeously.

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About 1xBet

Screenshot 1xBet
1xBet is a global online betting platform that was established in 2007. It's known for offering a wide array of betting options across many different categories.

Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.

Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.

Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.

Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.

Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.

Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
How to file a complaint about 1xBet?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:

  • Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
  • Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
  • Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
  • Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
  • Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
Remember to include any steps you have taken to resolve the issue with 1xBet and the company's response. Explain how the issue has personally affected you, such as financial loss or stress.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.

Frequently asked questions (FAQ) about 1xBet
Can I trust 1xBet with my personal information?

Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.

Is 1xBet a legitimate betting site?

Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.

Is it legal to use 1xBet in my country?

The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.

How long has 1xBet been in operation?

1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.

What types of sports and events can I bet on with 1xBet?

1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.

What payment methods are accepted by 1xBet?

1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.

How does 1xBet ensure fair play?

1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.

Are there any restrictions on withdrawals from 1xBet?

Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

What kind of bonuses and promotions does 1xBet offer?

1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.

Does 1xBet offer mobile betting options?

Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.

How responsive is 1xBet's customer support?

1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.

Can I set limits on my betting with 1xBet?

Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.

Is there a minimum deposit requirement for 1xBet?

Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.

Does 1xBet offer live streaming of sports events?

Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.

Are there any restrictions on the countries where 1xBet operates?

1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.

What is the process for verifying my account with 1xBet?

To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.

How quickly does 1xBet process withdrawals?

Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

Does 1xBet offer in-play betting?

Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.

Does 1xBet have a responsible gambling policy?

Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.

What is the maximum amount I can win with 1xBet?

The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.

Overview of 1xBet complaint handling

1xBet reviews first appeared on Complaints Board on Apr 29, 2017. The latest review Deposit was posted on Apr 23, 2024. The latest complaint My account got securities issues without any reason. Withdrawal blocked without any reason full fraud company. was resolved on Apr 14, 2024. 1xBet has an average consumer rating of 5 stars from 1246 reviews. 1xBet has resolved 1030 complaints.
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