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4.4

Overall customer rating from reviews and complaints

1xBet earns a 4.4-star rating from 47 reviews and 1347 complaints, showing that the majority of bettors are very satisfied with betting experience.

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1xBet Complaints Page 18 of 68

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Yesterday I had deposited RS.500 in 1x bet but not received yet in my 1x account. I had made it to Royal Treding at 2:47pm date 8th October 2023 but not received yet

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1xBet 1xbet Hatalı Sonuç giriyor

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furkan1807

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Takibi bırak

Rsl28

Rsl28

Bonushood Fedaisi

Cumartesi saat 16:14'de

Yeri işaretle

#3,761

Rsl28' Alıntı:

@1XBET DESTEK merhaba çekimlerim iptal ediliyor maillere dönüş yok canlı destek yok arama talebi dönüşü yok yardımcı olabilirmisiniz ?

Çözüme kavuşmuştur teşekkür ederim

Like Alıntı CevaplaRapor

furkan1807

furkan1807

Bonushood Fedaisi

Bugün 02:12

Yeri işaretle

#3,762

5700655 id numaram [protected] numaralı kuponumda bulunan gwangju gangwon maçına şut bahsi oynadım kayıp olarak sonuçlanmış. 16.5 üstü oynadım maçta 20 adet şut çıktı. Resmi kaynaktan aldığınız sonuç hatalıdır. Engellenen şutlarin hiçbirini eklemediler. Fazlasıyla şut çıkmıştır maçta. Şutları saniyeleri ile yazdım. Tüm şutların videosunun linkini ekledim. Lütfen kontrol edin ve düzeltin. Size mail üzerinden şutların videosunu gönderdim. İnceleyip sonucu düzeltmek zorundasınız. Artık bahane sunmayın yeter. Açık bir şekilde hata var. Çünkü resmi site engellenen şutların hiçbirini verilere eklemedi. Hakkımı gasp etmeyin yeter artık!

14.39 engellenen

46.12 isabetsiz

45.41 engellenen

49.25 gol

53.49 engellenen

57.06 direkten dönen

58.14 engellenen

64.11 isabetsiz

65.38 engellenen

66.53 engellenen

68.11 isabetli

69.25 isabetsiz

73.49 isabetsiz

81.49 isabetsiz

87.03 direkten dönen

86.30 isabetsiz

90.49 engellenen

91.25 isabetli

92.29 engellenen

93.02 isabetsiz

Desired outcome: Sonucun kazanç olarak düzeltilmesini talep ediyorum

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Update by Furkan Kulcur
Oct 09, 2023 7:35 am EDT

1xbet Hatalı Sonuç Üzerinden Dolandırıcılık Yapıyor

5700655 id numaram [protected] numaralı kuponumda bulunan gwangju gangwon maçına şut bahsi oynadım kayıp olarak sonuçlanmış. 16.5 üstü oynadım maçta 20 adet şut çıktı. Resmi kaynaktan aldığınız sonuç hatalıdır. Engellenen şutlarin hiçbirini eklemediler. Fazlasıyla şut çıkmıştır maçta. Şutlari saniyeleri ile yazdım. Tüm sutlarin videosunun linkini ekledim. Lütfen kontrol edin ve düzeltin. Resmi site engellenen şutların hiçbirini verilere eklemedi. Ancak bu şutlar benim bahsime dahildir. Beni mağdur etmeyin artık yeter !

14.39 engellenen

46.12 isabetsiz

45.41 engellenen

49.25 gol

53.49 engellenen

57.06 direkten dönen

58.14 engellenen

64.11 isabetsiz

65.38 engellenen

66.53 engellenen

68.11 isabetli

69.25 isabetsiz

73.49 isabetsiz

81.49 isabetsiz

87.03 direkten dönen

86.30 isabetsiz

90.49 engellenen

91.25 isabetli

92.29 engellenen

93.02 isabetsiz

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1xBet My deposit money not credited to my account

I deposited 300 rupees to my account .it says that it will be credited soon by 5 or 10 mins on 3:15 PM ,October 8 ,2023 but I didn't recieve even after 1 hour. I tried to contact to customer care but no one replied ,very worst situation the transaction Id I have given below and my mobile number is +91 [protected] ,this company is very untrustable and irresponsible

Desired outcome: I request you to add my money in my account

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1xBet Withdrawal issue regarding

Hi ... gaming account number :- [protected]

I've requested a withdrawal of 18000/- INR by using fast withdrawal method at 9:13 am IST

To the bank account of mine AC no:- 0133028xxxx2800

IFSC:- SRCB0BCB808

The operator says the withdrawal request is successful and customer care service is saying the amount is transferred to the bank account

But the amount has been not reflected in my bank account

Here is my bank account statement

Help me regarding this

Thank you

Desired outcome: I want my withdrawal amount

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Mynewstart
Hyderabad, IN
Send a message
Oct 09, 2023 8:08 pm EDT

Hi

Their chat operators are worst , trying contacting in the call option. And share the email if pdf to their official I'd before your call them .

Just a suggestion from another player,

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1xBet So bad /worsen company @1xbet

Greetings
This company is truly unbelievable everything is unprofessional..
Earlier I had a worst experience of deposit to get reflected in my account, they made to chase them with 15 email-mails or so
Then I my deposit
NOW
last Friday and Saturday I've done a deposit of
9000 & 2900 &1950 INR
Via UPI As they I seen a promotion mentioned saying 5 cashback bonus
Which i didn't got , hence as usual I followed up
From last 48 hours every advisor in call say request forward wait for the reply , and it's very obvious that wanted speaking rudely to avoid me call n nquire.. as customer service here in pathetic..
They simply say wait wait n wait...
I think if you no intention to give ,why these false promises of promotions !?
My conclusion
I wanna my deposit bonus given fairly..
Which I deposit via UPI...
I have and I can again provid the documents again @1xbet
My ID [protected]
NOTE : Dear fellow 1xbet (betting customers , let's unite if these kinda of issues are unsolved..

Desired outcome: My conclusionI wanna my deposit bonus given fairly..Which I deposit via UPI...I have and I can again provid the documents again @1xbet My ID [protected]

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Update by Mynewstart
Oct 10, 2023 9:49 am EDT

Well I've already emailed there , As there was no response over there

Actually one email from them was haliours

They responded something very relevant ...

Again your guiding to the email !?

Seriously so pathetic services of support...1XBET

Update by Mynewstart
Oct 09, 2023 8:10 pm EDT

Worst to worst not even in the public platform you guys dont care to answer/ respond to an customer issue!?

Unbelievable

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1xBet Deposit from August

Complaint

1xbet ID: [protected]

Date of Transaction: 24/8/2023

Time of Transaction: 03:55 PM

Transaction Amount: 4,400 EGP

Sender's Account: [protected]@instapay

Issue: I made a deposit on 24th August 2023 of 4,400 EGP via transaction ID [protected]@instapay.com . However, the deposit has not been completed yet, and I have been waiting for resolution since August. Despite several attempts to resolve the issue, the matter remains unresolved.

I seek assistance in resolving this matter promptly.

Thank you.

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Update by Ahmed Mohamed abdeen
Oct 09, 2023 8:09 am EDT

This is your answer

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1xBet Deposit of 10000 inr

I have deposited 10000 rupees buyback transfer in 1xbet on 05/10/2023 by bank transfer.

My money is not yet credited to my gaming account. I have tried everything to contact and the helpline service agent are only telling that amount will be credited. They have asked so many documents and I have email all the documents with debit proofs. still my money is not credited.

Desired outcome: Deposit of 10000inr should be credited asap

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1xBet Closed account and money kept in it :(

Hi, I recently had a bad experience and I want to solve it. My account was restricted and when trying to know why that happened, the security department ask me for some documents to verify my identity. I complied with them and then they sent me an email saying that they found that I owned multiple accounts (which is not true) and that they were closing my account. The main problem is that I had a lot of money there, and I do not know what can I do to have it back because I need that money :(

My ID is [protected]. I really need some help over here,

Desired outcome: I would like at least to receive my money back, if you wanna keep the latest winnings go ahead but everything else I need it back :(

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1xBet Deposit of 10000 INR not credited

Hi I did a transaction of 10000rps by online banking State Bank of India. And it is successful still my gaming account not credited tried everything to contact but no one is helping customer service only telling to submit the screenshot as I have attached already.

imps ref.no - IMPS00239103289 bank name- State Bank of India Account holder name - taufiq nisaroddin shaikh gaming id - [protected]

Did everything but they want screenshot only how can I send a screenshot from online banking is like only have bank statement.very frustrated.

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Update by Taufiq Nisaroddin Shaikh
Oct 06, 2023 4:43 am EDT

I did everything as you guys told and still nothing response from your team

Date - 05/10/2023 at 4:00 to 5:00 pm

Payment system - Bank transfer

imps ref.no - IMPS00239103289

bank name- State Bank of India Account holder name - taufiq nisaroddin shaikh gaming id - [protected]

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1xBet 1xbet Dolandırıcı Bir büro olmuştur

5700655 id numaram 1xbetten oynadığım bahis sonucuna video üzerinden itiraz ettim. Kazandığını görüyorlar ancak resmi verilere göre doğrudur diyip bahis sonucunu duzeltmiyorlar. Net şekilde kazanan kuponumu düzeltmediler. 14 senedir vip üye olduğum 1xbetten bugün itibariyle ayrılacağım. Bu site kazanan müşterisini asla sevmez. Eski 1xbet güvenilirliği kalmamıştır. Kesinlikle uzak durun. Maillere bile dönüş yapmıyorlar. Robot gibi cevaplar veriliyor. Özellikle Türk çalışanları dolandırıcı

Desired outcome: 30 bin puan tanimlanmazsa hesabıma bugün itibariyle hesabımı kapatacağım ve heryere şikayet edeceğim

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Update by Furkan Kulcur
Oct 06, 2023 3:46 am EDT

Ben video yayını gönderdim. Resmi kaynak hatalı sonuç yazıyor diye ben neden kaybediyorum. Yazıklar olsun size

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1xBet Sportsbook

I made a bet on 1xbet - a double, with selection of team goals in first half.

One selection won, but the other was given as a refund - when it clearly won. I contacted live chat and he said there was a staff error made when accepting the bet, but it makes no sense at all. Bet was placed well before they scored the 2nd goal, and the odds are not unusual. Away team was @3.00 to win the match before Kick Off.

Desired outcome: Both selections settled as win.

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1xBet Scamming by settling won bet as lost

Date - October 4,2023

Bet slip number-[protected]

I placed Rs.2200 bet on a mixed martial arts (Mma) event named Dana white contender series. The fight was between Rodolfo bellato and Murtaza talha Ali and my bet was total over 1.5. A round is 5 minutes long so over 1.5 means the fight goes over 7 minutes and 30 second and if you could see the result, You will see the fight ended at 9 minutes 46 seconds.

According to their customer support, The fight did not complete 2nd round so the bet is lost which is so stupid because you can google about the total over 1.5 bet in mma and you will see how every sportsbook in world will tell you that total over 1.5 means the fight has to go through the half of second round.

Total over 1.5 odd was 3 so I should have won Rs6600 but they are making up excuse to not pay me.

Desired outcome: please change the settlement from lost to Won.

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Update by Adarsh deo
Oct 08, 2023 6:35 am EDT

No reply from the mentioned email id.

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1xBet Withdrawl Issue

Hello,

I withdraw 10,670 tk through Bkash. However, I received a notification that the money was withdrawn successfully. But I didn't receive a single penny on my bkash (mobile wallet) account. But why? I want my money back asap.

Player ID: [protected]

The Bangladesh support is very slow, and I send emails to [protected]@1xbet-team.com

And no replay yet. My previous experience wasn't good. So, that's why I filed a complaint here.

Thanks

Desired outcome: I want my money back as I have all the proof, including the video. I will submit all proof once asked.

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Update by Md Mohiudden
Oct 06, 2023 11:32 am EDT

Thanks for the resolve the issue.

Resolved

I got the result as expected. Thanks for the quick assistance and resolve my issues...

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1xBet Fraud scam

My account number [protected]

I doing bet on football game Manchester United vs Galatasaray nd bet was accepted i got accepted status in my bet history after k hole game i win the bet but i got refund amount only not winning amount.

The bet was accepted

Then i chat with ur operater satya was saying ur bet was not accepted bcz of server issue but that was not my fault if there is some server issues then u have to cancel my bet at that time after the hole game gone nd refunding my bet amount that was fraud

I want my winning amount

Any how

Desired outcome: I want winning amount

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Update by Adnan Baksh
Oct 04, 2023 3:32 pm EDT

Doing fraud

My bet was accepted and i win the bet but they not giving my winning amount

Operator said bet was not accepted due to server issue but in bet history the bet status was accepted 1xbet doing open scam

Update by Adnan Baksh
Oct 04, 2023 3:27 pm EDT

They are not helping

The denied my amount

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1xbet scammed me of my money worth Php90k+ around USD1800-2000 Account no: [protected] Timeline: 1xbet restricted my withdrawal and asked me for verification, they asked for a government id which I provided, selfie holding my id which I provided. After 3 days they asked for bank statement and proof of billing which I both provided. After another 3 day...

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1xBet I bet on Pakistan vs Australia 03 oct match

Hi,

I had bet Pakistan vs Australia 03 oct match

My bet 15 over Australia score 96.5 over run means 97 run in 14.6 balls

But in 14.1 overs only 5 ball delivered.

Overs as per below

14.1 wicket

14.2 one run

14.3 one run

14.4 one run

14.5 one run

Last ball not delivered and over finished only 5 ball delivered in this over.

My bet amount is lost.

I try to share all screen shorts and explained on call to costomer care.morn then 1 and half over always disconnected call and not speaking proper way and call disconnected all the times.

Below screenshot attached for 14.1 over.counter as 15 over.

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1xBet 1xbet bahsimi i̇ncelemiyor

1xbet bahsime yaptığım itirazı İncelemiyor. Halkla ilişkiler mail adresi cevap vermiyor. Bahsim kazandı resmi kaynak sonucu hatalı diyorum. Video yayını gönderiyorum, istatistik dakikalarını yazıyorum ancak cevap bile verilmiyor. Çünkü kazandığını görüyorlar. Bu iki oldu. Bunda da paramı vermezseniz hesabımı kapaticam. Dolandırıcı oldunuz iyice. 5700655 id numaram [protected] numaralı kuponumda bulunan iki bahis sonucu da hatalı olarak girilmiştir. Buradaki sorun Güney Kore ligi resmi sayfası istatistiklere engellenen şutları dahil etmiyor. Ancak benim aldım bahise dahil bu şutlar. Şimdi onlar yazmiyor diye ben neden kaybediyorum. Acil olarak düzeltin kupon sonucumu.

Desired outcome: Bahsimin yeniden hesaplanıp kazanç olarak düzeltilmesini talep ediyorum

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Update by Furkan Kulcur
Oct 04, 2023 10:12 am EDT

5700655 id numaram kuponumda bulunan 2 adet k lig maçına şut bahsi oynadım ve resmi sayfa şut sayılarını eksik yazdığı için bahislerim kaybetmiş gözüküyor. Video kaydı gönderdim ve şut dakikalarını yazdım. Ancak kazandığını görüyorlar ve duzeltmiyorlar. Cevap dahi vermiyorlar. Müşteri üç kuruş para kazandığı zaman nefret ediyorlar. 14 senedir VIP üyeyim ve çok pişmanım. Eğer bu sorunum düzeltilmezse süresiz olarak hesabımı kapatıp megapariye geçeceğim. Yazıklar olsun

Update by Furkan Kulcur
Oct 04, 2023 10:08 am EDT

1xbetten artık nefret ettim. Net şekilde kazanmış bahislerim ama resmi sayfa yanlış istatistik giriyor diye ben kaybetmiş oluyorum. Göz göre göre paramı çalıyorlar. Bu kaçıncı oldu. Videolar gönderdim dakikaları yazdım ne gerekiyorsa yaptım ama bahsimi asla düzeltme niyetleri yok. 14 senedir aktif VIP üyesiyim. Ama bir sorun yaşadığım zaman kimse yardımcı olmaz. Müşteri kazandığı zaman o müşteriyi sevmezler. Milyonlarca yatırım yaptım 14 senedir. Ama hiçbir kıymetimiz yok bu sitede. Yazıklar olsun

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Hello Sir, I am Md Tauhidul Islam. I am from Bangladesh. I have been using 1xbet from 2021. During this time I have lost a lot of money.They never had any problem with me or my account in this time. On these two days 24/09/23 and 25/09/23 I deposited a total amount of 255 thousand BDT taka in my account. After lossing some bets my account balance wa...

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1xBet Withdrawal

I have been trying to make withdrawal in the amount of 600 dirhams from 1xbet and my registered number is +[protected] this withdrawal request was made on 25/9/2023 I have used MasterCard for the withdrawal request same Mastercard I have used for the deposits and till the time I'm typing this message I have been trying to make a withdrawal and it's rejected I have contacted them many times everytime I get a different consultant name and they say different words they have caused me a delay and they are not processing or willing to help with my withdrawal request I'll share some screen shots of the deposits I have made to them using my Mastercard and the withdrawal requests

Desired outcome: I need my withdraw my funds in full

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Update by abdelmoez ahmed
Oct 05, 2023 3:24 am EDT

I have fixed the issue by following a different withdrawal method thanks 1xbet team for fixing the issue how can I delete this complain

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Wajid lodhi
Karachi, PK
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Oct 08, 2023 4:41 pm EDT

I don't receive deposit in my account

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1xBet My account

As simple as that I did 3 bets 2 was winning and one was lost when I try to withdraw the money they didn’t accept till I send all documents wich took one day, then suddenly when I have 4800$ in the account it become just 900 dollar I withdraw the 900$ and complained about what happened and sended videos and pic of what I have from the winning bets, they was like no it was refunded I said no and was talking for hour then they put 2500 $ to the account after I explained so much and said that I will make a big problem in Egypt as I am a professional football player, I try to withdraw the 2500$ but the account didn’t work and when I asked what happened again then just blocked the account and I can’t inter or do anything with the account and no one answer me anymore …. Such a shame and I feel really bad from doing something really unfair like that … so now I have 2500$ in the account and I can’t withdraw or even open the account …. Even I send all documents and took the selfi and all.. please help me out hat I can do

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Update by Amr Wahid
Oct 01, 2023 5:57 pm EDT

My account was closed for nothing than winning 2 bets haveing 2500$ in the account and u just closed it and I can’t log in no reason only coz I wanted to withdraw full amount

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Can I trust 1xBet with my personal information?

Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.

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Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.

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1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.

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1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.

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1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.

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Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

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To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.

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The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.

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