Replied
Deposit Problem
I deposit 300 but it was rejected but deduct on my account.
sir, please help me. It's been 3 hours and I still haven’t received the money to deposit to my gaming ID. Please add my deposit amount to my gaming account.
1. Player ID: [protected]
2.Transaction ID NAGAD: 728Y2KGW
3.Client phone no: [protected]
4. Agent number: [protected]
5. Time and date: 12:56 PM// 12-10-2023
6. Amount: 300
7. Screenshot: 👇
(I've already sent emails several times but get no response)
Desired outcome: Please refund my money or fulfil my deposit.
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation
All the best,
The 1xBet Team
Replied
1xbet Resmi Kaynak Siteleri ile İşbirliği Yapıyor
5700655 id numaram [protected] numaralı kuponumda bulunan gwangju gangwon maçına 16.5 şut bahsi oynadım. Maçta 10 şut çıktı gösterip kayıp olarak sonuçlanmış. Maçta en az 18-19 adet şut çıkmıştır. Resmi kaynak olan kleague sitesi sonuçlari 1xbetin istediği şekilde hatalı olarak girmektedir. Engellenen şutlarin hiçbirini verilere eklemediler. İsabetsiz bazı şutları eklemediler. Bende yayın üzerinden şut videolarını hazırladım ve itiraz ettim. public.[protected]@1xpartner mail adresi asla cevap vermiyor. Şut videolarını gönderdim. Cevap veremiyorlar. Çünkü haklıyım. Diğer istatistik sayfaları 18-19 şut olarak girmişler. Bunlar kafasından mı uyduruyorlar. Buraya fotoğraf ekliyorum. Mailden video da attım. public.[protected]@1xpartner adresi cevap vermiyor. Tam bir dolandırıcı sitesi olmuş
Desired outcome: Kuponum kazanç olarak düzeltilmesini talep ediyorum. Aksi halde 100 bin promo puan eklenmesini istiyorum
Şutların videosunu heryerde paylaşırım. Net mi değil mi herkes görür. Paramı çalıyorsunuz. En azından 100 k promosyon puanı eklenmesini sağlayın. Beni neden mağdur ediyorsunuz. Haklı olduğum halde. Bu mu müşteriye verdiğiniz değer.
Beni neden mağdur ediyorsunuz? Madem net değil diğer kaynaklardaki sonuçlara da bakılır. Heryerde 19 şut yazıyor. Hangi dakikadaki şut net değil? Onu bile yazamıyorsunuz. Paramı gasp ediyorsunuz. Telafi bile etmiyorsunuz. 100k promo puan ekleseniz en azından telafi edersiniz
Total shots 7-12
https://youtu.be/9kyISxSwErc?si=l5hkR2fJ_pJdVszq
Tüm şutlar video link
7-12 Total shots
https://www.fotmob.com/tr/match/4098494/matchfacts/gwangju-fc-vs-gangwon-fc
Şimdi burada da inceleniyor ve verilen cevapta burada net şut yok hepsi tartışılır konumda bu yüzden resmi veriye bakıyoruz ve oradaki sonuç oyuncunun lehine ya da aleyhine fark etmeksizin karar veriliyor.
Replied
I have deposited my money but not received yet in my 1x account
Yesterday I had deposited RS.500 in 1x bet but not received yet in my 1x account. I had made it to Royal Treding at 2:47pm date 8th October 2023 but not received yet
Replied
1xbet Hatalı Sonuç giriyor
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Rsl28
Rsl28
Bonushood Fedaisi
Cumartesi saat 16:14'de
Yeri işaretle
#3,761
Rsl28' Alıntı:
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Çözüme kavuşmuştur teşekkür ederim
Like Alıntı CevaplaRapor
furkan1807
furkan1807
Bonushood Fedaisi
Bugün 02:12
Yeri işaretle
#3,762
5700655 id numaram [protected] numaralı kuponumda bulunan gwangju gangwon maçına şut bahsi oynadım kayıp olarak sonuçlanmış. 16.5 üstü oynadım maçta 20 adet şut çıktı. Resmi kaynaktan aldığınız sonuç hatalıdır. Engellenen şutlarin hiçbirini eklemediler. Fazlasıyla şut çıkmıştır maçta. Şutları saniyeleri ile yazdım. Tüm şutların videosunun linkini ekledim. Lütfen kontrol edin ve düzeltin. Size mail üzerinden şutların videosunu gönderdim. İnceleyip sonucu düzeltmek zorundasınız. Artık bahane sunmayın yeter. Açık bir şekilde hata var. Çünkü resmi site engellenen şutların hiçbirini verilere eklemedi. Hakkımı gasp etmeyin yeter artık!
14.39 engellenen
46.12 isabetsiz
45.41 engellenen
49.25 gol
53.49 engellenen
57.06 direkten dönen
58.14 engellenen
64.11 isabetsiz
65.38 engellenen
66.53 engellenen
68.11 isabetli
69.25 isabetsiz
73.49 isabetsiz
81.49 isabetsiz
87.03 direkten dönen
86.30 isabetsiz
90.49 engellenen
91.25 isabetli
92.29 engellenen
93.02 isabetsiz
Desired outcome: Sonucun kazanç olarak düzeltilmesini talep ediyorum
1xbet Hatalı Sonuç Üzerinden Dolandırıcılık Yapıyor
5700655 id numaram [protected] numaralı kuponumda bulunan gwangju gangwon maçına şut bahsi oynadım kayıp olarak sonuçlanmış. 16.5 üstü oynadım maçta 20 adet şut çıktı. Resmi kaynaktan aldığınız sonuç hatalıdır. Engellenen şutlarin hiçbirini eklemediler. Fazlasıyla şut çıkmıştır maçta. Şutlari saniyeleri ile yazdım. Tüm sutlarin videosunun linkini ekledim. Lütfen kontrol edin ve düzeltin. Resmi site engellenen şutların hiçbirini verilere eklemedi. Ancak bu şutlar benim bahsime dahildir. Beni mağdur etmeyin artık yeter !
14.39 engellenen
46.12 isabetsiz
45.41 engellenen
49.25 gol
53.49 engellenen
57.06 direkten dönen
58.14 engellenen
64.11 isabetsiz
65.38 engellenen
66.53 engellenen
68.11 isabetli
69.25 isabetsiz
73.49 isabetsiz
81.49 isabetsiz
87.03 direkten dönen
86.30 isabetsiz
90.49 engellenen
91.25 isabetli
92.29 engellenen
93.02 isabetsiz
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. If you are having any struggles with your own 1xBet account, please let us know at public.relations@1xbet-team.com so that we could assist you the best possible way
Best regards,
The 1xBet Team
Replied
My deposit money not credited to my account
I deposited 300 rupees to my account .it says that it will be credited soon by 5 or 10 mins on 3:15 PM ,October 8 ,2023 but I didn't recieve even after 1 hour. I tried to contact to customer care but no one replied ,very worst situation the transaction Id I have given below and my mobile number is +91 [protected] ,this company is very untrustable and irresponsible
Desired outcome: I request you to add my money in my account
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. To assist you with this case, we would need some more information on this situation from you. Please don't send any personal data nor information regarding your transaction, as it could be used by scammers (if you can, please delete all the personal data from your review), and contact us at public.relations@1xpartner.com so that we could help you with your situation
All the best,
The 1xBet Team
Replied
Withdrawal issue regarding
Hi ... gaming account number :- [protected]
I've requested a withdrawal of 18000/- INR by using fast withdrawal method at 9:13 am IST
To the bank account of mine AC no:- 0133028xxxx2800
IFSC:- SRCB0BCB808
The operator says the withdrawal request is successful and customer care service is saying the amount is transferred to the bank account
But the amount has been not reflected in my bank account
Here is my bank account statement
Help me regarding this
Thank you
Desired outcome: I want my withdrawal amount
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation
All the best,
The 1xBet Team
Hi
Their chat operators are worst , trying contacting in the call option. And share the email if pdf to their official I'd before your call them .
Just a suggestion from another player,
Replied
So bad /worsen company @1xbet
Greetings This company is truly unbelievable everything is unprofessional.. Earlier I had a worst experience of deposit to get reflected in my account, they made to chase them with 15 email-mails or so Then I my deposit NOW last Friday and Saturday I've done a deposit of 9000 & 2900 &1950 INR Via UPI As they I seen a promotion mentioned saying 5 cashback...
Read full complaint
Replied
Deposit from August
Complaint
1xbet ID: [protected]
Date of Transaction: 24/8/2023
Time of Transaction: 03:55 PM
Transaction Amount: 4,400 EGP
Sender's Account: [protected]@instapay
Issue: I made a deposit on 24th August 2023 of 4,400 EGP via transaction ID [protected]@instapay.com . However, the deposit has not been completed yet, and I have been waiting for resolution since August. Despite several attempts to resolve the issue, the matter remains unresolved.
I seek assistance in resolving this matter promptly.
Thank you.
This is your answer
Thank you for reaching out to us. If you are having any struggles with your own 1xBet account, please let us know at public.relations@1xbet-team.com so that we could assist you the best possible way
Best regards,
The 1xBet Team
Replied
Deposit of 10000 inr
I have deposited 10000 rupees buyback transfer in 1xbet on 05/10/2023 by bank transfer.
My money is not yet credited to my gaming account. I have tried everything to contact and the helpline service agent are only telling that amount will be credited. They have asked so many documents and I have email all the documents with debit proofs. still my money is not credited.
Desired outcome: Deposit of 10000inr should be credited asap
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. If you are having any struggles with your own 1xBet account, please let us know at public.relations@1xbet-team.com so that we could assist you the best possible way
Best regards,
The 1xBet Team
Replied
Closed account and money kept in it :(
Hi, I recently had a bad experience and I want to solve it. My account was restricted and when trying to know why that happened, the security department ask me for some documents to verify my identity. I complied with them and then they sent me an email saying that they found that I owned multiple accounts (which is not true) and that they were closing my account. The main problem is that I had a lot of money there, and I do not know what can I do to have it back because I need that money :(
My ID is [protected]. I really need some help over here,
Desired outcome: I would like at least to receive my money back, if you wanna keep the latest winnings go ahead but everything else I need it back :(
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation
All the best,
The 1xBet Team
Replied
Deposit of 10000 INR not credited
Hi I did a transaction of 10000rps by online banking State Bank of India. And it is successful still my gaming account not credited tried everything to contact but no one is helping customer service only telling to submit the screenshot as I have attached already.
imps ref.no - IMPS00239103289 bank name- State Bank of India Account holder name - taufiq nisaroddin shaikh gaming id - [protected]
Did everything but they want screenshot only how can I send a screenshot from online banking is like only have bank statement.very frustrated.
I did everything as you guys told and still nothing response from your team
Date - 05/10/2023 at 4:00 to 5:00 pm
Payment system - Bank transfer
imps ref.no - IMPS00239103289
bank name- State Bank of India Account holder name - taufiq nisaroddin shaikh gaming id - [protected]
Thank you for contacting us. In this case, please provide us with your gaming ID, date, time, amount, payment system and the screenshot to get the fastest further in-depth assistance and resolution of your situation
Best regards,
The 1xBet Team
Replied
1xbet Dolandırıcı Bir büro olmuştur
5700655 id numaram 1xbetten oynadığım bahis sonucuna video üzerinden itiraz ettim. Kazandığını görüyorlar ancak resmi verilere göre doğrudur diyip bahis sonucunu duzeltmiyorlar. Net şekilde kazanan kuponumu düzeltmediler. 14 senedir vip üye olduğum 1xbetten bugün itibariyle ayrılacağım. Bu site kazanan müşterisini asla sevmez. Eski 1xbet güvenilirliği kalmamıştır. Kesinlikle uzak durun. Maillere bile dönüş yapmıyorlar. Robot gibi cevaplar veriliyor. Özellikle Türk çalışanları dolandırıcı
Desired outcome: 30 bin puan tanimlanmazsa hesabıma bugün itibariyle hesabımı kapatacağım ve heryere şikayet edeceğim
Ben video yayını gönderdim. Resmi kaynak hatalı sonuç yazıyor diye ben neden kaybediyorum. Yazıklar olsun size
You were provided with answers and explanations on the settlement of your betslips in numerous ocasions and places. They are settled correctly, as per the official source of the league
Best regards,
The 1xBet Team
Replied
Sportsbook
I made a bet on 1xbet - a double, with selection of team goals in first half.
One selection won, but the other was given as a refund - when it clearly won. I contacted live chat and he said there was a staff error made when accepting the bet, but it makes no sense at all. Bet was placed well before they scored the 2nd goal, and the odds are not unusual. Away team was @3.00 to win the match before Kick Off.
Desired outcome: Both selections settled as win.
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation
All the best,
The 1xBet Team
Replied
Scamming by settling won bet as lost
Date - October 4,2023
Bet slip number-[protected]
I placed Rs.2200 bet on a mixed martial arts (Mma) event named Dana white contender series. The fight was between Rodolfo bellato and Murtaza talha Ali and my bet was total over 1.5. A round is 5 minutes long so over 1.5 means the fight goes over 7 minutes and 30 second and if you could see the result, You will see the fight ended at 9 minutes 46 seconds.
According to their customer support, The fight did not complete 2nd round so the bet is lost which is so stupid because you can google about the total over 1.5 bet in mma and you will see how every sportsbook in world will tell you that total over 1.5 means the fight has to go through the half of second round.
Total over 1.5 odd was 3 so I should have won Rs6600 but they are making up excuse to not pay me.
Desired outcome: please change the settlement from lost to Won.
No reply from the mentioned email id.
Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way
All the best,
The 1xBet Team
Replied
Withdrawl Issue
Hello,
I withdraw 10,670 tk through Bkash. However, I received a notification that the money was withdrawn successfully. But I didn't receive a single penny on my bkash (mobile wallet) account. But why? I want my money back asap.
Player ID: [protected]
The Bangladesh support is very slow, and I send emails to [protected]@1xbet-team.com
And no replay yet. My previous experience wasn't good. So, that's why I filed a complaint here.
Thanks
Desired outcome: I want my money back as I have all the proof, including the video. I will submit all proof once asked.
Thanks for the resolve the issue.
I got the result as expected. Thanks for the quick assistance and resolve my issues...
Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation
All the best,
The 1xBet Team
Replied
Fraud scam
My account number [protected]
I doing bet on football game Manchester United vs Galatasaray nd bet was accepted i got accepted status in my bet history after k hole game i win the bet but i got refund amount only not winning amount.
The bet was accepted
Then i chat with ur operater satya was saying ur bet was not accepted bcz of server issue but that was not my fault if there is some server issues then u have to cancel my bet at that time after the hole game gone nd refunding my bet amount that was fraud
I want my winning amount
Any how
Desired outcome: I want winning amount
Doing fraud
My bet was accepted and i win the bet but they not giving my winning amount
Operator said bet was not accepted due to server issue but in bet history the bet status was accepted 1xbet doing open scam
They are not helping
The denied my amount
Thank you for reaching out to us. If you are having any struggles with your own 1xBet account, please let us know at public.relations@1xbet-team.com so that we could assist you the best possible way
Best regards,
The 1xBet Team"
Replied
I cannot withdraw, account has been banned
1xbet scammed me of my money worth Php90k+ around USD1800-2000 Account no: [protected] Timeline: 1xbet restricted my withdrawal and asked me for verification, they asked for a government id which I provided, selfie holding my id which I provided. After 3 days they asked for bank statement and proof of billing which I both provided. After another 3 day...
Read full complaint and 1 comment
Replied
I bet on Pakistan vs Australia 03 oct match
Hi,
I had bet Pakistan vs Australia 03 oct match
My bet 15 over Australia score 96.5 over run means 97 run in 14.6 balls
But in 14.1 overs only 5 ball delivered.
Overs as per below
14.1 wicket
14.2 one run
14.3 one run
14.4 one run
14.5 one run
Last ball not delivered and over finished only 5 ball delivered in this over.
My bet amount is lost.
I try to share all screen shorts and explained on call to costomer care.morn then 1 and half over always disconnected call and not speaking proper way and call disconnected all the times.
Below screenshot attached for 14.1 over.counter as 15 over.
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us. Please provide your gaming ID and the bet slip number you're referring to. Also please provide the source from which you believe the bet should be resettled, to public.relations@1xpartner.com. As soon as we have the information regarding your case, we'll come back to you with an answer
Best regards,
The 1xBet Team
Replied
1xbet bahsimi i̇ncelemiyor
1xbet bahsime yaptığım itirazı İncelemiyor. Halkla ilişkiler mail adresi cevap vermiyor. Bahsim kazandı resmi kaynak sonucu hatalı diyorum. Video yayını gönderiyorum, istatistik dakikalarını yazıyorum ancak cevap bile verilmiyor. Çünkü kazandığını görüyorlar. Bu iki oldu. Bunda da paramı vermezseniz hesabımı kapaticam. Dolandırıcı oldunuz iyice. 5700655 id numaram [protected] numaralı kuponumda bulunan iki bahis sonucu da hatalı olarak girilmiştir. Buradaki sorun Güney Kore ligi resmi sayfası istatistiklere engellenen şutları dahil etmiyor. Ancak benim aldım bahise dahil bu şutlar. Şimdi onlar yazmiyor diye ben neden kaybediyorum. Acil olarak düzeltin kupon sonucumu.
Desired outcome: Bahsimin yeniden hesaplanıp kazanç olarak düzeltilmesini talep ediyorum
5700655 id numaram kuponumda bulunan 2 adet k lig maçına şut bahsi oynadım ve resmi sayfa şut sayılarını eksik yazdığı için bahislerim kaybetmiş gözüküyor. Video kaydı gönderdim ve şut dakikalarını yazdım. Ancak kazandığını görüyorlar ve duzeltmiyorlar. Cevap dahi vermiyorlar. Müşteri üç kuruş para kazandığı zaman nefret ediyorlar. 14 senedir VIP üyeyim ve çok pişmanım. Eğer bu sorunum düzeltilmezse süresiz olarak hesabımı kapatıp megapariye geçeceğim. Yazıklar olsun
1xbetten artık nefret ettim. Net şekilde kazanmış bahislerim ama resmi sayfa yanlış istatistik giriyor diye ben kaybetmiş oluyorum. Göz göre göre paramı çalıyorlar. Bu kaçıncı oldu. Videolar gönderdim dakikaları yazdım ne gerekiyorsa yaptım ama bahsimi asla düzeltme niyetleri yok. 14 senedir aktif VIP üyesiyim. Ama bir sorun yaşadığım zaman kimse yardımcı olmaz. Müşteri kazandığı zaman o müşteriyi sevmezler. Milyonlarca yatırım yaptım 14 senedir. Ama hiçbir kıymetimiz yok bu sitede. Yazıklar olsun
This complaint has been resolved automatically due to user's inactivity.
You were provided with answers and explanations on the settlement of your betslips in numerous ocasions and places. They are settled correctly, as per the official source of the league
Best regards,
The 1xBet Team
Replied
Rejected withdrawn and request for documents but don't give reply in email
Hello Sir, I am Md Tauhidul Islam. I am from Bangladesh. I have been using 1xbet from 2021. During this time I have lost a lot of money.They never had any problem with me or my account in this time. On these two days 24/09/23 and 25/09/23 I deposited a total amount of 255 thousand BDT taka in my account. After lossing some bets my account balance wa...
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
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1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
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1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
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1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
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The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
