Yahoo! /

IMI Management Inc, United Kingdom


I am a resident of the United Kingdom on Saturday 15th February I placed an order through to for a garden flag. The amount I was charged through my paypal account was $15.95. No shipping or tax was indicated at the time of purchase.

On the 20th February I received an email from imi-man saying that postage hadn't been added by the yahoo store and that I had to send $9.95 to them before they could dispatch my parcel.

On Thursday 28th February I receive a letter from the Royal Mail saying import duty had not been paid and that unfortunately they were unable to deliver my parcel. I now have to pay a further £13.97 if I wish to receive my flag.

Postage and Tax has now made a relatively inexpensive item become very expensive and I feel very disappointed and let Downey the whole experience

Paul Anfield

Feb 28, 2019

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