Washington, District of Columbia
United States - 20036
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Liquidation.com has charged as much as 20% for sales tax. I sent request for refund of over charged taxes and I have called them. Get the same response they have reached out to whatever department and it will take 2-3 business days to process. Of coarse nothing happens. I filed a complaint with the state. Just another way they are ripping people off
I want everyone to know I went to the better business bureau. I got some money back but I just received a message from liquidation that they are closing the case, but my case with the bbb is still open. If you have issues of scam the bbb will help. They have and are helping me. Do not expect liquidation to do the right thing. I was told they are so backed up with disputes and only have 3 people working it. Go above their heads.
This warning is for sellers. You better find another place for your service. They may use your earned money for paying fees you have no idea about. That's what happened to me. I know that my buyer paid for my product. But where is my money now? They said where. My money was spent on some fees from their website. What fees? Why didn't I know about them? Why didn't I get any notifications about it? These questions will be left unanswered for me.
Unbelievable. And you claim your website is an honest place? It's just ridiculous.
Do not sell anything on this website www.liquidation.com, they will never pay you! I sold an item here and they said I'll get the money within a week but I never received anything. When I contacted Liquidation customer service they said that all the money went to cover my fees. Beyond ridiculous! I never heard anything about that. These people basically stole my money and there was nothing I could do. I will not use this site again and would not recommend it to anyone.
On 2th of July they sold merchandise which they not had. This was Thursday. On SUNDAY they ask for the...
Hello, This is my first experience. I participated 2 auctions and won both. First parcel has been return...
I ordered a lot of 100 tank tops off of a seller on liquidation.com. She goes by the name of EternityForever. The tank tops came, and they were not marked with any sizes which put me out around $165. I incorrectly assumed that it was one size fit's all. A few days later I decided to double check myself and called liquidaton in addition to the seller. I spoke with EternityForever, the seller, and she said she would "try" to replace it with something else, never heard from her again. Never heard back from Liquidation customer service either in regards to my complaint.. Do not do business with this seller, or do so at your own risk. Company as well is very shaky and poorly run. Have ordered from a couple of other seller's over the years, and have received clothing that was supposed to be new and came stained as though it was salvage. Liquidation does nothing to hold their seller's accountable in the way that Ebay or Amazon do, and the dispute department rarely helps. If you do order through them, I would highly recommend buying through Paypal, so you have use of the buyer protection program. Be very careful of doing business with this seller or company, I have been burned on more then one occasion.
I'm going to make this brief, I was "scammed, ripped off, defrauded, cheated..." by Liquidation.com who...
Liquidity Services, Inc., and at least one of their sellers, believes false advertising of products is not...
I too have just brought something from liquidation. And I told liquidation about it before the 48 hours. They...
Golf Putters advertised or at least listed WITH HEAD COVERS.
No head covers were shipped; They wouldnt even respond to many inquiries with anything but "see the manifest";
I am pretty sure the original source (which they won't reveal) has the head covers just sitting in their warehouse.
Pretty much a "don't bother us deal"; I even called and asked what else I need to do and the customer service lady said no"nothing", it is now in the hands of the orginal seller. 3 days later I received a denial of my claim. I've written, I've called and now I have accepted that I have a bunch of putters with NO HEAD COVERS. Virtually useless for re-sale.
I wish that I could sue them but it wouldnt be worth the expense...and they know it.
I suggest any stay away from them.
I won the auction and paid almost 2k for Lot of 4 LAPTOPS but i only received 3 laptops . Open dispute they...
Bid on an auction (a pallete of shoes) that is suppose to contain "Shelf-Pulls, Overstocks and Returns." What I received was Used and Salvaged products. Out of the 52 pairs of shoes, maybe 3 (kids shoes) are new. The rest are Junk!...Shoes that are over worn, missing parts, muddy and a few with smells like it has feces on them.
Tried to contact the Customer Complaint Department, and was credited $5.45 for one missing shoes...I requested for a full refund since the auction was grossly misrepresented, and I keep receiving response what amount I would be interested in order to close the complaint. I responded each time that a full refund is what I want.
I disputed the purchase with my credit card company, but I could not provide proper proof regarding the description provided on the auction. When I tried to log on to my account, to my surprise it has been disabled or considered inactive. There was no reason for them to make my account inactive since it was in good standing. The only reason I can think of is due to the open complaint that I have.
BUYER BEWARE!...DO YOUR RESEARCH BEFORE PURCHASING FROM THIS COMPANY!...Use key words such as " Liquidation.com Complaints" "Liquidation.com Fraud" or "Liquidation.com Scam" and read the horror stories.
If you've been screwed by Liquidation.com, post you experience in as many website as possible. The more you make people aware of their unethical business practice, the less business they will have.
In an effort to increase my product offering, I purchased a lot of MAC cosmetics on Liquidation.com. Once I received the items and posted them on my site, I received a boat load of emails informing me that the products were fake. After some intensive research, I discovered that the cosmetics were indeed fake. Liquidation.com has done nothing about the complaint, and even though I filed a claim with PayPal, they didn't back me up either. I guess it's time to call my lawyer! DO NOT BUY ANYTHING FROM LIQUIDATION.COM.
This company seems to Shill Bid, because they sell salvage trash items such as Nintendo Wii's and other hot items for near retail prices, if you are in the salvage business you would know an honest liquidation company would most likely sell items without cherry picking and Liquidation.com definitely cherry picks. Because you can see they never sell an item where you can make a profit it's always junk that you can throw in the trash, you pretty much throw away your money by purchasing palleted items from these animals. Please stay away I would never lie or steer anyone the wrong way, please save your money and stop giving this company your hard-earned dolllars. I want the government to shut them down, if you read their history you will see the guy who started this company was pushed out by two greedy parasites and ultimately turn the company from an honest business to a swindling warehouse.
I think I have one clear case of fraud against liquidation.com.
I won an auction.
I paid for the Item.
Since the shipping was my responsability, I paid UPS to go pick up the merchandise.
I call liquidation.com warehouse in Taxas (garland) to tell them that UPS will come and pick up the TV's
maria Perez said no problem, she will hand the boxes to the UPS truck. UPS goes there every day.
I faxed her the shipping lables.
Every time I call, she says, no problem, I'll ship it today.
It has been over a month.
Now they have cancel the transaction and are charging me $200 for cancelled transaction.
If this is not fraud, I don't know what is
I buy electronics like TV's computer also tools from liquidation.com. They have been using the strangest tactics to scam money from me.
After I pay for merchandise, they withhold it without sending. Then they say that they are going to charge me for Item not picked up. They cancel the transaction.
They keep the merchandise, keep the money and charge me a fee for not picking up. Understood the shipping is on me, but I send UPS and they do not give the merchandise to UPS, which they are supposed to do.
The products that I purchased was listed as shelf pulls. The items that I received were salvage or return...
I registered, bid and won an auction at Liquidation.com. The items were delivered Friday the 27Th of February, 2009. I disputed the transaction on the 28Th of February, 2009. I sent documentation and photos. My dispute was received, reviewed and honored. I received that conformation, and was told to send dresses back with return labels. Email conformation below. I requested return labels as they were not sent to me, I then received an email asking if I wanted the seller to send additional dresses as replacement for defective ones, I replied no thank you, I would return the dresses. Emails below. All communication from liquidation.com stopped at that point, I have sent at least 20 emails, I have read receipts but no response. I called liquidation.com only to get a message machine. I left message and have not received a call back. I also need to clarify that my account was closed as soon as the dispute was filed. I am left with no other recourse but to file a dispute of transaction with my credit card company. I am also going to post and file a complaint wherever it is possible to do so~
----- Original Message ----- From: Paula~ To: [protected]@liquidation.com Sent: Saturday, February 28, 2009 6:33 PM Subject:SAMPLES PICS FOR DISPUTE TRANSACTION # 1491923
First, I only received 116 of the 121 dresses stated for receipt in auction, I do not know which I did not receive since it was not stated as to how many of each there were. Second there are black spots on some of the dresses and flower attachments, as shown in photos, 1 has a tear of the zipper seam, 1 is coming apart at collar line of ornamentation, and 9 of the 10 dresses with flower ornamentation are smashed beyond repair, the pic to show flower ornamentation in the auction does not represent what was sent. Clearly the boxes were over packed for shipment, I don't know if the flowers were as I received them because of over stuffing the boxes or if they were are sent in this condition, but they are not resalable. I am not sure weather this is standard for this company, but all of the wholesale orders that I have received up to this point have been absolutely great. I also need to state that I thought that I was going to receive good quality dresses, these are not to say the least. I have disputed this transaction thru PayPal until we can get this resolved. Thank you.
paula eckstine to disputes show details Feb 28 (6 days ago) Reply Hi, I have sent pics for the dispute, can you please confirm that you received them? Thank you. Paula Eckstine
via RT to peckstine Mar 2 -- Yes, we received the photos for the dispute, and the dispute has been honored. please return the units back using the labels that we sent. Thank You, Buyer Relations
Paula~ to support show details Mar 4 (2 days ago) Reply I need to have return labels sent so that I may get this resolved. Thank you Paul Eckstine
via RT to peckstine Mar 2 -- I'm so sorry for the confusion, we are not ready to return the units yet. The seller states that he Seller is willing send 24 dresses to compensate for the 10 dresses with issues. 1491923 Any styles and sizes 4 to 6x (Sizes) 7 to 14 (Sizes). Would you like to receive the dresses? Please let us know. Thank You, Buyer Relations
peckstine to via show details Mar 2 (4 days ago) Reply No thank you, I will return the dresses. Paula Eckstine -
Show quoted text - Read: SAMPLES PICS FOR DISPUTE TRANSACTION # 1491923Reply Derek Birt
Liquidation.com an internet auction site is a scam let me tell you about my experience. I won 2 auctions from the company. One was for 24 Karat Gold Bangles and 24 Karat White Gold Bracelets. The second auction was for 2008 Geneva His and Hers matching watches that showed in the advertising that MSRP is $149.99 for each pair.
Liquidation.com is a scam. The 24 Karat Gold Bangles and 24 Karat White Gold Bracelets are not gold. Every Jewelry store I went to has told me it is not Gold and especially not 24 Karats.
Liquidation.com is a scam. The Geneva watches was advertised as MSRP $149.99 per pair the watches I received also have these same tags. This is a gross misrepresentation the watches are clearly not worth more than $5.
The company is a total fraud I was charged $190 for logistics and shipping for a 20lb item and charged separately for each auction. So in total I was charged $380 for logistics and shipping for items that weigh no more than 35lb. Once the items arrived at my house I was then again charged $80 via COD for each item so approx $190 for both auctions. I was charged twice for shipping and logistics for both auctions.
The company I believe is fully responsible for this fraud because I did not pay the seller. I had to wire the funds directly into Liquidity Services Inc's bank account. I am not allowed to contact the seller. The company is the only point of contact. I believe this is an issue of fraud as well their practice of charging twice for shipping and logistics is unbelievable.