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Western Union Customer Care Service

Western Union Holdings, Inc.

12500 E. Belford Ave
United States - 80112

Customer Support Phone Numbers

+1 720 332 1000 15 6
Web: www.wu.com

Western Union Complaints & Reviews

Western Union / No customer service

camel1971 on Apr 20, 2017
I need to talk to someone and I get the press 1, 2, 3 run around. Answer your phones. Stop the run around crap!!! This happened on 4/20/2017 at 5:00pm. Why do you say press 1 to talk with customer service and then make it a maze of guesses to get to someone. I tried to call, but never got...

Western Union / Misbehavior of employés and service of franchise

Kamran Khalid kumbher on Apr 3, 2017
I am Kamran, a Pakistani currently studying in France, and one specific franchise of western union has misbehaved twice, i couldn't complained it before, but their attitude and service is very offensive and ridicules . Instead of solving the issue the employees disrespected me. In thi...

Western Union Financial Services, Inc. / International money transfer

Angela Smyrnova on Mar 3, 2017
Have you ever felt insulted by a company or financial institution by trying to protect you and your money against your own will? I did recently. And I would like to share my despair and a feeling of being humiliated by regulations which meant to protect but instead they served as a tool to...

Western Union / They suck

They give you the run around after you give them your phone number, address, email, ID, family history, Classified Security Clearance, blood type and DNA in addition to a thorough 'extreme vetting' Islam/Trump style and they STILL wont send as little as $200.00 from TX to NM! Western Union is a...

Western Union / Money transfer

mcj on Jan 18, 2017
I have so many complaints against this company from just one experience it is unreal !!! First - - the hours posted on the websites are in correct so don't plan your time based on that Second - - tried to send 2k to a relative in thailand. What a nightmare. I actually talked with an...

Western Union / Poste

Dominique Andreolli on Dec 30, 2016
Hier dans la précipitation croyant aider mon Pasteur Mehdi, j’ai envoyé 1455 euros via western union . En effet, j’ai reçu un mail disant venir de sa part alors qu’il serait coincé en Grèce. Ayant été prévenu par d’ autre personnes, il a envoyé un mail pour signaler qu’ il s’agissait bien d’un...

Western Union / Refund

elizabeth marquez on Dec 19, 2016
my name is Elizabeth Marquez I lost my money order and proof of purchase it will be a year 12/31/2016, I have send them everything I have in my possession, I have been complying with western union. but not enough proof also the money orders in question have not been cashed. Please can you...

Western Union / They give me problems cashing my check sending money and requesting information smd they are collecting people's social security numbers

Kevon geanus on Dec 18, 2016
Good afternoon today sunday december 18th 2016 i am makimg a complain on the employees of the cfsc western union at 755 bergen avenue, jersey city, NJ 07306.The workers here are very rude and when I'm cashing a check or sending money they are asking for my social security and asking me why...

Western Union / My money transfer was being picked up by unknown person whos not the actual receiver

Junbryan on Dec 18, 2016
I made a money transfer with western union last december 14, 2016. After one day i checked the money transfer status in wu track website and unfortunately my money transfer was already been picked up. How come it was been picked up? The receiver didnt even picked it up. The receiver is my...

Western Union / Western union holding my money

Min Potter on Dec 8, 2016
I sent money on Nov.29, 2016 to a Chinese manufacturer to purchase products for a on going project. Normally the receiver should be able to pick up payment the next day. But this time the receiver was told the money was held. I also got a phone call and email telling us we needed to submit...

Western Union / Refund check

PissedOn&PissedOff on Dec 5, 2016
On 10/28/16, I went to the local Kroger store and purchased a money order to pay my rent for 11/16. The money order was lost in the mail and my landlord never received it. I submitted a refund request. Three weeks later, I received the refund check. I took the check to the same Kroger...

Western Union / Trying to purchase dog from Russia

Susan Dodge on Dec 5, 2016
Western Union just phoned me to ask a lot of questions about why I was transferring money to someone in Russia. I answered the questions honestly and as a result they refused to make the transfer. Honest answers were that I didn't know the breeder I was buying from personally and had...

Western Union / Money transfer

Tim Singer on Dec 2, 2016
I have been a customer for awhile now and all of a sudden you people have been declining my transfers to my friend in South Africa and i see no reason why you should be doing this I am doing nothing wrong could you please let me continue to send money to my friend so she can come home to...

Western Union / Transferring money from singapore to cambodia

Alicia Devon Koo on Nov 30, 2016
I've bought a property in cambodia and used western union to transact. The website is very had to use and I accidentally ordered the same payment 3 times. And they charged me for cancellation of the other 2 orders. Also, the email they sent me is "This is an order confirmation only, it i...

Western Union / Receiving dollar

Lailani on Nov 17, 2016
I want to receive the money that my husband send to me for receiving dollars because he send the money dollars to dollars and he pay for the tax when I go to western union I want to recieve dollars they said they don't have dollars because it was maximize the dollars how come my...

Western Union / Western union beneficiary notice from malaysia

Marie Csotya on Nov 13, 2016
This is the notice I received from these people. I'm wondering if this is a scam can you get back to me with my email here zipzopity@msn.com I am a customer at Western Union. Over 500, 000 Locations Worldwide Send Money Worldwide Date Sent: 14th November 2016 Thank you for contacting...

Western Union / Customer service

JamalJ on Nov 11, 2016
I'm a regular Western Union customer at Kroger in Cleveland, MS. I am filing a complaint because there are numerous of times I would try to send or receive money from Western Union at that Kroger Store and this one lady, Alexis, ALWAYS say that it is down when I know it is not simply...

Western Union / To complaint about the staff attitude

abc on Nov 8, 2016
I am writing to you today to explain about a bad experience i had at ns cashpoint pudu plaza. Normally i went to ether's western union counter to receive the money that customer sent to us there was no any issue and the staff there was nice and friendly. But these few weeks i went to the...

Western Union / Money order

DReynolds1982 on Sep 30, 2016
I paid "Sally Zeman Chapter 13 Trustee" in Colorado $750 with a money order. Well Fargo has side the funds were not good and sent a "Refer to Maker" notice to the payee. Western Union states that the Money Order was cashed on September 9th. Western Union cannot provide evidence of the...

Westernunion / Money transfer

Adam St. on Sep 2, 2016
I went to one of WesternUnion branches in my town to transfer some money. I often used this system in the past, it was easy to use and quite reliable. I transferred some money to my daughter and they said it'll take approximately two days. Two days later my daughter went to WesternUnion...

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