The complaint has been investigated and
resolved to the customer's satisfactionResolved Xoom.com — Manny pacquiao promotions
resolved to the customer's satisfaction
The attached website says that if we send $50 to the philippines by nov. 12, 2011, we will be able to get a $50 debit card in essence, we get the fight for free. Further it said that an email will be sent between nov. 12 thru dec. 5. We talked to two ladies (Sheila is one of them) and the supervisor is carlo and said the website is no longer active and it is unfortunate that we lost the $50. 00. This is bad advertising and should not be tolerated. They claim that the email was sent on nov. 15. We never received this email. It is the principle that counts. $50 is $50. This is very bad business. It appears that xoom is guilty of promoting the pacquiao fight just to get more customers to send money but they never deliver what they promised & misleading the public. I will file a complaint with the federal trade commission and better business bureau.