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I am trying to withdraw my money from Oanda to my bank account and they refuse to do so
I am trying to withdraw my money from Oanda to my bank account and they refuse to do so. At first I had to verify my bank and I did and they still would not let my have my money. They said it had to go back to the bank it came from, which I no longer have a account with them since 2015.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
Replied
Today I have contacted y'all to withdraw my funds and update my new bank and debit card and account because I have got a new bank account
Today I have contacted y'all to withdraw my funds and update my new bank and debit card and account because I have got a new bank account. They won't let me add my new debit card and bank account to my account because they say they need proof of my old bank and debit card is closed out. I had told them it was done over the phone. My bank doesn't send confirmed. I want to withdrawal my $60.18 Reference # *** for withdrawal proof, and I want y'all to update my bank account. My debit card to my new bank account and my new debit card on my account, my OANDA account number is *** Account Number *** and *** Account Number *** and send me my withdrawal of $60.18 to my new bank account and debit card account.
The complaint has been investigated and resolved to the customer’s satisfaction.
Your funds were sent to you on Nov. *** to the Choice financial bank account ending *** as per your request.
It usually takes 5 business days for you to receive your funds so at this time, you should have received your funds already.
Regards
Is Oanda Corporation legit?
Oanda Corporation earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Oanda Corporation. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Oanda Corporation resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Oanda.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Oanda.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Oanda Corporation as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Oanda Corporation have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Oanda Corporation and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Oanda.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Oanda Corporation.
However ComplaintsBoard has detected that:
- Keywords related to scams and fraud were identified in our analysis of Oanda Corporation website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
About Oanda Corporation
One of Oanda’s key strengths is its innovative and user-friendly trading platform, which has won numerous awards over the years. The platform is designed to provide traders with a seamless and intuitive trading experience, featuring advanced charting and analysis tools as well as real-time market data and news updates.
Another key factor that sets Oanda apart from its competitors is its commitment to fairness and transparency. The company has built a reputation for providing accurate and reliable pricing information, with no hidden fees or commissions. This has helped to establish a strong sense of trust among its clients, many of whom are long-term users of the platform.
In terms of regulatory compliance, Oanda operates in various jurisdictions around the world, including the UK, the US, Canada, Australia, and Singapore. The company is fully licensed and regulated by the relevant authorities in each of these countries, which ensures that it meets strict standards for safety, security, and transparency.
Overall, Oanda Corporation stands out as a reputable and reliable provider of online trading services. Its commitment to innovation, transparency, and customer satisfaction has helped it to build a loyal customer base over the years, and it is likely to remain a major player in the industry for many years to come.
Overview of Oanda Corporation complaint handling
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Oanda Corporation contacts
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Oanda Corporation phone numbers+1 (212) 858-7690+1 (212) 858-7690Click up if you have successfully reached Oanda Corporation by calling +1 (212) 858-7690 phone number 0 0 users reported that they have successfully reached Oanda Corporation by calling +1 (212) 858-7690 phone number Click down if you have UNsuccessfully reached Oanda Corporation by calling +1 (212) 858-7690 phone number 0 0 users reported that they have UNsuccessfully reached Oanda Corporation by calling +1 (212) 858-7690 phone number+1 (201) 410-0265+1 (201) 410-0265Click up if you have successfully reached Oanda Corporation by calling +1 (201) 410-0265 phone number 0 0 users reported that they have successfully reached Oanda Corporation by calling +1 (201) 410-0265 phone number Click down if you have UNsuccessfully reached Oanda Corporation by calling +1 (201) 410-0265 phone number 0 0 users reported that they have UNsuccessfully reached Oanda Corporation by calling +1 (201) 410-0265 phone numberAnalyst+44 11 5948 6901+44 11 5948 6901Click up if you have successfully reached Oanda Corporation by calling +44 11 5948 6901 phone number 0 0 users reported that they have successfully reached Oanda Corporation by calling +44 11 5948 6901 phone number Click down if you have UNsuccessfully reached Oanda Corporation by calling +44 11 5948 6901 phone number 0 0 users reported that they have UNsuccessfully reached Oanda Corporation by calling +44 11 5948 6901 phone number+1 (416) 593-9436+1 (416) 593-9436Click up if you have successfully reached Oanda Corporation by calling +1 (416) 593-9436 phone number 0 0 users reported that they have successfully reached Oanda Corporation by calling +1 (416) 593-9436 phone number Click down if you have UNsuccessfully reached Oanda Corporation by calling +1 (416) 593-9436 phone number 0 0 users reported that they have UNsuccessfully reached Oanda Corporation by calling +1 (416) 593-9436 phone numberGlobal Pr Manager+41 29 812 83 70+41 29 812 83 70Click up if you have successfully reached Oanda Corporation by calling +41 29 812 83 70 phone number 0 0 users reported that they have successfully reached Oanda Corporation by calling +41 29 812 83 70 phone number Click down if you have UNsuccessfully reached Oanda Corporation by calling +41 29 812 83 70 phone number 0 0 users reported that they have UNsuccessfully reached Oanda Corporation by calling +41 29 812 83 70 phone number
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Oanda Corporation emailsdvillagra@oanda.com94%Confidence score: 94%emoya@oanda.com94%Confidence score: 94%
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Oanda Corporation address10 Times Sq, New York, New York, 10018-1851, United States
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Oanda Corporation social media
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