The complaint has been investigated and
resolved to the customer's satisfactionResolved Xoom.com — Money not credited to recipient account
resolved to the customer's satisfaction
I transferred money from XOOM.COM on 1 july 2013 and today is 7th day but money not credited to recipient account. I transferred earlier with xoom and received the money in 1-3 days. I contacted customer care of xoom and they are asking for recipient bank statement. When I provided bank statement they said it is delayed due to holiday. Later I reached customer care and they gave me reference number to check with recipient bank. Recipient bank confirmed that no money send to us. I send email to xoom and waiting for resolution. Do you have any suggestion to resolve the issue? Do you think i have to register a complain at bbb.org ...
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