The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Woolworths Recovery Departmentpaid up letter

N Review updated:

I had a woolworths staff account. When I left woolworths the company did not deduct the amount owing. Upon applying for a bond I was told that I have been blacklisted for not paying my woolworths account, which was not even brought to my attention in the first place. After hearing about this I went into a woolies store and paid my account in full. I have called the recoveries department on numerous occasion requesting a paid up letter due to my bond application being pending, but I was told to wait for 3 day to receive the letter, however I don't have 3 days cos my bond application is gonna be rejected. I don't know who I can speak to, to let them know the urgency of this paid up letter.

Responses

  • Go
    godiramang Dec 02, 2020

    I have since asked for a paid up letter on 23 november 2020 till date I have not received it.
    I am being told my email address written there is wrong, kindly email the letter to [email protected] bw

    -1 Votes
  • Tn
    tnmamabolo Jun 23, 2017
    This comment was posted by
    a verified customer
    Verified customer

    May I please be called [protected] id no [protected] wanna pay for my credit card.

    0 Votes
  • Ne
    netto smith Dec 08, 2014

    i am very disgusted by the woolies recovery department I have sent them a paid up letter from NDS on the 1st of december 2014 till to date nothing has happened. I called and spoke to Phumla who i spoke with on the 1st of December who adviced me that I should send the letter to angencysupport... which I did when I called today Phumla said this matter is still not allocated to any one I must call Sharol on [protected] or [protected] one of these numbers does not work and the other just rings. I seriously fed up with your deportment. From toady will be supporting the people that is boycotting your shops because you people are incompetent. I need my ITC profile to be updated. Acc [protected] my number is [protected]

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.