Woolworths review: Cash refund from chaque card not given to me after returning clothes on the 09 October 2023 at 09h31.

Cash refund from chaque card not given to me after returning clothes at Woolworth Wonderpark on the 09 October 2023 at 09h31. I was told that the money will reflect in my card after 24 hours, which never happened and it's now over 56 hours. I callef Woolworth after 24 hours, they promised to call me at 15pm and they never did, no one wanted to take the responsibility. I was taken from one person to the other. I called again today 11 October 2023, I was told that the manager is at the meeting, she will attend to my issue after 13h00. When I called again ans spoketo the FBH manager George who tod methat I should wait for the finance manager Tumi who has logged a case to head office as she's gone on lunch. I than requested to speak to the store manager, Daniel who promised to attend to the issue tomorrow the 12 October 2024. At the end of the day, still I did not get my money. I request speedy resolution of this matter and I to make Woolworth Wonderpark aware that they have cost me with their incompetence. Thank you Zandile