Woolworths review: Credit card

I called Woolworth to stop my card and also order a new card. When I called I went through telephonic prompts that led me to the credit card option. SPOKE TO AN AGENT THAT WAS RUDE AND WITH BAD SERVICE. What was bad is he asked me I want to stop which card because I have many accounts. WHAT IS THAT. I choose credit card option and I specifically said I would like to stop my Woolworth credit card. So which many accounts. He became defensive don't know for what. Right now I see R110 charged on my credit card when I check on the Woolworth application. Don't know what is that for because I never got any communication my card is stopped or even a message. Don't know if there was a new credit card orders. When I get angry he says he can't hear me. I was extremely made a fool. Iam disappointed and would like to say. The agent that assisted me is very comfortable at work with no care, sense of agency and lacks passion. Which affects us as clients at the end of the day. To get who the agent is. Check who processed that R110 on my credit card. Because with him again. Woolworth finance no.