The complaint has been investigated and
resolved to the customer's satisfactionResolved Woodforest National Bank — poor human resource relations
resolved to the customer's satisfaction
This bank is a joke if you consider how they treat their associates. During possibly the worst storm of the decade, with almost zero visibility, bank associates were told they had to stay at work... "if walmart is open, so are we". And we all know walmart cares for their employees... Not! Associates were also told that if the roads were expected to be unsafe for travel the next day that they would be expected to stay in the hotel next to their branches to ensure they could open. No consideration for families, or safety of their associates. Unless of course you're the regional manager who stated in front of associates "well, it's starting to snow again, I better get on the road before they get bad and get home to my babies (Dogs) ".
This is not a company I would recommend working for or doing business with. They have shoddy management techniques, leaders who are untrained and have no consideration for the welfare of their employees... No wonder they have such a great relationship with walmart! The regional manager of this area should be fired, as should his direct supervisor.
The complaint has been investigated and resolved to the customer's satisfaction.