I purchased a brand-new Whirlpool washer and dryer set on June 11, 2026. By the first week of August, the dryer had already stopped working.
The most frustrating part has been Whirlpool's warranty service process. I was told to schedule service through Whirlpool, but multiple appointments were set up incorrectly. I was scheduled three different times with a service provider located in Alabama, despite my home being in Deltona, Florida. As a result, my dryer remains unrepaired.
I have now been without a working dryer for over two weeks. For a brand-new appliance that is still under warranty, this is unacceptable. I purchased Whirlpool because of its reputation for quality and reliability, but my experience has been the exact opposite.
I am extremely disappointed with both the product failure and the lack of effective warranty support. I hope Whirlpool will contact me and resolve this issue immediately.
Recommendation: I would not recommend