B Oct 22, 2020 Review updated:

Purchased a Whirlpool Gold Series French door refrigerator in 2016. Model WRF757SDEM01. Within 2 yrs after purchase the refrigerator stopped cooling and food spoiled. Repairman came out and replaced sensor because ice was not defrosting. 2016 the same problem ice buildup and fridge not cooling. Repairman said the part was not bad but the design of the fridge was bad. He repositioned the sensor and it started cooling again although not that well. A few weeks later the icemaker stopped making ice and food in the freezer was melting. Placed a thermometer in the fridge and freezer and both registered at 43 degrees. Called repairman again and he said that sound like another problem but never came out. Called another repairman and he said that it was a possible sealed system problem but no parts are available to repair it until the second week of November. I'm finding that this is common with Whirlpool and other fridges. My wife has been calling Whirlpool and sending emails, but they have yet to respond. What good is a fridge if the compressor is defective?


  • Ma
    Maytag admin Oct 29, 2020
    This comment was posted by
    a verified customer
    Verified customer

    Hey, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.