Cocca's Appliances & Home Electronics’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with their purchases.
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On 10/12, I bought a ** range # JGB735SP1SS, model # RR224627P from Cocca's Appliances, located at 158 Railroad Ave, #1, Albany, NY 12205
On 10/12, I bought a *** range # JGB735SP1SS, model # RR224627P from Cocca's Appliances, located at 158 Railroad Ave, #1, Albany, NY 12205. It got delivered on 10/22. On 10/29, a service technician from *** Propane came to hook up our propane to the new range. He managed to connect only 3 out of the 5 burners. One was stripped, and the other one wouldn't move, so the installation remained incomplete. We contacted , who directed us to Cocca's. Cocca's then referred us to Cocca's service, and Cocca's service tried to send us back to *** and Cocca's. Finally, Lori from Cocca's service spoke with *** and assured me that a new range would be delivered today, 11/6. No one called to confirm the delivery, so we called. Unfortunately, Lori no longer works there, and Adele, whom we spoke to at Cocca's service, wasn't helpful. I called Cocca's and spoke with Mike, the person who sold us the range, and there is no delivery scheduled, and nothing has been done since 10/29. We haven't had a range to cook with since October 12, and we've spent a lot of money on takeout. We're out $884.47 for the price of the range and $102.60 for the *** Propane service. It's likely that we won't have a range to cook a meal on Thanksgiving. This is not how you should conduct business. Bouncing customers around and making excuses without finding solutions is not acceptable. I want Cocca's to take responsibility and either deliver a new range to me in the next couple of days or come and pick up the range and refund me the money I paid, including the service fee for the *** Propane technician. Thank you.
Is Cocca's Appliances & Home Electronics Legit?
Cocca's Appliances & Home Electronics earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Coccasappliancestv.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
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Overview of Cocca's Appliances & Home Electronics complaint handling
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Cocca's Appliances & Home Electronics Contacts
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Cocca's Appliances & Home Electronics phone numbers+1 (518) 453-6100+1 (518) 453-6100Click up if you have successfully reached Cocca's Appliances & Home Electronics by calling +1 (518) 453-6100 phone number 0 0 users reported that they have successfully reached Cocca's Appliances & Home Electronics by calling +1 (518) 453-6100 phone number Click down if you have unsuccessfully reached Cocca's Appliances & Home Electronics by calling +1 (518) 453-6100 phone number 0 0 users reported that they have UNsuccessfully reached Cocca's Appliances & Home Electronics by calling +1 (518) 453-6100 phone number
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Cocca's Appliances & Home Electronics address158 Railroad Ave, Colonie, New York, 12205-5769, United States
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Cocca's Appliances & Home Electronics social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 12, 2025





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