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Wendy’s International / The Wendy's Company Logo

Wendy’s International / The Wendy's Company Customer Care Service

Wendy’s International, LLC

1 Dave Thomas Blvd
United States - 43017

Customer Support Phone Numbers

+1 888 624 8140(Customer Care) 13 10
Work days:
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM

Wendy’s International / The Wendy's Company Complaints & Reviews

Wendy’s International / The Wendy's Company / Poor service

Undercover woman on Jun 23, 2017
I sat in this line over a hour and waited the line didn't move or nothing, the line is wrapped around the building . This doesn't make any sense at all maybe if they had more workers they could get something done . Every time i am here poor customer service they aren't doing there job why...

Wendy’s International / The Wendy's Company / Management

Marvin52 on Jun 23, 2017
Carman the manager gave me a hard time about bringing my food back. She was very rude and disrespectful. The food I had purchased was cold and my kids would not eat it. I purchased it on 6/22/17 at 1:30pm. I returned it the next day with receipt. She needs training in customer service. I...

Wendy’s International / The Wendy's Company / Baconator

Mike Mosbaugh on Jun 22, 2017
Went through the drive thru at the Noblesville Indiana Wendy's.(clover rd.) made it all the way home to find that my sandwich was raw! Not just pink. RAW! I called and they told me to come back and they would replace it. I drove all the way back to the stride and the manager(Miguel ...

Wendy’s International / The Wendy's Company / Employee in drive thru told me Wendy's no longer has the cod sandwich, even though it was clearly on menu.

Amy0812 on Jun 20, 2017
We went through Wendy's drive thru on Russellville Rd. in Bowling Green, KY and I tried to order the cod sandwich, but the employee informed me they no longer serve it. But there was a sign by the speaker promoting the cod sandwhich! Wendy's shouldn't promote something if they don't have...

Wendy’s International / The Wendy's Company / my baconator

Dmayn79 on Jun 15, 2017
I took a picture of my sad and quite frankly inedible Baconator. I would have taken it back but frankly... I wouldn't eat another one. I live less than a mile from the store. I like The Baconator and it really crushed me that this is what your store on Toronto rd in Springfield Illinoi...

Wendy’s International / The Wendy's Company / food and service

Ima Angry on Jun 15, 2017
There was a piece of plastic in my hamburger! Called store #9824 (11720 North 56th Street, Temple Terrace, FL 33617) was told there was nothing they could do. Really!? Wow! We ordered for hamburgers and one order of fries two hamburgers went in the trash so did the fries. We left and...

Wendy’s International / The Wendy's Company / parking in wapakoneta ohio

LGR123 on Jun 15, 2017
This restaurant "has handicapped parking", but it is located at the very back of the building, by the trash dumpsters. Wouldn't you think it might be possible to have handicapped parking a little closer to the doors, so that handicapped people might actually have an easier time getting...

Wendy’s International / The Wendy's Company / management

Stealers76 on Jun 14, 2017
Wendy's in Temple Texas off the N.W loop.. They hired a crew member name Renne Wright..She is very wrong in all ways very disrespectful. She should be a supervisor and mind her own business. She is not suitable for this position she is in at the moment. I think and believe since she love...

Wendy’s International / The Wendy's Company / customer service

isay on Jun 14, 2017
It really stinks that your customer service is so bad because I love the food at Wendy's. Over the years I've endured the worst service from Wendy's than any other fast food establishment that I visit regularly. Several years ago, when I was pregnant, I ordered a chili from the Summerville...

Wendy’s International / The Wendy's Company / Service

Bagg on Jun 13, 2017
On May 30, 2017 I attended Wendy's Restaurant in Winnipeg, Manitoba Canada #00006568, 650 St. James St...receipt #12273694. I ordered a son of baconator combo and asked the person serving me to give me a water instead of the soda pop that came with it as I didn't want to drink pop...but...

Wendy’s International / The Wendy's Company / wendy’s emoloyee

Breyonna Sanders on Jun 13, 2017
When I pulled up to the window the girl was talking about me to another employee saying she can't stand me it's something about me she don't like. So she handed me back my card and slammed the window shut. When I got my food she just handed it to me without saying anything else. Usually if...

Wendy’s International / The Wendy's Company / service

Damien Harley on Jun 11, 2017
The staff was very rude the mangers are very rude yelling at the other crew members is really rude if she doesn't wanna work here she should've stayed hom bad service it looks like the team member was under a lot of pressure the front was busy not cats on driver thru the manger and other...

Wendy’s International / The Wendy's Company / spicy chicken

Mtv24 on Jun 11, 2017
I've never written in or complained about service in my life. I'm an easy customer. Today, my spicy chicken has a fraction of chicken. It's pretty much just a fried sandwich. I've noticed for the past few years the chicken portion has been declining. Now, it's getting to an insulting...

Wendy’s International / The Wendy's Company / spicy chicken sandwich was uncooked

Rick fontana on Jun 11, 2017
As of last night 6/10/17 I have now had 2 sandwiches that were not thoroughly cooked. I figured the first time was just a spoof being fast food an all but now I see it as a problem not only for me but you as a company. I feel you should address this matter fairly quick before somebody get...

Wendy’s International / The Wendy's Company / customer service and cleanliness.

mikalee13 on Jun 10, 2017
June 2nd, 2017 at around 7:15pm at the Jupiter Wendy's located at 626 W Indiantown Rd, Jupiter, FL 33458 I went into the restaurant with the expectation of getting a grilled chicken sandwich and a baked potato with butter. When I walked up to place my order i told the clerk I wanted a chicken...

Wendy’s International / The Wendy's Company / experience

SheritaHall on Jun 10, 2017
I'm a regular at Wendy's in Chicago Heights IL, I've always ordered the #7 sandwich. 1st problem is they closed early at 11:15pm on 6/7/17, went back on 6/8/17 and told the cashier and she didn't care because she had a terriable attitude, and last night pushed me over because I decided to...

Wendy’s International / The Wendy's Company / service at Wendy's restaurant #00001600

Ans2005 on Jun 9, 2017
I went to Wendy's and I wanted a large frosty so I orderd one but they told me that they were done selling frostys for the night so I said ok and was fine but when I picked up my drink and tried to take a sip the whole drink fell everywhere in my car because the lid was not on properly...

Wendy’s International / The Wendy's Company / your food

Debra Black on Jun 9, 2017
We just ordered from your North Myrtle Beach, SC location. It was by far the worst experience we've ever had. To start, our meal wasn't right. I ordered 4 $5 meals. The Apple pies were forgotten, the fries were soggy, cold and undercooked and the burgers were so overcooked and cold it wa...

Wendy’s International / The Wendy's Company / Chili options

MadisonHart12 on Jun 9, 2017
I was dissapointed to find that your menu does not have many vegetarian/vegan options. In todays society there is a growing demand for more options including vegetarian and vegan and I think it would be beneficial for you and your customers if you came out with a vegetarian chili. If you...

Wendy’s International / The Wendy's Company / salad condiments

clarissa chestnut on Jun 8, 2017
Today I tried the new Strawberry Mango chicken salad. The salad was not as expected but it killed the hunger. One of the condiments to the salad are Honey Roasted sunflower seeds; i decided to save them for a snack later. I got to work and went to open the package and there was a strip of...

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