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Wendy’s International / The Wendy's Company Logo

Wendy’s International / The Wendy's Company Customer Care Service

Wendy’s International, LLC

1 Dave Thomas Blvd
United States - 43017

Customer Support Phone Numbers

+1 888 624 8140(Customer Care) 3 3
Work days:
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM

Wendy’s International / The Wendy's Company Complaints & Reviews

Wendy’s International / The Wendy's Company / Grill chicken

Mike/Amir on Mar 26, 2017
Well yesterday I went to Wendy's and placed a order for a grilled chicken sandwich(plain), after getting the sandwhich it had an awful taste like it wasn't fully cooked all the way.So i called the MOD and told him he offered me to come and get another sandwhich which i did later that...

Wendy’s International / The Wendy's Company / Poor service

Patti Ringle on Mar 24, 2017
I ordered a cod sandwich at drive-thru on Tuttle Crossing, Dublin, OH approx. 8:15-20PM today, 3/24/17. (Sandwich was very good, no problem there!) Young lady at window in returning $16.31 change to me, held the bills by the end and moved them downward toward me. As I started to reach up...

Wendy's / Service and product

Carlie White on Mar 24, 2017
I stopped at #3094 today for lunch, or so I thought! I waited a good 12 - 15 minutes for my cod sandwich and then it was cold. I would have left but I was in the drive through and couldn't get out of the line of cars! PS my receipt says 1:24pm so it wasn't at peak time. When I finally got...

Wendy’s International / The Wendy's Company / Management

Sandra Patel on Mar 23, 2017
I was in drive thou ordering my lunch when I drove up to the money part of the window I saw this young lady Karla is her name getting cuss at by a manager. ( She is blond hair short believe her name either was Danille or Da something. ) This is not how companies need to run their busine...

Wendy’s International / The Wendy's Company / Drive thru

Jessica428 on Mar 22, 2017
The are very unprofessional and messed up the complete order without even caring. The assistant manager was on the headset saying "man it's been back to ###ing back, people don't believe in cooking anymore obviously" she said all this with the window open after handing me...

Wendy’s International / The Wendy's Company / Wrong order... Again.

PasqualeC on Mar 22, 2017
Went to a local Wendy's for dinner (Wendy's # 00001809). Ordered two 4 for 4 meal deals. Both were for Junior bacon cheeseburger, fries, chicken nuggets, and a drink. Got two burgers, two drinks, three fries, and one chicken nugget. When I went to get a drink, the soda machine dispensed...

Wendys / Service, and product

Coogerjet on Mar 20, 2017
I went to Wendy's drive through at 8:00 Monday night. When I got there noticed all the employees were standing around talking to each other doing nothing cause no customers were there. Got to drive through speaker and there was a note saying they were all out of chicken nuggets. This wa...

Wendy’s International / The Wendy's Company / Service

Tyshiera Hendon on Mar 20, 2017
hello, My name is Tyshiera Hendon and I visited your 2928 woodridge dr Houston tx location on Saturday 3/18/17. ticket number 10035 My 2 sons went in to place a order because the drive thru was filled with about 10 cars and only about 4 customers inside. We arrived about 1:30 pm they went...

Wendy’s International / The Wendy's Company / Rude staff, treat the lazy ### employees great

Brandy lots on Mar 20, 2017
Wendy's in leitchfield ky is the worst place to work at. Travis only flirts with the little girls that work there. Deb is great but she follows Travis and what he say way to much. The lazy kids that work there always on their phone never working. The open manager is great and the...

Wendy’s International / The Wendy's Company / just bad as it could be...stor # 06600733 6 s. clark s. chicago

Jerry Pritikin on Mar 19, 2017
The downtown location is the nearest to were I live. For awhile they closed on the weekends. They are back open now. I just wanted a "juicy" Wendy burger like Dave used to pitch. It was not busy, so this expierence has no excuse. I ordererd the Double Dave Combo... with no salt on the...

Wendy’s International / The Wendy's Company / Poor customer service and dirty eating area

Mrs Leach on Mar 19, 2017
On 3/19/17 came into 6210 20th street, Vero Beach, FL. Host was Silas at 1:26pm. My husband ordered his food I let Silas know that all the tables were dirty. He said he knows and that they didn't get a chance to clean them. I said ok loud enough for him to hear me. He then said very rudely...

Wendy’s International / The Wendy's Company / Customer service

Tavis Brooks on Mar 18, 2017
So I was at this establishment 3/4/17 around 9 ish. I was ordering food in the drive thru. First I wasn't properly greeted but that was cool I understand sometime the cashier be busy with a customer at the window. But when answered the headset he already had an attitude. I ask for the meal...

Wendy’s International / The Wendy's Company / Frosty

Wonder girl on Mar 18, 2017
I went through drive thru and I had ordered a few frosties and they were spilling over the tops with lids on them. They were just messy and sticky. Got all iver my vehicle and everything. The lady that took my money and made the frosties was rude, she practically shoved the money in my...

Wendy’s International / The Wendy's Company / Food

Jeremy12345 on Mar 18, 2017
First off, screw whoever decided to take the spicy nuggets off the menu. Secondly the manager at the archdale location should be reprimanded for closing early Friday night March 16th 2017. I hate you 100% for taking the nuggets off the menu, but I was going to give you one more chance. But...

Wendy’s International / The Wendy's Company / Workers closed early, ignored our arrival

Rebeccaispissed on Mar 13, 2017
On 3/12/17 decided to brave the extreme cold to get late night craving for taco salad for myself and boyfriends chilli. Searched wen to determine the closing time for the closest Wendy's and confirmed store still serving and since only 1145 would remain open thru 2am. Store is located at...

Wendy’s International / The Wendy's Company / Drive thru

Isabella Castille on Mar 12, 2017
Hello, I was at the Wendy's in Lafayette, LA on Johnston Steet this evening at 12:45 am. I ordered 2 fish burgers, chicken sandwich, and baconator. Two of these were meals (large&medium). After paying for our order we were asked to pull forward to wait for our food. We waited for about 10...

Wendy’s International / The Wendy's Company / Incorrect order, food which wasn't fresh

Amy Van Dyke on Mar 11, 2017
I visited the Wendy's at the corner of Stroop and Wilmington in Kettering, Ohio. When I got home my single with cheese mistakenly did not have lettuce on it. Furthermore my fries were very old and I received the wrong drink. I have enjoyed Wendy's food my entire life and I have rarely had...

Wendy’s International / The Wendy's Company / Discontinuation of spicy nuggets

Spicy Nugget on Mar 11, 2017
Dear Wendy's, My husband and I are deeply saddened by the discontinuation of your delicious, mouth watering spicy chicken nuggets at the Perrysburg, Ohio location. While your regular nuggets are also quite delicious, they simply fall short of spicy greatness. That little kick that you...

Wendy’s International / The Wendy's Company / Home style chicken sandwich

Halle P on Mar 10, 2017
The bottom bun of my chicken sandwich has small brown spots all over it and I'm not sure what it is. I'm afraid to eat anymore of it so hopefully y'all can help me out. I ordered my food from a Wendy's in Fort Walton Beach FL 32548. My boyfriend ordered 2 burgers from here and his bun...

Wendy’s International / The Wendy's Company / Drive thru

NadineB on Mar 10, 2017
Yesterday around 11:45 p.m. I was in the Wendy's drive thru. Because nobody answered/there was no voice in this speaker thing I went to knock on the window. A lady opened and I said if I could order here then. I told her what I wanted and she mumbled something and then said that I can go...

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