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Wendy’s International / The Wendy's Company Logo

Wendy’s International / The Wendy's Company Customer Care Service

Wendy’s International, LLC

1 Dave Thomas Blvd
United States - 43017

Customer Support Phone Numbers

+1 888 624 8140(Customer Care) 28 24
Work days:
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM

Wendy’s International / The Wendy's Company Complaints & Reviews

Wendy’s International / The Wendy's Company / food/ service

123qi on Nov 19, 2017
I went to the ironton Wendy's at 12:20 i ordered a chocolate chip cookie and chili and a drink all of the workers were out side smoking and looked annoyed to even have to come in and take my order i ignored it and took my order one employee comes straight in from outside to the front w out...

Wendy’s International / The Wendy's Company / Customer Service received from a Shallowford Rd, Marietta, GA site.

De P on Nov 18, 2017
My husband attempted to purchase a late night dinner for our entire family. He attempted to walk in the door at 9:47pm, on a Friday night. The door was already locked. The staff member looked at him from inside, flipped him off, and said, "F#}% You!" We have lived here for over 25 year...

Wendy’s International / The Wendy's Company / Missing drink

Angrydad713 on Nov 18, 2017
I went through the drive through at Wendy's on Chili Ave, Chili, NY. Ordered a kids meal with chocolate milk, among other things. Was handed my drink and two bags and told I was 'all set' so I assumed the chocolate milk was in the bag, it wasn't. Called to have refund for missing drink, manager refused, why is this company allowed to steal from me?

Wendy’s International / The Wendy's Company / Both service and product

Fast food is a joke now on Nov 17, 2017
If I wait in another 20 30 min line and 20 mins at the order screen listening to people keep saying hang on I'm going to blast wendys on every socia media available, including the locAL news station, who love stuff like this . No tea, one thang u can make ur self and should never run out...

Wendy’s International / The Wendy's Company / Service

wayne4205 on Nov 17, 2017
General complaint against the Wendys store located in Hershey at the Tanger outlets. This store has been a favorite drive thru store for several years.. Within the past month service has eroded dramatically. Twenty minute waits are becoming common. Last evening, November 16, 2017 around 5PM...

Wendy’s International / The Wendy's Company / customer service

Amy Honeycutt on Nov 16, 2017
I waited in the drive thru line behind 5 cars & when I got to the window I was told they were closed. It was 11:57 am. The web states they close at 1 which could be wrong but they need to change it. Neither here nor there, there are 3 minutes left til actual coding unless the store serve...

Wendys / Customer Service

JudgeJudy on Nov 16, 2017
I would like to make a Complaint about customer service at Wendy's Located on Rawsonville Rd in Belleville MI. Going through Drive Through (10pm Wed, 11.15.17) I ordered a Spicy Chicken on a Regular Bun and the Crew Member SAM Stated she could not give me a regular bun without approval...

Wendy’s International / The Wendy's Company / product

Ayesha Cazares on Nov 15, 2017
I got 4 crispy chicken sandwiches and fries I told them no tomatoes as my kids don't like it . To go I always go to Wendy's we buy our food all the time there this time very disappointed the lettuce in my daughters burger had a black little bug inside . We tossed our food away that's very...

Wendy’s International / The Wendy's Company / worker at canon city, colorado location

Madison Rhode on Nov 15, 2017
Autumn Korn, a worker who knew my boyfriend and called him a "little [censor]" and said that he couldn't use the soda machine jokingly but It was very unprofessional and caused me and my boyfriend to be very upset with her. It was very unprofessional and I work in the food busine...

Wendy’s International / The Wendy's Company / managers & the location in belton sc

Sabrina Lowery on Nov 14, 2017
They buy cheese from ingles, they don't work with people other schedules, they always have the same person working on the grill and dressing the burgers at the same time, under staffed . They never have chili made, there first shift employees don't stock for night shift. They need all new...

Wendy’s International / The Wendy's Company / baconator fries

Awallace on Nov 14, 2017
I was craving some baconator fries or should I say my baby was craving some. I order a son of a baconator, baconator fries with extra bacon and a large coke with lite ice. When I opened my fries I had less than a half of piece of bacon and no melted cheese on my fries. My cheese on my...

Wendy’s International / The Wendy's Company / got my order wrong

Cynthia Guerrero on Nov 13, 2017
So I'm having these crazy craving and I ask my husband to go get me a number one medium with a fresh lemonade! He gets home and no fries and the quality of the meat horrible! So I called and the lady was very rude and was like we are close already and I told her my situation and she argued...

Wendy’s International / The Wendy's Company / poor service and quality

Rochesterman72 on Nov 12, 2017
I went to a wendys location in Rochester MN today at 8:20 pm and ordered the new chicken tenders couple baconators combos 4 frotys extra large fries for my kids to go besides i waited 23 minutes for my order to be fulfilled she almost forgot my tenders, the tenders were really cold and old...

Wendy’s International / The Wendy's Company / ordered a wendy's salad and paid for extra blue cheese and did not get it

Calliegirl505 on Nov 12, 2017
I am very angry. I just visited Wendy's located in Valparaiso Indiana (Wendy's, 2211 Morthland Dr, Valparaiso, IN 46383) And got a apple pecan chicken salad i asked for something extra (blue cheese) and paid extra for it. I complained that they didnt give it to me and felt ripped off. They...

Wendy’s International / The Wendy's Company / service at the front counter.

Spicy chicken lover on Nov 12, 2017
I want to start by saying, Wendy's is one of the only fast food joints that I eat at due to the quality. I went to Wendy's on Cleveland and Moorland in New Berlin, WI Sunday Nov 12th for lunch. I conveyed the fact that I had gotten mushy tomatoes the last couple times and asked if she...

Wendy’s International / The Wendy's Company / fries

KE417335 on Nov 11, 2017
I ordered fries. NOT A VALUE FRY. TGEY GAVE ME IT IN A BIG FRY CUP BUT THE QUANTITY OF A VALUE FRY. The other fries were well made. This to me is unacceptable and not good for business. They took advantage of my money. This is a waate of money and time. This is also not the first time...

Wendy’s International / The Wendy's Company / horrible customer service

Dennis Wilkons on Nov 11, 2017
I visit this wendy's on Friday November 10th through the (drive thru) at 3610 N Western, Chicago, IL. I've waited over 10mins! Just for my order to be incorrect. So I decided to come in. The young lady at the register seen I had a problem so she stopped what she was doing to assisted me I...

Wendy’s International / The Wendy's Company / caesar salad

marybo42 on Nov 10, 2017
Been eating Wendy's caesar salads for years but now they have changed. First of all they have added tomatoes...on caesar salad, really? Then the cheese is now in chunky chips and has no flavor. Twice I was not given any croutons and tonight when I asked for some the girl rolled her eye...

Wendy’s International / The Wendy's Company / mary the manager

None ya buisness on Nov 10, 2017
Wendys exit 7 Bristol va, Mary baker, I'm an employee & she literally took me off schedule for two weeks and said i did NOT bother to contact her, which is a lie. She wrote me up twice saying I didn't have a doctors note which is a lie because I do. I had told her I had personal problem...

Wendy’s International / The Wendy's Company / drive through lunch

Johnog on Nov 9, 2017
Today I decided to treat my employees to lunch at Wendy's Rymal Rd. And upper Ottawa St. In Hamilton Ontario I ordered 3 double cheeseburger combos large size with cokes and one triple cheeseburger combos with Coke. After bringing the order to work. I discovered it was an entirely...

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