Wayfair review: pan stand

I recently purchased a pan stand from your company and has since been returned. It came damaged with brackets broke, although I stated this on the return, I was amazed that I was deducted the cost of returning this item to you when it was damaged in the first place. I was recommended to use Wayfair through my son and daughter. You did refund the item minus the cost of the return postage especially when it came damaged.

I await your reply.

Kind Regards

Simon Dunn