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Bensons for Beds Complaints & Reviews

Bensons for Beds — mattress

I had purchased a mattress from this company 1 year ago.. With a 10 year guarantee ...When purchasing the mattress we...

Furniture  · Dec 03, 2019

Bensons for Beds — 120cm p/t 2 drawer set

We purchased a bed from you .. Invoice No C1495325. A man called Mike telephoned us today to advise our bed had been taken...

Furniture  · Nov 15, 2019

Bensons for Beds — igel mattress (double)

After sleeping on our £2, 000 igel mattress for just over a month my partner & I begun to roll to each other. There...

Furniture  · Nov 03, 2019

Bensons for Beds — broken bed

Bensons for BedsI purchased a double bed for my son, we have had the bed for over a year. The bed side came apart one evening so the...

Furniture  · Oct 01, 2019

Bensons for Beds — customer service/ recycling

Dear Sir I I purchased a bed and mattress from the store in Perthshire almost 3 weeks ago. At the point of sale, nothing...

Furniture  · Jul 22, 2019

Bensons for Beds — lorenzo bedroom furniture

ORDER NUMBER A5466617 With reference with the above invoice, I write to complain about the stress and financial lost you...

Furniture  · May 21, 2019

Bensons for Beds — super king legend multimedia bed

Bensons for BedsWe purchased the superking legend multimedia bed with igel mattress and 2 pillows in September 2018. First just the...

Furniture  · May 03, 2019

Bensons for Beds — deposit for a devan bed

On the 23 of April I placed a 100.00 deposit on a devan bed. At the time of purchase I was not informed by the store...

Furniture  · Apr 30, 2019

Bensons for Beds — delivery

Order number C4823335 Mr George Newton, Merrymaids, Cripple Street, Loose, Maidstone ME15 6BA. I am the authorised...

Furniture  · Jan 28, 2019

Bensons for Beds — igel mattress

a nightmare with Benson for Beds from the Start. I went into the showroom and tested out an iGel mattress and was so...

Mattresses  · Jan 12, 2019

Bensons for Beds — bed delivery late and incomplete

Worst consumer experience I've ever had. 1. Couldn't complete the whole order by the date they set 2. When the did make...

Retail Stores  · Dec 19, 2018

Bensons for Beds — delivery and subsequent refund

Bought a bedroom set for my son in October, it eventually arrived mid November. Most of the parts were damaged upon...

Chichester Furniture  · Dec 19, 2018

Bensons for Beds — purchase of bed

Appalling customer service... The experience in the shop was fine. Staff was helpful. But... The bed delivery had been...

Accrington Furniture  · Dec 12, 2018

Bensons for Beds — expensive mattress started sinking after six months

It took me months to find the right mattress then six months after paying for this expensive mattress it started to sink...

Mattresses  · Nov 26, 2018

Bensons for Beds — mattress

So I pay £900 for a mattress that is not fit for purpose. It feels like your falling out of it as it slopes down either side...

Mattresses  · Nov 20, 2018

Bensons for Beds — 135cm matt memory active 6000 sensaform mattress

Bensons for BedsORDER NUMBER: A4439631 I phoned customer service yesterday 27/10/18 and spoke to someone about my complaint of the...

Mattresses  · Oct 28, 2018

Bensons for Beds — delivery

Order number B5086046 Customer Reference JOR4574205 I was told to order my bedroom furniture 4 weeks before I required it. I...

Oldham Furniture  · Oct 08, 2018

Bensons for Beds — mattress

I brought a bed and matress from you 40 days ago that's were my problems started. I brought the matress with a promise that...

Mattresses  · Sep 30, 2018

Bensons for Beds — rubbish delivery

Order Number :Y4831436 Order Number : Y4831436 I placed an order 2 weeks ago and received a call from the driver yesterday...

Furniture  · Sep 19, 2018

Bensons for Beds — snooze mattress

Bought a new mattress from Bensons for beds sept 24th 2017 it was delivered October 10th 2017. We had initially thought...

Mattresses  · Aug 08, 2018

Bensons for Beds — new bed

Very nice in store service, but after that the nightmare begins. After receiving several text reminders that my delivery...

Furniture  · Jul 25, 2018

Bensons for Beds — mattress

Bensons for BedsMattresse delivered on Saturday 12th May, unpacked it on 13th, notice a hole, which looks like a cigarette burn near one...

1 comments Home & Garden  · May 17, 2018

Bensons for Beds — bed and mattress

We ordered a bed and mattress for over £900 and was told delivery would be in 3 weeks, delivery on 3rd april 2018. My husband...

Mattresses  · Apr 05, 2018

Bensons for Beds — change of price over the easter weekend

I purchased a bed from the Burnley branch on the 22 March on the understanding that it was at the best price and would...

NELSON Mattresses  · Mar 31, 2018

Bensons for Beds — mattress

Disgraceful and unacceptable service. Store manager assured me that the mattress I bought would be suitable due to the...

Mattresses  · Mar 24, 2018

Bensons for Beds — unreliable company

I am very dissatisfied. They delayed the delivery three times for different reasons. I have no idea why they thought they...

Furniture  · Dec 13, 2017

Bensons for Beds — benson's for beds guarantee

We purchased a bed and mattress from Benson for Beds back in September 2015 and was delivered in October 2015. In August...

Edinburgh Mattresses  · Jul 05, 2017

Benson For Beds — delivery

I had a delivery scheduled on Wednesday at 24 linford drive, basildon, essex, ss14 1rz, got told my bed is missing the...

Furniture  · Feb 03, 2017

Bensons for Beds — under storage bed

Bought a £500 under storage bed with out mattress in Oct 2014. Last week a bolt snap off which holds one of the hydrolic...

Furniture  · Apr 29, 2016

Bensons for Beds — product & customer services

I ordered my new bed & headboard on the 25/08/15. When the £2000+ bed was delivered the mattress was sub-standard and not...

Mattresses  · Feb 15, 2016

Bensons for Beds — the delivery of bedroom furniture by consort furniture

I purchased a bedroom suite (3 door narrow chest white, 3 x 2 drawer white and 2 door wardrobe white). My complaint i...

1 comments Contractors  · Feb 05, 2016

Benson Beds — service

Mid October 2015 ordered and paid for a mattress by phone. Never received copy of invoice that was supposedly sent by...

Mattresses  · Oct 29, 2015

Bensons for Beds — new bed - order no. a5383117

I have never ever had such bad service. Our bed was ordered and paid for in September. We were advised not to get rid of...

Accrington Furniture  · Oct 07, 2015

Benson For Beds — faulty mattress

I bought a mattress from benson for beds last September recently my husband and I have experienced bad back pain my...

2 comments Mattresses  · Apr 22, 2015

Bensons for Beds — sydney bed & divan

I find it astonishing that Bensons are allowed to get away with such horrific customer services and use FIRA as a way of...

Stafford Retail Stores  · Oct 17, 2013

Bensons for Beds — deep ruts mattress after 1 year

Bensons for BedsI am appalled by Bensons for Beds recent decision that the huge dips in our mattress is due to ‘normal wear and...

1 comments Mattresses  · Apr 20, 2013

Bensons for Beds — faulty bed

We have a problem with the bed we purchased from Bensons and it is still on going so i will not say to much. But we went...

Furniture  · Mar 17, 2013

benson for beds/ sleep to live 700 — w shaped mattress

were do I start with sleep to live 700... we bought the mattress 2010 and spent £1800 thinking we where buying a...

Bensons for Beds — faulty matress

We purchased a kingsize divan bed from Bensons for beds in December 2010, we waited 4 weeks for delivery, when it...

Bensons for Beds — pocket spring mattress

18 months ago I purchased a £300 pocket sprung mattress and a £700 bed/frame Benson For Beds. Over the last...