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Argos Customer Service

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Complaints89
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Argos Ltd

33 Holborn
London
England, Buckinghamshire
United Kingdom - EC1N2HT

Customer Support Phone Numbers

+44 845 640 3030(Store Queries) 1 0
+44 845 640 2020(Home Delivery Queries) 1 0
Mon7:00 AM - 10:00 PM
Tue7:00 AM - 10:00 PM
Wed7:00 AM - 10:00 PM
Thu7:00 AM - 10:00 PM
Fri7:00 AM - 10:00 PM
Sat7:00 AM - 10:00 PM
Sun7:00 AM - 10:00 PM
Plus

Argos Complaints & Reviews

Argos / customer service

Wi
Oct 07, 2019

Ian from Argos delivery does not give any information out to who sign for the item so you don't even know who gets it safely I find Argos and information you get and from the delivery drivers are [censored]ing disgraceful and customer who buys the item had a right to know !!! You have no...

Argos / driver of argo lorry kx55wxd

La
Aug 14, 2019

On Sunday, early evening, 11th August 2019 I was driving on the M25 from the A1 towards the A127. Whilst coming up to the A10 turn off an Argos lorry went into the A10 Lane, undertook some traffic then went back into the M25 lane. The driver did this twice and then stayed in the A10 lane...

Argos / delivery driver

Zo
Oct 02, 2018

On arriving home an Argus lorry was parked directly outside our home, we asked the driver to move forward as we wanted to park outside the house due to one of us being disabled and not able to walk far, the driver did move forward but got out of the cab asking my partner to move back I...

Argos / hi sense 50 inch tv

Le
Jan 04, 2018

I bought a Hi Sense TV about 6 months ago and a few weeks before Christmas it malfunctioned. After going on line and spending hours being transferred from one Chat line person to another I was finally told that I would have to go to the manufacturer to get them to try to fix the TV. This I...

Argos / it is a lose, lose situation with argos

Jul 15, 2017

ArgosThis is what Argus should have told me before I bought my Lenovo YOGA Tab from their Wimbledon store. Dear potential customer, Kindly note that if you buy a Lenovo YOGA Tab or … (list all the other products that this ridiculous rule applies to) make sure that, during the guarantee period of...

Argos / Do not on any account buy an iphone from argos, until you have read this message

Ar
Apr 04, 2017

ARGOS own parent company Sainsbury's mobile policy is and I quote "You can return your mobile within 14 days as sold for any reason for a no quibble refund or exchange" Apple Store has a similar no quibble policy. I asked ARGOS to redress this issue by allowing me to exchange my iPhone...

Argos UK / Complaint

Mar 20, 2017

I paid 153pounds on my argos gift card for a phone called moto g4 from the argos uk website on the 1st march it was cancelled at 9pm that night no one knows why either why it was cancelled 19days later i'm still fighting to get my refund back still not got yet argos are bunch of...

Argos / Phone screen cracked cannot get it replaced anywhere.

El
Jan 21, 2017

ArgosHi, I purchased a phone on the 16th September 2016 at your argos store 24, Queens Arcade, Queen Street, cardiff, CF10 2BY. Sim free Bush Spira D3 5.5 . Model number AC55DIP. The phone is cracked four months after purchasing it and I cannot get the glass replaced anywhere I have been to...

Argos / Camera and their general customer service

Vi
Jan 16, 2017

I bought a camera from Argos which almost immediately had issues. My written communications were ignored for months - it's very hard to get in touch online - and when Argos did finally reply to an e address I had to work hard to find, I had short robotic unsatisfactory replies which had...

Argos / 32 inch hitachi smart tv tv/dvd

Mi
Nov 25, 2016

Towhom It may concern I ordered a TV online on the 14th of november I paid for it and said I cud collect in 3 days which was 17th so I went to the store in south Ruislip on the 17 th and was told it wasn't in store yet and I wud get an email to collect between the 17th and the 24th so I...

Argos UK / All of it

Sa
Nov 23, 2016

Lies lies lies! You lie about having stock you lie about delivery times you lie about refunding customers you lie about having a 30 day money back guarentee you lie about price match its all lies. You are loosing many customers rapidly. Hopefully you will go out of business very soon. P. S i...

Argos / 10 inch bush tablet

Ma
Apr 25, 2016

I bought a bush tablet in November 2014 after a few days the screen cracked and returned it, it was swapped with no issues, however, since then I've had nothing but issues, from it not turning on to it crashing and other issues. By about August 2015 I'd had enough and took it to one of...

Argos / Delivery driver's attempt to ram my car twice today

Mr
Dec 08, 2015

ArgosThis afternoon around 2.00pm at the Bagington Island, Coventry one of your vehicles driven by one of your drivers 9with a passenger) attempted to ram my car twice in traffic. He was in the inside right lane of the island and I was in the middle lane attempting to go straight ahead onto the...

Argos Limited / Unethical irresponsible behaviour

Br
Nov 26, 2015

My home telephone number has been on the internet as Argos complaints department for the last month at least. Irate customers have been ringing my number from Scotland, Wales, Cornwall, Kent and at least 16 other places. They are all apologetic, some having tried for three weeks to get in...

Argos / Home Delivery Customer Service

Va
Nov 21, 2015

Dear Argos, I have ordered an item online for same day delivery on the 21st November 2015, in the evening as I needed it for the next day in the morning. I received a confirmation email (order reference: [protected]) stating the delivery will be between 7pm to 10pm. However, at 10pm I...

ARGOS Blackpool UK / Argos Staff could not find items I wanted to buy

Ja
Sep 28, 2015

I recently went into Argos Blackpool UK, with cash to purchase to items from the Jewellery Department, a gents 9ct gold ring and also a 9 ct gold initial pendant. Both items were coming up on the computer as in stock, but the sales assistant could not find them. She told me to please leave...

Argos Limited / The website

Re
Sep 19, 2015

The Website for Argos is absolutely hopeless. I have spent the last 4 hours trying to order something from them online to pick up in store. It is a NIGHTMARE! You apparently have to wait 2 hours for your verification code which is not great if you want to pick it up immediately. I am thoroughly disappointed

Argos / Unfair returns policy

Ju
Aug 08, 2015

Do not buy a watch from Argos Please be wary of buying a watch from Argos. They provide nowhere near the level of service a jeweller would. My wife bought a Rotary ladies watch for €139.99 from the Dundrum, Ireland branch of Argos yesterday, 7th August 2015. She liked everything about...

Argos / mattress faulty in under a year

Ge
Jun 24, 2015

I placed an order with Argos on 18/3/2014 .The order was for £297.42 including a dalton 4ft6 bed frame and a mattress. M y complaint is with the mattress on this order . The mattress proved faulty before the year was out. I used the Live Chat on the Argos website and spoke to a...

Argos / never any available stock

Vi
Feb 07, 2015

Had a bunk bed on sale for£69-99 but each time I went to order online it would say not available for delivery in my area. For a week I tried and it remained the same. I called customer services who told me that stock had run out in the warehouse in my area and new stock would be...

Argos / Cot Set

We
Nov 03, 2014

Recently attempted to purchase a 5 piece cot set from Argos. Never again. The cost set arrived without any instructions or tools to assemble the cot. I then phoned Argos who sent me 1 Alan key and 2 screws!! I phoned again and was then told they would send a new cot set. The cot set would...

Argos / Incompetent repair service with a Refund Policy to match

Pl
Sep 26, 2014

Three months before the 1-year warranty expiry my portable computer stopped charging. Local Argos store sent away for repair, noting on the sheet that there was no physical damage. Having not heard from Argos after over a fortnight I called the store, was told that the device was back in and...

Argos / Proaction Washing Machine / Fault

Lc
May 21, 2014

I bought a proaction washing machine over a year ago an have never had any problems it was a great little washer. But the other day as it was on its last spin there was this great big noise coming from it as it stopped I really didn't think much of it till I went t put another load in...

Argos / Bad customer service

Et
Sep 18, 2013

I recently purchased the Argos Value Range fridge freezer and wanted to buy the door seal spare part. The appliance is no longer under its warranty and so I wanted to just purchase the door seal spare part from Argos. I thought this would be a simple task but it turned out to be a...

Argos / Service call out

Cl
May 08, 2013

On 1st February 2013 I brought a Bush BFFF55173W from Argos in Ashington. I paid cash and a premium for express delivery. The fridge/freezer cost £289.98. t was delivered and installed by the Argos delivery man on 4th February. On Sunday 5th May I noticed the f/f had stopped working...

Argos / Pheonix 6ft pool table

Ha

I purchase a pool table from Argos for my autistic son for Christmas at the end of October and a bike for my daughter. On opening the bike i found that it only had one wheel, i telephone customer service and was basically told it was my fault for not checking the item on deliver, i explained that...

Argos / non delivery to me

Ga

On tuesday ordered an electric scooter online from Argos for my grandsons xmas, was was told it would be delivered on wednesday, this morning i emailed them and told them i had not received my parcel only to be told it was delivered and signed by me on Wednesday night at 21.44 when...

Argos furniture delivery / Delayed deliveries

Kj

I placed an order via telephone for 2 pieces of bedroom furniture - a chest of drawers and a desk. I paid the order in full over the telephone and was given 2 dates for delivery as 1 item was taking longer than the other to be delivered. In order to save taking 2 days off work - upaid i...

Argos Market Research / They are very slick and must be stopped

Ki

Received letter and a check for $1992 to do research as a secret shopper. I had responded to an internet ad some time ago to be a secret shopper, so I didn't think anything of it when an assignment came in the mail. I deposited the check which cleared my bank the next day (Saturday). I...

Argos / Kentucky Kitchen Table / Poor goods & service

Ca

I ordered a Kentucky style kitchen table with chairs, the delivery time was to be 4-6 weeks, the order was placed in September as we would require it for Xmas. By the beginning of December it still had not been delivered so after making threatening phone calls it was delivered on the 17th...

Argos- Haus HW50-1010W Washing Machine / service is appauling and goods still faulty

Ra

The washing machine was purchased and plumbed in by argos, however in December 2011 the washing machine started leaking from underneath. It is not a small leak it is flooding my floor and ruining my towels mopping up the water coming out of the washing machine. We duly contacted argos who...

Argos / Roger Black Treadmill Spares

Mr

I would recommend not buying a Roger Black Gold Treadmill from Argos. They seem to struggle getting parts for them when they break down and then never call you back when they say they are supposed to. They don't even stock spare parts for the old version of the Roger Black Gold...

Argos.co.uk / Damaged item and customer service very slow and unhelpful

Et

Dreadful company, waited 3 weeks for delivery, damaged item and customer service very slow and unhelpful.

Argos / never got sale products in stock

Ka

it seems like argos does a lot of false advertising on there sale products, whenever the product u r after and u see it on promotion when u actually go to the store to get it they dont have it in stock and they dont get it in stock until the promo has come of!! what is the point of having...

Argos / Refund (lack of)

Ch

I bought a Flymo lawnmower, then on opening the box decided it was too small for my garden, so returned to the store for a refund. They examined it and told me it had been used and there was no refund. I told them It wasn't me had used it. May as well have talked to the wall. The...

Argos / Faulty goods

An

I bought an Acer Aspire One Notebook on 8th December 2010, at the time of purchase i was informed that it was exempt from the 30 day guarantee, but that if a fault developed I could either, have a replacement or a refund, which I thought was fine. It has since developed several faults, on...

Argos / Leather Sofa

Mr

Hi brought a leather sofa and the seating area is peeling away (colour) Argos will not repair or replace my sofa and was still under waranty when I made the complaint to argos direct.

Argos / non delivery from argos after 54 days

Je

my husband ordered a sofa from argos online, they said it would be delivered by the 8th of oct, which is 35 days from when we paid in full for it, on the 5th, 3 days before delivery date they phoned to say they have not any in stock and that they will have it to me by the 27th, which is 54...

Argos / TRADE IN GAMES

Ta

I went to the retail park on london road on [protected]. I gave them (management) 5 games, he looked at all of them and said that they all had finger prints on them and that was a bad thing. Funny how they all work and a few seconds it took me to clean them when i got home made them look...

Argos / tassimo coffee maker

Cr

I returned a broken Tassimo coffee maker for replacement under a 3 year insurance cover. The service given by the staff was ok, except that the person had to check with her supervisor whether I would have to pay the difference between the old and new price. The price for the Tassimo ha...