Houzz

This will be my second order from Houzz, and I've been happy so far. Even though the first item had issues, I'm glad to say that it was replaced after submitting photographs to show the problems. Everything was handled efficiently, and I was eager to shop again and use a promo code that was expiring in a few more days. I finally decided on a corner bookcase for my new apartment, an object I've seen at a very few stores and at such a decent price. With Afterpay helping me make purchases and split things into 4 interest-free payments, I couldn't be happier. I'll likely check out Houzz again in the future.

Pyramid Granite was an extremely professional company from start to finish. Pyramid is stone fabricator company. I was able to visit the warehouse and determined how I would like my slab cut for my kitchen counters. I asked if they could come on a specific day and time. They were extremely accommodating. Calling to say they were on there as requested a crew arrived and worked quickly. The job site was kept protected and clean. They took old sink and granite with them. The bonus is that you have an option to include a plumber to unhook sink and disposal and rebook when counter installation are completed. An A + job

I was so excited that an email came to me titled " The wait is over" forgotten really about the inquiry a few months back, and loving the" The tree of life" stained glass panel, Mty husband and I enjoy Frank Llyod Wright and knowing exactly where I would display in our new home this design known for representing "a bright future and live in harmony with the rest of the world." Is so important now as our world is going through so many challenges.
Having a new home built and retiring
Is an exciting new chapter in our life. The tree of life will be will be a design to reflect upon.
Thank you for sending the email. I can't wait to receive it.

Quite frankly I am shocked to learn that Houzz, a national web retailer is intentionally involved in dishonest and deceptive advertising. I performed a Google search today at 2:50 pm through my private browser “DuckDuckGo” for an item defined as: Hudson Valley Claremont 1 Light Wall Sconce Polished Nickel 7721-PN-WS. I was delivered various pricing results for my search criteria from numerous retailers including Houzz. Houzz advertised the lowest price at $248.00 (see attached screenshot). My attempts to purchase the advertised item at that price were NOT honored at their website, thus prompting me to telephone their call center for resolution. After conversations and email exchanges I am now informed that Houzz will NOT honor their advertised price. And when I now again look for the advertisement, it is now mysteriously missing.

In their return email they state, that I had stored cached data for this item, however, this is an intentionally false statement and conclusion as my search is dated today at 2:50 and there had been NO prior visits to Houzz or other websites earlier than this date for the defined lamp listed above.

I now am convinced that Houzz is engaging in intentional, deceptive, and blatantly false advertising practices to lure unsuspecting shoppers to its webpages. Note: that my call to their service center WAS NOT prompted by notice that the items I attempted to purchase were no longer available. It was prompted by the fact that when I went to PAY for (2) fixtures the price was $140 HIGHER than advertised. A typical and casual shopper may not have noticed the switch. But I did. This practice is illegal and I intend to report their deceptive conduct to the FTC’s Bureau of Consumer Protection and to the South Carolina Attorney General.

11/1/23 Ordered some beige bowls for our bathroom. Called to make sure they were in stock and put order in as they were in stock. When they arrived they were not the bowls ordered (white and grey). Been waiting 2 weeks for my refund and to have the incorrect items sent back. I am out almost 2k and still waiting...so ridiculous and would never order from here again and I warn anyone else to not bother with this company. No one should be told a refund is being processed and 8 days later still nothing.

After putting the old world master chest medium cherry in my cart, I decided to call Houzz first since this would be my first order with your company. After calling the 800 number the sales lady told me yes what I was looking at in the picture was included (6 drawers) and she asked me to hold on. Held on as long as I could and I had to hang up. She did call me back from [protected] and said no what was in the picture was not all included. And she said they were changing the website as we spoke. I expected to get the price and item at the price that was described on Houzz web page and she said no I had to pay the higher price. It was your company that made the mistake and it just happen to be me to call about the chest and I should be a victim of your mistake and false advertising. Bernice Holeman [protected] Email [protected]@yahoo.com

Houzz for any business looking to grow and expand.

I gotta say, I was pretty excited when I first heard about Houzz. I mean, who wouldn't want a platform where you can show off all your construction work and get more leads, right? So when this pushy salesman started calling me up every week, I was like, "okay, okay, I'll sign up already!"

But let me tell you, folks, I was sorely disappointed. The lead services they promised me were nothing like what I actually got. It's basically just a place to post pictures of your work and hope someone sees it. And the worst part? The monthly premium is way higher than what their competitors charge, and they don't even offer anything extra to justify the cost.

But the real kicker? Once I signed up, I couldn't even get a phone call or email back from their customer service team. I mean, come on, guys. If you're gonna charge me an arm and a leg, at least have the decency to respond to my messages.

So yeah, I'm not gonna sugarcoat it. Houzz is a total ripoff. If you're looking for a platform to help grow your construction business, look elsewhere. Trust me, you'll thank me later.

I can't even believe how Houzz is still in business. I bought a coffee table that was supposed to be made of faux marble for $900, but it never arrived. I tried calling them for 10 days straight, but they kept dodging my calls. Finally, after two weeks of waiting, they told me that my table was lost and out of stock. What a joke! I demanded that they either find my table and send it to me right away or refund my money immediately. This is such a ridiculous scam and a complete waste of my time and money. I will never order from this company again!

I do most of my shopping online, especially with all the craziness going on in the world right now. So, when it came time to start my Christmas shopping, I knew I had to get a head start. I stumbled upon Houzz and thought I'd give them a try. Boy, was that a mistake!

I ordered a few gifts for my family members and was excited for them to arrive. However, when they did, I quickly realized that they were not what I had ordered. I tried to contact customer service to see if I could exchange them, but it was like pulling teeth. They were not helpful at all and seemed annoyed that I was even bothering them.

To make matters worse, when I asked about their return policy, I was shocked to find out that they don't offer any kind of return or exchange for gifts. I mean, come on! It's the holiday season, and people are bound to make mistakes or receive duplicates. It's just common sense to have a policy in place to accommodate those situations.

Overall, I was extremely disappointed with my experience with Houzz. In today's market, there are so many other options out there that offer better pricing and delivery, not to mention better customer service. I would not recommend this company to anyone and will definitely be taking my business elsewhere in the future.

I recently had an experience with Houzz that left me feeling quite frustrated. I placed an order for a product and was excited to receive it, but unfortunately, it was delayed multiple times. Eventually, the order was cancelled altogether. I was disappointed, but I understand that sometimes things happen that are out of our control.

After many phone calls to customer service, they apologized and offered me a coupon to use towards my next purchase. I decided to give them another chance and used the coupon to order a different product. Unfortunately, the same thing happened again - the product was delayed and eventually cancelled.

While Houzz may have lower prices than other retailers, their inability to track and deliver products on time is a major issue. It's frustrating to wait for a product that may never arrive. I feel like I wasted a lot of time waiting for products that were ultimately cancelled.

Overall, my experience with Houzz has been a continuous source of frustration across multiple orders. I hope that they can improve their delivery and tracking systems in the future so that customers can have a better experience.

Houzz is a website that sells home decor and furniture. I recently purchased a sconce from them, but unfortunately, the description was incorrect. The sconce was supposed to have only one bulb, but it actually had multiple tiny bulbs. Additionally, the housing for the interior lights was not good quality. I was disappointed that I did not receive a substantial refund for this product.

To make matters worse, the defects were not apparent until after I had already installed the sconce. When I contacted Houzz's customer service, I found them to be lacking. They were almost harassing in their responses, and they did not offer any solutions other than to return the product. I was very disappointed with their customer service.

Overall, I would not recommend purchasing anything from Houzz. The quality of their products is bad and they are cheaply made. It is clear that they do not stand behind their products, and their customer service is very disappointing.

Houzz is a website that claims to help companies get more leads and grow their business. However, I have found that their subscription model only works for the companies that have been on Houzz for a long time. They will take your money and continue to tell you leads will come if you get more reviews and add projects but they will always favor the older accounts over the newer ones. The salespeople don't give you the full picture, they lock you into long-term agreements and are happy taking your money for nothing in return.

I have consistently followed the recommendations and best practices that Houzz suggests, but I have nothing to show for it. It seems like my marketing dollars are better spent anywhere else. I have been very disappointed with the results I have received from Houzz.

I would not recommend using Houzz for your business. It is a waste of money and time. There are better ways to market your business and get more leads. Stay away from Houzz and find a better solution for your marketing needs.

So, I was really excited to order a walnut bed from Houzz for $2400. 00. I waited all day for it to arrive, but it never did. I was so disappointed. Then, five days later, I got a call saying that the delivery had been canceled in error. I was so frustrated! But, to make matters worse, they left the bed in my driveway. It had obviously been left out on a loading dock in the rain. That's why the delivery person wouldn't deliver it, knowing no one in their right mind would accept such a package. The boxes were soaked and falling apart, held together with duct tape. It was a mess!

I contacted Houzz to see if they could help me out. But, they told me that they wouldn't take the furniture back unless I could document the damage. Can you believe that? They want me to put wet furniture together to see if it is damaged. It's unbelievable! I don't even know where to start with this mess.

Overall, I'm really disappointed with my experience with Houzz. I was so excited to get my new bed, but it turned out to be a complete disaster. I wouldn't recommend ordering from them if you want to avoid this kind of headache.

My experience with Houzz has been a bit of a mixed bag. On one hand, I found it easy to order my deck chairs and table, and they arrived promptly and in good condition. However, I am still waiting on a sectional sofa that I ordered, and I have had some issues with getting information about it. When I first ordered the sofa, I saw that it was on sale, but when I went to finalize the order, the price had apparently changed. I was disappointed by this, as I had already budgeted for the lower price.

Since then, I have been trying to track my sofa order, but I have found the process to be quite vague and confusing. I received a shipping notification, but I still don't have a clear idea of when the sofa will actually arrive. I also thought that I had ordered white glove service, but I don't see any mention of it on my order. This is frustrating, as I was hoping to have the sofa set up and ready to use as soon as it arrived.

Overall, I have mixed feelings about my experience with Houzz. While I appreciate the convenience of being able to order furniture online, I have found the process to be a bit frustrating at times. I would like to see more transparency around pricing and shipping, as well as clearer information about the services that are included with each order. Despite these issues, I am still hopeful that my sofa will arrive soon and that I will be able to enjoy it for years to come.

Yo, listen up! I gotta tell you about my experience with Houzz. I was lookin' to spruce up my bathrooms, so I ordered two vanities from them. But when they arrived, they were all messed up! The finish was terrible and there were pores all over the place. I was so disappointed.

So I hit up Houzz, thinkin' they would help me out. But all they did was act like a middleman between me and the manufacturer. And get this - the manufacturer wanted me to repackage the vanities in the same way they arrived for shipping all the way across the country! Ain't nobody got time for that!

It took me a whole month of back and forth just to get to that point. And then, get this - they only offered me a third of what I paid and a repair kit! Like, what am I supposed to do with that? They even suggested I sell the vanities to try and get more money back. Like, seriously?

I'm never orderin' from Houzz again, that's for sure. So if you're thinkin' about buyin' from them, beware!

I'm not too happy with Houzz, to be honest. I ordered a console/credenza from them and it was over a week late. I tried to get in touch with them twice online, but they didn't respond. When it finally arrived on June 10, it was badly damaged. It looked like it had been dropped or something. I was really disappointed.

So, I filed a request for help with returning the console and getting a refund. I got an automated email saying that someone would get back to me in 4-5 days. But it's been 10 days now and I still haven't heard anything. I even tried calling them twice, but the first time I was on hold for 18 minutes and the second time I was on hold for 33 minutes. And then the call just went dead! I was so frustrated.

In the end, I had to reverse the charges on my credit card. I just couldn't deal with Houzz anymore. I don't think I'll ever order from them again. It's a shame because I really liked the console I ordered, but the customer service was just terrible.

I signed up for a one year contract and then they automatically renewed and started billing me. When I called to cancel they took 3 days to get back to me and they said I have to pay for another year. Very deceitful practices. The rep I spoke with was obviously used to the customers being surprised by this deceptive business practice. They knowingly sign you up for auto renewal but when I signed up for the service, I was led to belive it was for one year only. I will not do nusiness with such a decitful company again. Buyer Beware.

Beginning of March 2022 , I spoke with an eastern accent account success manager of convincing me phurchase their leads from houzz. After a full year of services these leads either no answers any message or phone calls or the cheapskate that wasted my time and energy for nothing .

Before I signed the agreement of one year , the manager told me I can cancel after a year but without any calls or update they are automatically renewing my advertising fee without inform me .

Now I still being charge $198 per month and don’t know what to deal with this big scam company . I wish I have never used them .

Besides all of that , this manager guy lied so much , he promised will give me the website after the subscription has been cancel now he denied it said he would take all the design and domain because their team did it .

I really wish someone will taking care of their dishonesty business practices. Robbing small business owners hard earn money.

I signed up for Houzz pro in November/December 2021 for my business, I told the rep at the time I didn't want the sub to renew as I would want to consider IF I wanted to continue. A year later and the subscription has been renewed despite me verbally telling my client success manager I did not want the subscription renewed, I have attempted to cancel the subscription by both emailing my manager and the email address buried in the terms and conditions (16/2/23). I am still receiving billing notices from houzz, I've have had to resort to cancelling the card which was being billed but am now being threatened with the collection department.

I have made numerous requests of my success manager (the only contact I actually have for the company): I have had no written confirmation of the cancellation which I've requested. I have ascertained they there isn't a call recording, but that she takes detailed notes, I've requested copies and heard nothing back.

Signed up with Houzz Pro specifically as a lead generation service. During the entire pitch, it’s almost all we spoke about. How great the leads were and how many other contractors in our area were getting. Nothing has come of this service in the way of lead generation, with the exception of things we don’t do or leads that won’t answer phone calls. Also, the staff insist that Houzz Pro is not a lead generation service, despite having heavily saturated marketing and sales pitch that indicates they are. You cannot cancel after you’ve been duped either. They are blatantly robbing my small business to the tune of almost $500 a month with nothing to show for it. It is simply criminal that you are able to blatantly lie to get my money and completely prevent me from pulling out of the false agreement.