Walmart

The Walmart cutomer service over the phone was terrible. It was the worst experience I ever had related to customer service.

Walmart price adjustment policy is very unclear and misleading. I believe that it is false advertising. On their website they said:
Within 30 days (with receipt), if a customer has purchased an item from any Walmart store that is now offered at a lower Walmart price, the store will refund the difference of the price for the customer. Important: the refund excludes items that are on Clearance.

I placed the order on Oct 28, 2020. I realized the price of the product went down on Nov 27, 2020. I called them but the line was so busy, so finally I was able to connected them via Chat on Nov 29, 2020. The rep checked my order number and checked the product current price that time. But the rep realized that the product link was gone. I told the rep I had a screen shot of the product on Nov 27, 2020. The rep told me that is good enough. So, the rep told me to email the screen shot and detail explanation, and provide me an email address that you can't find on their website.

I sent email right after the chat. I received the automatic response saying that they'll response within 3-4 days. They didn't contact me until today (Dec 16, 2020).

I decided to call them. I talked the rep about the price adjustment over the phone. She put me on hold to check the email that I sent them. Then she disappeared and suddenly the line changed to survey, so I called them again. The other rep named Shashank doesn't understand or have any knowledge about the price adjustment policy. He kept put me on hold and advised me same thing that he can't find link of the product, so he can't issue the price adjustment.

Therefore, I insisted to talk to his supervisor. After more than 30 mins pause, I finally talked to the supervisor named Ian Richter. He put me on hold again to check the email. He advised me the whole different story. He can't do anythithng because the order was placed on Oct 28 and email sent on Nov 29. (I received the order Nov 3.)

It seems it didn't matter how much I argue or explain. They tried to avoid me to by hangging up the phone, putting me an long waiting, and finding the excuse not to refund the difference.

I believe that it is their strategy to avoid customers who requested the price adjustment as much as they could.

Their customer service is very unprofessional and deceiving. Their price adjustment policy is very vague, so they could manipulate the policy. It is false advertising to lure customers.

I do hope they keep their promise and stick to their advise.

I went to the Walmart in Hanover Pa on Eisenhower dr. I had to Pick up some pictures I had sent in via Walmart.com. When I got there the line was a two hr. wait. I Waited to get my important pictures 2 hrs and when i got to the from they told me they where not ready . Now I had already got the email that said they where ready. They told me to wait in line and come back later. Then next day i want and waited again . This time when i got to the front of the 2 hr. line there still where not ready not even printed.
The next day i went back 2 hr. wait and still not printed. This time she did say to go and come back in 30 min she will print them now, to make a long story short i was their for 4 hrs. to get 60 pictures done. And this was my third time . I eventually got all 3 packs of my pictures and spent full price around 35 dollars. And the prints are not even that good.
Thanks,
Corey McNamara
[protected]
115 elk dr Hanover
PA 17331

Christmas has arrived and now we cant find my coffee creamer, I'm completely out, can you help me find some?

My nephew Cody Ushry has been working at Walmart for over 4 years. He has mental disabilities and has managed to maintain employment at Walmart for an impressive amount of time. We have made complaints regarding the manager not giving him hours but hiring new staff in the same position as his. It got better and now it has gotten worse. I have been told by other staff working there that this manager is racist and I believe this to be true. She is actively discriminating against my nephew and other African American staff. The manager is also biased towards certain staff due to personal reasons that has nothing to do with Walmart's standards. I know that this is not who Walmart wants to represent them. I feel like I need to stand up for my nephew and anyone who is being discriminated against. My nephew has had 5 hours in the past two weeks. For an employee who has been working there for that amount of time these hours are a slap in the face to him and anyone with disabilities. I am not asking for special treatment just for someone to look into this situation for me and that my nephew is treated fairly.

I recently went to Walmart to cash a check I got from the Government. They said they couldn't cash it and gave me a number to call. After calling the number it told me either the check is too old or I never cashed with them before. My check is definitely not that old so because I have never cashed a check at Walmart they refused to cash it. Walmart charges a lower fee than anywhere else. It's a shame that Walmart rips people off and gets away with it.

I am 67 and I was persistent and kept going in to talk and the managers liked me and out of 450 people they picked me but I was run out by the night shift people by not giving me knee pads and other things and I was the laughing stock. I went in next night and the same all others had knee pads but not me. I was sent back out into the aisles on my knees on the cement again and other coworker walks down our aisle and laughs "dey dont give you no knee pads?!" all others had them but not me. I saw a box of them in the office during interview but night shift boss said "it may take a couple weeks". I then clocked out and left. That is only one detail. I was run out because of age and because the night people feared possibly I was being groomed or something to be their boss and they ran me out before I could get a foothold. I simply was desperate for work since nobody will touch me because of age and cannot make ends meet. I worked like hell that first shift and they saw it which likely made them even more nervous.

I woke up this morning to an e-mail stating my order was on it's way. Funny thing, I had not ordered anything. I look at the order and the charge, it was for 2 gift cards for 50 dollars. I do not know how this purchase was made, who made it, or if it was even legit. My card had been saved on my Walmart account. Even if it wasn't their fault the order should have not been placed with out the CSV code from the back of the card. If they would have asked for that this would have not happened. Regardless I had to lock my credit card and am now broke till a replacement comes. This should have not happened.

Absolutely beyond disappointed with Ami Ventures INC. I ordered a folding bamboo dish rack back in August and got an email the next day confirming they received my order and when I can expect it to arrive at Walmart for pick up. Well, $54.07 later for a flippin' dish rack that I could probably build myself at this point was supposed to pick it up September 18th which then got pushed back to September 22 (just a couple more days of waiting which was fine).
RED FLAG NUMBER ONE: I called Walmart only to find out that it still hasn't arrived to the pick up location and was showing on their computer system that my item was still in transit. I had an email stating it was ready for pick up so I called Walmart back and spoke with the manager, few other employees and the online customer service line. Walmart tried their best to help me as I wasn't the only person having issues with this shady company who likes to just take your cash and over charge you for their [censored]ty product that you are 100% guaranteed to not receive.

RED FLAG NUMBER 2: I called Walmart at least once a day to see where my item was. Still in transit... This was the first week into October now. I contacted Ami Ventures and to see where my product was.
RED FLAG NUMBER 3: Ami Ventures told me that my item had been "lost" just shortly after they shipped it out. I tried tracking it down with the tracking number I was giving, couldn't find a thing. I called Walmart back again so that we would be able to reach out to Ami Ventures. Walmart and I have sent off SEVERAL emails to this company.
RED FLAG NUMBER 4: Ami Ventures never wrote back to me to update me on the situation. I sent off emails and was being ignored. A few days later, I finally got a response from them and it was an email asking me if I wanted a refund or for them to send me another one if they have available. Uh, duh, I want my item I paid for and I should have at least been given a discount for the major inconvenience they've caused.
It is now October 29th and I STILL DON'T HAVE MY ITEM! Ami Ventures is an extremely unprofessional company that I will NEVER order items from again and will NOT recommend this company to anyone as they will be taken for a ride as well. How Walmart even still has them as third party sellers is beyond me. How this company hasn't been sued or anything surprises me. These dishonest [censored] clowns should be shut down. Absolutely disappointed with their service and how they handled this matter. I fail to believe they "lost" my item. I've ordered many products/items from Walmart online and a few other places and NEVER had an issue with them at all. Walmart has sent me an email stating that they're refunding me. 10/10 I highly recommend NOT purchasing from this shady, money grabbing, unprofessional company who has a bunch of idiotic mongoloids working for them who supposedly lost my item which, was most likely stolen by one of their [censored] employees. Why else would I receive an email saying that my product arrived at the location of choice but left to find out that it was NOT at the Walmart location I wanted to pick up from? This company is an absolute rip off and does not give two [censored]s about the customer nor do they want to solve the issue accordingly. How this company isn't shut down is disgusting. They just take your money, "send out the item", "LOSE" your item(yeah I'm sure you lost it, more like one of your dirty greasy employees stole it), ignore you when you have complaints, and then offer a replacement item which they can't even deliver even if their lives depended on it. Screw Ami Ventures, they can't deliver a simple item appropriately, this company sucks camel dicks.
10/10 NEVER AGAIN!