Menu
CB Retail Stores Walgreens 1303 Gault Ave N, Fort Payne, AL, 35967, US
Walgreens company logo
Walgreens
reviews & complaints
Walgreens company logo

Walgreens

1303 Gault Ave N, Fort Payne, AL, 35967, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 8:00 pm
Sun
9:00 am - 8:00 pm
ComplaintsBoard
D
5:53 pm EST

Walgreens - refund policy

My husband went into to our local Walgreens to purchase 2 Visa gift cards to give our grandchildren for their birthday. He picked up 2 gift cards and went to the register and placed $50.00 on each card. As the cashier was finalizing his purchase, my husband wanted to confirm that the cards could be used anywhere. The cashier tells him NO, that these gift cards are for Walgreens ONLY. Well, our 6 year old grandchildren don't have much need for Walgreens gift cards, so he asked if he could cancel those cards and have the $100 he JUST SPENT placed on Visa gift cards (which is what he thought he was purchasing) and the cashier tells him NO. So, he spends ANOTHER HUNDRED DOLLARS to get the Visa cards. Yes, I realize that he made a mistake by accidentally picking up the wrong cards, but it is RIDICULOUS that he could not cancel gift cards that he just paid for and have his $100 applied to the cards he came in to purchase. Walgreens may have profited by his mistake today, but once we use up these Walgreens cards he accidentally purchased, I promise that Walgreens will NEVER receive another cent from us. I hope refusing to help him out with his mistake today was worth it to you Walgreens! My husband is a business man himself and thank goodness does not treat his own customers this way.

Read full review of Walgreens
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.