Walgreens review: refilling a prescription

I have been getting my prescriptions filled at this Walgreens for awhile, never had any problems but today I was appalled at the professionalism and customer service I received. I have lupus, my doctor called in a refill for some pain medicine I needed and had run out of, I had went yesterday and spoke to a pharmacist tech and she had told me to wait til today so my insurance would cover it and I wouldnt have to come out of pocket. I called this morning to check to see if it was ready and the person I spoke to was very rude, unprofessional and unsympathetic to my situation, instead of good customer service I was questioned about why I needed it and so very rude, I was told she didnt care what the tech from the previous day said, nor any regards to my doctors request. I am now going to take my business elsewhere and let my friends and family know not to do business there. The person I spoke to today was Dorothy and she said she was the lead pharmacist. I am so upset over the situation and how it was handled, has caused my anxiety to flare up. I