Walgreens review: pharmacy

I have been going to the 24 hour pharmacy walgreen's in chicago at the address listed above for many, many years. For the past 3+ years it has become a literal nightmare for me and my disabled husband. No matter what day & what time I go there, there is a line through the aisles of the store, always! On top of that, there is typically 1, maybe 2 people working the registers. There's no way to do a drop off even without waiting on line. I was severely injured a few years back, and i've had dozens & dozens of surgeries, and I am in constant extreme pain. However, I have no choice but to wait in this insane line repeatedly, over & over & over. The drive-thru is an absolute joke because they just never help you. Two or three cars will literally wait at least an hour or two. Last time I was here, it was 2+ hours. Now, I am currently waiting in an absurd line. There is one register going! I am beyond irate! In addition to my own hardship, my husband is disabled, and he cannot go anywhere. So, I have to go through this same ordeal for his scripts, one being insulin, something he cannot continue his life without! They never have the items I need at other local walgreen's, and their hours are very difficult for me as I have issues with being out in the sunlight. You guys are just bring disgusting & greedy! This is appalling, and I am sickened by this. I have talked to employees here. They just say they are understaffed. So, get them some staff for goodness sakes! What is the matter with you people. You see the sales, the number of transactions, etc. So, what is wrong with you? I doubt everyone there is completely incompetent. I realize i'm being rude, but I have had it! I have talked to corporate, the store managers, the techs, pharmacists, etc. To no avail. Please address this issue asap! This is not fair. Some prescriptions are controlled, so I have to wait in line to drop those off for an hour +, and then again back in the line to pick it up, even if I wait. This is unacceptable. I would absolutely like a response. I deserve one, even though nobody has ever responded to any of my other pleas, and they were much more polite, understanding & reasonable. I realize it's all about making money, but is customer service really this far gone? Shame on you walgreen's pharmacy! Shame on you!

Amanda onion
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