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The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Walgreensemployee complaint

C Review updated:

I was an employee of Walgreens for over ten years. I Complained to store and regional managment about the cutting of staff because of inability to take care of customers in a timely maner. Store managment told me to call for managment help when needed, they never showed up. The regional managment told me that customer service was not a priority and do not stay after your shift time, or you will be written up.
NOTE: to all Walgreens employee's watch your back, do your job, don't go out of your way to help, and keep looking for better employment. This company will discard you like the trash. Profit sharing is a joke . When you try to contact them in bed with J.P.Morgan(listed as one of top five companies for worst customer service) took almost sixty day's to transfer my money, and thirty day's just to tell Walgreens Profit sharing that was no longer employed. I even had a customer leave a thank you card with the pharmacy manager and somehow it got thrown out (Pretty Low). This company has nothing in mind but PROFITS. Find a small pharmacy that has the customer in mind, if you can.

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Responses

  • El
    Elizabeth M Oprish Aug 03, 2021
    This comment was posted by
    a verified customer
    Verified customer

    so today I go to Walgreens to make sure I got everything and to get the award plaque I earned two months ago but never got it. I was told they were waiting on the manager Emily who never does her job and comes to the store. The response I was giving is you no longer work for the company so I and Emily thro it away. Way to go Walgreens keep up the good work you take advantage of your employee's and then when you got them bent over you give it to them full force with NO LUBE. Best choice I ever made was getting out of that company and moving on.

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  • El
    elyse048 Oct 27, 2018
    This comment was posted by
    a verified customer
    Verified customer

    there has been so much unfair practices in this store Im not sure where to start, but Mr.James came in to speak with me about a written statement that was given to him by my manager Ms.Ash who encouraged the employee to write it and instead of talking to me to find out if there was any truth to this she sent it straight to top .then she encouraged a fairly new employee to write another statement on a totally different issue about me as well, this employee took everything she had told me and said I said those things to her. Nevertheless I was told to take off find another location to work from by the district manager .This store 9473 lost 5 employees within the last month and the manager and her lead did the same thing to another employee a few months ago including asking me to write a statement against that employee, this lead threaten to do things to her yet this lead was never relieved of her job . The issues at this store is with the manager and her lead but they consistently blame all others . I feel this company has major issues had fault everyone but the real factors.

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  • Why The Long Faces Jul 18, 2016

    No one not directly coded for the pharmacy can enter a pharmacy. That is state law. So, no a store manager can not enter a pharmacy.

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  • Jo
    JoranL Aug 14, 2020

    @Why The Long Faces Not sure where this comes from. No one will ever become a Walgreens store manager without passing or obtaining the required certification to enter the pharmacy. Obviously the requirements vary from state to state, but ALL store managers, and most other management have recieved the certifications to do so. I have personally known lower management members who have been "let go" (fired) because they didnt pass the required tests. It is a mandatory requirement for the position.

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  • Wa
    WAG ruined my life Jul 14, 2016

    Profit sharing basically puts your money in a locked account, and once you leave the ### company they fee you to death taking the half they put in. Walgreen's scams their employees. Ever since they eliminated the EXA position and made shift leads, ASMTs, etc, the company has really turned to a money hungry ### hole.

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  • Sa
    Samoan Named Flaze Aug 21, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Of course managers can be in the pharmacy to help check out customers.

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  • Why The Long Faces Aug 04, 2012

    Store managers are not allowed to be in the pharmacy doing pharmacy work unless they are either a pharmacist or a tech, so why they would tell you to call them for help is beyond me. If you are a tech then you know only pharmacy personnel are to be in the pharmacy area.

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