Walgreens

I had been getting my wife's prescription from an independent pharmacy but they are closed at 2 on Saturday. I had forgot to pick it up and since I had a new prescription I took it to Walgreen's. My usual charge for a generic clonazepam is $12 since medicare doesn't cover the drug. Walgreen's charged $53.99 for the exact same prescription.

Their reply, "we don't meet other pharmacies prices".

Moral of the story check with the independents and go out of your way to avoid Walgreen's, they will overcharge.

one nigth as a cashier assistant manager ( cubas ) tells me that I was short $ 10.00 dollars but not to worried he is got me cover. the next day the store manager tells me that the police is on its way and not to go any where. when the store manager lives to hes office to call police, asstant manager cubas tells me to run and get away. I was making $5.25 hour. and did not care in loosing the job. I was 21 years old. now I am 40 years old and working as a journeyman carpenter for walgreens, lost provention tells my supervisor to terminate me.
Now I am worried cubas set me up that nigth. was I really short $ 10.00 dollars or what`s the amount lost provention have on file?

Walgreens... What is up with the survey website? I made a purchase on july 4th, 2011 at my local baltimore, md walgreens. It tells me on the receipt that I can enter their $3000 monthly sweepstakes however upon trying to visit the website listed on my receipt "tellwag.com"... To my suprise there is no such website! If walgreens is no longer offering this sweepstakes then it should remove the info from the receipts or this is false advertising!

My husband was taking twice daily blood thinner injections. He was having trouble sleeping at night so I thought maybe melatonin tablets might help. I went to the pharmacist window to ask if it was safe for my husband to take melatonin while on the blood thinner. Pharmacist said yes, it was safe. Not feeling quite right about this answer I went to the internet to check. Quickly found out melatonin is NOT to be taken while on blood thinners! Dangerous people behind the pharmacy counter. Customers beware!

Just a note to all the couponers/complainers about Walgreens. Put yourself in the position of the retailer. No store has an unlimited supply of stock, it's impossible. Limits have to be enforced on all items so that every customer has a chance to take advantage of ad/reward and all other items on sale. It is your responsibility as a consumer to be fair and realize most of it is out of our control. As far as ad items not scanning at the correct price, it is your responsibility to make sure you give the coupons to the cashier so the ad price can be correct. As far as items not scanning at the correct price, nothing is perfect. These prices are loaded into the POS by corporate and if it is not correct on that end, we don't know until it happens at checkout and I can attest that I try to fix every issue that arises as soon as I can. No one and nothing is perfect and you can't expect it to be. We all do the best we can! I completely understand everyone trying to get a great deal but when you come in and try to clean everything off the shelf and we are left with nothing else for the rest of the week it makes it very difficult to please everyone. The store I work in has a wonderful, friendly and attentive staff including employees and management and we do everything possible to make our customers happy because we realize without you we would not be open. These trying economic times have been very stressful on everyone. Realize that rules/regulations/policies are put in to place to be followed and we really have very limited room for going against them. Customer service doesn't mean giving you what you want when you want it, it means listening to what you are saying, realizing how frustrating it is for you and offering the best solution we can in a genuine and kind manner and I can say I do that and my employees and other members of management do that also. The complaining about things we cannot control is ridiculous and the tirades online about certain things is just childish.

I have encounter this problem several times over the last couple of years. First starting with the old Fox Drugs (currently CVS Pharmacies) I have been on heavy duty pain meds due to bad knees. Fox drugs shorted me 60 pills of oxycontin. When I called to report I was short. I was told there was nothing they could do since I already had left the store with my meds. I put up a fight because I knew I was right. They eventually gave me the rest of my meds.

Same problem at Walgreens. I was charged 14.98 for a perscription I should have only paid 1.00 dollar. My son caught the mistake on my meds. I should have gotten 90 pilss of oxycodone. I only recieved 40. When I called to complain I was told there couldn't of been a mistake because the pharmacists count the pills twice before they leave the store. I recieved a call about an hour later telling me to come and get the rest of my medication.

Its is not always the consumers who have drug problems.

i bought a pair of flip flops in or around Naperville, il. on the mem. day weekend. returned to lansing and cut the plastic and found a large and a small shoe. I returned them to the walgreens store on the corner of waverly and saginaw sts. in Lansing, Mi. No problem. they didnt carry the zebra flip flops. they were only 5.99 a pair and i want another pair. how can I get them. I will give you my credit card number or could you ship a pair to a lansing, mi. store and i will pick them up. i really need this exact shoe. thank you elaine wyckoff

I bought 2 bottles of Coppertone sunblock 4 days ago. Thinking I wouldn't need it, I threw away the receipt. I used some of one of them and went outside to work. After an hour, I noticed my arms and face were turning red. I immediately went inside and checked the expiration dates on the bottles. Both of them had expired in February of this year. This is May. I no longer had the receipt, but I took both bottles back to Walgreens. The employee I talked to refused to let me exchange them without a receipt. He implied that I was lying about when and where I got the sunblock and was trying to scam Walgreens. I was furious. I wrote a letter to Walgreens Corporate Headquarters in the hope they would intervene. We shall see if I even hear from them. Up to this point I have been a daily Walgreens shopper. Now I will take my business to CVS

I have been Walgreens customer only for more than 10 years.
I have been sending Only appreciation about the stores and i always get a store manager call or email me back or discuss when i visit ...In the recent months or 1 year, whenever i send appreciation the manager does not appreciate the employees nor share the information with the employees.
I escalate to the District manager- they do not care to respond it has been more than 3 months.
I escalate to the Presidents office -they promise to call they never called back.
the Middle management and Upper management are not honest or ethical practice.
When we see they promote people who are dishonest or not care for customers-thats not great thing ..even though we have not shopped much with CVS ...CVS pharmacy keeps calling us.. this is not good management or consumer type of business. I have written multiple emails they did not call now -they Promise to call but they never do.

the auto system did not recongize my prescription refill #. Held on the phone for 1:15:45 & hold. No one should have to hold when the system tells you that you are the next caller. So you hold. What use to work doesn't this store service is beyond poor.

I have been an employee at walgreens for 3 months. Most of the employees are black. I am the only white male there. The only other guy is a homosexual black guy who is offended at anything I say. During the first two months there I was very thankful for my job and proud of everyone there. I viewwed everyone as intelligent successful people with goals and such. A black girl there decided to file a complaint against me because I said I was "superior." Darryl and Charmaine were in the breakroom talking about life and I am just walking in acting silly trying to get to know them. I am a goofy silly person and I like myself and I was in a good mood so I said i was a superior individual i dont remember why probably because i felt that i was capable of making accomplishments but i was no means comparing myself to them, however, they felt different. We did not even know each other. So one day I am called into the office with this black girl charmaine. she is scared to come in the room. im surprised im like why is she acting funny? so she finally comes in. im like are you ok charmaine? she just looks so hurt. so i feel bad about that . but then the manager is like go ahead charmaine. so charmaine starts spewing out a bag full of lies like didnt you say you were superior to black people, didnt you say you like that movie hancock because you said he would be a good role bodel for black people, and you are always rude to the customers, and it really hurts that you have been making fun of the way i walk. wow when i saw that i was shocked- here i was looking up to her she is a student at tsu ready to graduate she is engaged, holds a full time job 4 years at walgreens, ive looked up to her as a role model-UNTIL NOW-they actually wrote me up for harassment. the manager said darryl the other guy was there and heard it and kevia the black manager also said that i admitted it. ofcourse i admitted it!-i did not mean anything rude! kevia the black manager frequently tells me to get to work and reminds me to straighten things up and put tags up and to stock the shelves. i never slack at work i stay busy and never take breaks i have never missed a day of work never clocked in late nothing. yet kevia consistently harrasses me for being a bad worker. i was promoted to pharmacy technician and when i am back there kevia is back there my first day counting the controlled prescription pills. i felt harrassed i was hurt. everyone in the pharmacy is a female most of the techs are black the only senior tech is black. during my training i was taught that if i had a question dont hesitate to ask anyone especially the senior tech. however they do not go by the rules the senior tech kept saying what i dont understand you, and "i need my space" and the techs back there spent most of the time making fun of the patients (customers of pharmacy). The own pharmacist lina kept complaining and harrassing customers only to take breaks to call herself superior to the customers. i was in awe. my whole reason to go in the pharamcy was to go around good people-good role models-people i could learn from on how to be successful. this was when lina the pharmacist has just finished reading financial peace by dave ramsey. the other pharmacist consistently reminded me that i need to do my work myself and stop asking questions. they made me nervous. so the senior tech larisa said i was too nervous so i was demoted back to front cash register. i could not go to photo because darryl and charmaine were back there. i try to make peace with charmaine however she just grunts and says whatever, you need to do your job. darryl the gay black guy i saw in the break room and im complimenting him trying to make peace and so we go back out to work, and hes criticizing me in front of customers and putting me down. i compliment him again and he says whatever and raises his voice and puts me down some more. so the next day darryl is over in cosmetics talking to two other black girls bree and aja. they are just back there talking for like 30 mins. im shocked how im always being reminded to stay busy even when im already working hard. so i take a lunch and tell a manager to remind them to get to work and tell another manager that i was having trouble getting along with darryl. i also had told the manager that they always had their cell phones on them. so the next day the three black people darryl aja and bree are back in cosmetics talking, on the job just talking for hours, when someone needs photo help i have to page darryl to go to photo. black girl bree leaves the store only to give me an evil dirty loook on the way out which later i learned was because she was questioned about having a cell phone. so i go to the black girl aja and say can i have a 4 minute break i just have ro run to the restroom. she gives me a dirty look and says NO i have to finish these boxes in 45 minutes which would have been 5:30. i felt bad and expected her to act like that. i was too scared to ask darryl for a break. so after helping a customer darryl came back to cosmetics to talk with aja again and i had to pee real bad so i went back to cosmetics and asked darryl for 4 minute break he said go ahead. i went to pee and came back and saw darryl AND aja ringing out customers at the front register where i was. immediately they started being confrontational saying you should know not to leave the front register. and aja said "when these customers leave we are going to have a talk" -immediately i was hurt by her wickedness and stupidity-darryls too and their sheer lack of the ability to respect someone who is not black-i mean jesus. i never have trouble accepting black people-yet there are like 5 black workers at that walgreens who would rather talk to another black person-not white-any day. the black people there support each other and joke and talk together with disgust for me and make fun of me. im the only white guy there. i mean jesus im not even racist. so now with these black peopl meaner than hell to me im too scared to file a complaint-because stupid walgreens policy is if an employee files a complaint and the second employee files a complaint at the first employee it is a felony and considered retaliation. -first off i never did anything for them to file a complaint now it looks like i have to put up with their unethical dishonest low life practices and not able to complain. THANK YOU WALGREENS

Pharmacy is inconsistent. One asian pharmacist named Ann told me my prescription would be ready on Friday, I show up on Saturday and was told by Kevin that. my prescription could not be filled. I even had the last bottle showing the date the previous prescription was filled. Not only that, I called to fill the prescription in the first place and the person that answered the phone told me it was ready, they did not tell me that it was a call center picking up the phone, I wasted 30+ miles on my car and still have not got my prescription filled. They told me that they are reluctant to fill it because other people that take the same meds as I do don't end up picking up their full prescription. This is discrimination based on the medication I take! I'm sick of it! I expect it from Public, I expect it from Winn Dixie (who threw it back in my face), but you would think Agrees of all places would be happy to have a customer that has insurance. What will Agrees do after pharmacy legislation is passed in Florida. I won't feel sorry for you all when you lose your jobs, when you could have been better to the customer who is not on Oxycontin and the Hillbilly heroin. To Walgreens, goodbye! You lost my business, and my prescription sells for over $600 and up, how much profit did you just lose?

It's happened three times that I've caught it, who knows how many times I've been ripped off though - go through the check out line and they over charge for an item on sale. I usually don't catch it until after I'm done paying which means I have to go through the whole process of returning and re-buying. 3 times! Which to me means that they are either incredibly incompetent or purposely screwing us. The last item was last night - Nair pump was on sale - I was charged full retail, the sale price was ~ $ 2.50 less. I got the cash back but what if you bought a lot of things and didn't notice?

i have a rx from my doctor who I've been going to since 2003 and using walgreen most of those years. I went after midnight to fill an controlled rx that I have been out of for days due to an error in the date ON the rx (I know, they never make mistakes) but this is a mistake. So I waited until 4/30 date, rx says it's ok to fill and went to walgreens to fill it. I was told walgreeen's policy is NOT TO FILL controlled drugs/ RX'S until 8 am on whatever the refill date is (their policy..they now believe they know what doctors are thinking. and walgreens pharmcy thinks docotrs wants rx's filled at 8 am). It's bad enough being injured with a spinal cord/ syrinx, intractable pain, unable to work at a great career I had now for the last 8 years. I know what it is like to be treated like a illegal, criminal, supposed drug seeking person. THEY HAVE NO REASON TO TREAT ME THIS WAY. I'VE NEVER DONE ANYTHING WRONG .I've never asked for medicine early . There is no just cause to be discriminated in the damn town, just because there is a drug problem and people in this town don't have real lives, they do these things to make themsleves feel powerful and undercontrol..I pity them!
I moved back to help mom, but I would NEVER live her for any other reason. I have nothing nice to say, I guess I will just stop. from: I'VE HAD IT with WF, TX

Bought 2products that Iwould get money back on when you check out but only got $back on 1of the prods.The cashier kindly sd. Cause I need 2 buy 1 separately & that's fine we can do this so she called for mngr. He says Id have to get back in line where now there's around 10 ppl. He let me get in line

while he turned around and started helping some of the 1's in line instead of helping me himself instead. RUDE RUDE & SO UNPROFESSIONAL FOR

MANAGEMENT. PLUS nothing ever seems to be in
the store EVERY TIME I GO. WOULD GO TO A
DIFFERENT Walgreens if 1was closer but no choice.