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Walgreens

Walgreens review: Double charged and no merchandise

G
Author of the review
2:31 pm UTC

This morning on 2/28/20, I went to Walgreen's to purchase items totaling $72.01. When I was checking out at the register, I used my debit card. The transaction was denied, I tried again denied; therefore the 3rd time I used it as a credit, denied again. I was embarrassed, humiliated, and frustrated, because I know that I had funds in my bank to cover my transaction. I had to leave my items and apologize for the inconvenience that I have caused. I came back to my office to look at my transactions and noticed that Walgreens debited my account more than once and I don't even have my items. I spoked to my bank and was told that the funds were in my account, and that was the Merchant Walgreens error. I tried twenty times this morning trying to call Walgreens Pharmacy and the Store, and no one answered the phones. An hour later I was forced to go back to Walgreens Store # 5658, located at 408 East Michigan Street, Orlando, Florida 32806 to get this matter resolved. I asked to speak to the Manager. I spoke with him, and he knew my frustration and still he was not understanding and still my problem was not resolved. The money was still deducted from my account and I have no merchandise

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