Walgreens

My doctors (for the 1st time) prescribed my 60 Kolonapin to take twice a day. I had my orderd filled on Tuesday. THe order seemed fine and i didnt count the #. 3 days later, i took my recommended dose and noticed the pills looked short, so i counted them. I had 26 of 60 left. There is no way that i took 34 pills in two days and no one lives with me and no one has been of over. I took the bottle to the pharmacy and explained the issue but they said it was counted twice and since its a controlled substance, there wasnt anything they cand. I was told that the pharmacy manager would be back on Monday and can try to take it up with her. What can i do know? HELP!

For all the advertising on TV about the great prices and service on prescriptions I had all my scripts transferred. I was treated rudely and nearly didn't leave the bottles for refill. When I went to pick up the filled prescriptions I was horribly upset to discover they charged MORE than anyone else on all but 1 of my medications. No answers or explanation of sky-high prices and rude service. Walgreens lost me as a customer. They can SAVE it.

Put me down as another frustrated walgreen consumer who tried to enter your monthly cash sweepstakes and ran into the web site run a muck. My survey number was [protected] with a password of [protected]. Perhaps walgreens needs a new web master. adios, Bob

Hi my name is Frank, and I would like to complain about the Walgreens Pharmacy in Massena N.Y 13662. There is this guy name John that works at the Pharmacie behind the counter. I was there to drop off a perscription at the drive through, and I guess there is a buzzer that rings off when you go through it. Well I did'nt know that at all, I pulled up to the window to ring the buzzer because it tells you to, so I did.. And this guy name John I don't know his last name because he would not give it to me. He said to me " Yea what do you want " Well any way I droped off the perscription and I came back an hour or so to get it.. And when I pulled up to the window I pushed the buzzer again and he came to the window again, and started yelling at me. Saying that I seen him standing there and everything, and I asked him what his problem was and he kept treating me like crap. I know one thing, I had a massive Heartattact almost 3 years ago now, and he had me shakeing so hard and my chest started to hurt me. I just don't want this kind of stuff to happen again, and would like it if you's could take care of this matter. I Truly Appreciate It.. Thank You..

I had to start taking medication in may of 2009 and company policy is: employees have to fill their RX at Walgreens. I take HIV medication and was having alot of problems adjusting to the meds, had to call in sick a few times- got written up, was asked how I got infected, schedule was changed without warning, told to take vacation days when they over scheduled other techs, and finally got written up jan 2010 and fired because I didn't get manager approval to cover a shift, when I was informed that it was my responsibility to cover my scheduled shifts when I started school... I did what the pharmacy manager told me to do. The day I was fired he didn't even have the balls to be present! He had his flunkie store managers do the dirty work. What really pisses me off is that I thought I was working with professional medical staff and what I really was working with was a bunch of ignorant, racist, judgmental idiots!

My supervisor, Debbie Newton, has been harassing me at the workplace. She is trying to haze me out of my job. I believe this to be personal and I don't know why. Coworkers have witnessed her treatment of me and will attest to it. Please advise.

Christine Writesel
RS/Cash Poster
Billings, MT 59101
[protected]
[protected]@optioncare.net

I have in the past used walgreens "how are we doing"? Questionnaire. I had no problems finding /using the websitewww.walgreens/feedback.com. in the past. Unfortunately, in the last few months (Or longer) I can't access the website walgreens gives to rate how your vist to walgreens was. For your time they enter you into their monthly $3, 000.00 cash prize sweepstakes.

yesterday I filled my pain pills with my hometown walgreens as I always do every month. When I recieved my medication I loked at the bottle and thought to myself, that doesnt look full enough, It was 2:30pm and I had to be back in troy tenn. by 2:40 to get my child out of school so I lfet and decided as soon as I could park at the school I would count them. I got to my childs school, counted them, and sure enough I was missing 10 pain pills. when i called the walgreens they said it wsnt their prob. because once you leave the store they can account for them. They offfered me back $4.50 for the 10 missing pills and said they would refill them 3 days early for my incoveince. This is not acceptable. Someone stole my prescription medication, and this is illegal and despicable. They wanted to make me feel like the mistake was made or my behalf when I KNOW it was not. I am not stopping untill something is done. Ive called the corporate office twice & a new investigation has been started. I hope they will get to the bottom of this. They said a order was made to watch the surveliece video and I hope they find out the truth. I hope it was caught on tape and they fire whoever had something to do with this. You shouldnt have to count them before you leave, you trust a pharmacy and believe they will do you right. I have a bran new prescription that should be filled up to the top of the bottle, and instead it looks like Ive had this bottle for a week now. This is not right under any circustances.

On 12/31/2009 I was dispensed a partial refill of Topamax 100mg (6 tablets out of 120). This medication is used for seizures. Six tablets will only last me 3 days, the pharmacist then told me that he would not have the remaining tablets until Monday; obviously he miscalculated and this would not hold me over until Monday and I could be in danger of having a seizure. I then called the pharmacist and told him his mistake and he acknowledged his error and stated that he would have 12 tablets available for me in the morning. I also told him that the label did not state partial and it showed as if he had dispensed all 120 tablets; he then stated that they were aware that this was a partial. Today January 3rd, my husband went to pick up the 12 tablets set aside for me and the pharmacist on duty "Keyla" was not only the most unprofessional individual I have ever met new nothing of the 12 tablets, but refused to dispense them to him and stated that all 120 were already given to me and refused to call the pharmacist that was on duty on 12/31/2009 to attempt to clear up the mistake. She had no concern of the fact that I could potentially have a seizure today and stated that SHE WOULD NOT BE LIABLE AMD DID NOT CARE! When my husband returned without my medication at 8:00a.m. I attempted to contact Keyla to correct the problem and she simply hung up on me. I have filed a complaint with Walgreens and have been able to obtain my medication at least for today but the issue is yet to be resolved. As a CEO of a Hospital I am appalled that Walgreens employs this kind of individual that does not take patient safety seriously. I will not stop until this is resolved but I would like everyone to be aware of this persons serious lack of consideration and professionalism.

Sincerely,

Concerned Consumer.

I have no use for the employee benefits. They are too expensive considering I never use them. Ever. So during open enrollment, I see posters everywhere with the headline - "if you do not enroll during open enrollment, your benefits will not automatically continue next year."
Just two weeks ago I receive a letter, happily greeting me to my new benefits which they automatically enrolled me in without my consent. And the kicker - since I did not enroll during open enrollment, I am now officially a tobacco user, even though I have never smoked. But fortunately, next year I can request to once again get my tobacco free premium.

800. Talk. Ins is absolutely worthless. They want an application waiving my benefits, and a written statement stating why I did not go through open enrollment and why I wish to waive my benefits. When asked why I can't simply get out of this mess over the phone, they pretty much tell me I am beat. When I mention the fact that every poster I have seen said absolutely nothing of being automatically enrolled against my own wishes (As a tobacco user nonetheless) I am told I received a massive book explaining this somewhere in the fine print.

I told them I never received this package. And no, it was not certified mail. Is this legal? How can they possibly do this. My only option is to simply quit, considering paying 70 per month for absolute garbage is something I refuse to happily comply with.

On Dec. 28th I recieved 2 reciepts from walgreens both advertising for $3000.00 contest for taking a survey for this months drawing. The web site is no good and the only item for this web site is complaints. As a valued costumer I feel this should be corrected as soon as possible and credit should be given for trying to enter drawing. Receipt ref #s are as follows rfn#[protected]-2820 and refr#[protected]-2820.

This new walgreens that was just opened a few months ago was thought to be the greatest thing that could've even happened to land o lakes, fl. Well I was soo wrong! Their customer service in this place has been nothing but racist, crude and nasty! For example my daughter and I would constantly get followed from aisle to aisle with such stares as if we were there to rob the store. And if it wasn't the stares, it was the constant asking "may I help you?" " or you okay?" "can I help you, do you need any help?" And this occurred before we could get both feet in the door! One day I was so frustrated that I left the cart in the aisle, asked to speak with a manager to make a complaint. Well that didn't do any good, because his response was"I doubt that this happened, but sorry if it did." So the next morning I made an complaint to their headquarters. Well they assured me that someone in their higher management department will be contacting me in reference to an apology. The higher management called alright, with a nasty attitude as if I did something wrong to her. She offered no remorse, but indeed a forced apology without a reassurance that this will happen again. My last straw was on Christmas day, we needed some last minute items that evening, knowing they'll be open I decided to dash right over. I so regret ever thinking of going to that racist place! My daughter and I were the only customers left to ring up, but rather than take us next the cashier frowned at us both, pointed at us and rudely said out loud to go to the next register. Her register was not closed, in fact she was talking to a couple on and on long after she rung them up. I went to the manager about this, and she said its because her line is closed! Well I told her that you can see clearly its not, and that she should have rung me up, rather than sending my daughter and I across the whole store! Someone need to really do something about this store, I shouldn't have to travel miles away to a different Walgreens in order to avoid a racist Walgreens right near my home!

Good morning,

Not sure if a refund is possible however I felt it was worth the effort. I purchased a phone card at Walgreens in Natick, MA on October 2009 for my son who (unfortunately) is incarcerated. I mailed the phone card to him for his use. The prison denied him the card and returned it to me. My dilemma is I have absolutely no use for this card? I would never use it and do not know anyone that would. I understand the refund is probably not possible but any assistance you might be able to provide would be appreciated. sincerely, Donna Pelland, 18 Heritage Ln, Natick, MA 01760. [protected].

The pharmacy techs are rude and very lazy had to wait 1 hour for me meds.And one of the techs gave out personal info about me to a doctor without my permission i think they are very rude but Kurt Butts and Stepanie are very nice and get my meds right away with no wait, also i was given the wrong meds a couple of times from the other techs.Thank you something needs to be done here