Walgreens

The store manager was "helping" the pharmacy and refilled my prescription. Except he didn't fill the right one. I'm going out of town and need that medicine, and the only way they will fill it is if my doctor calls them. Here's the kicker...my doctor's office is closed this week. So now I'm possibly missing a funeral out of state because of Walgreen's incompetency! It takes 3-5 days for a district manager to contact you back?!?! Are you kidding me?!?!

I am a pediatrician visiting from Fl with my 2 daughters. We walked to Walgreens on corner of N.Main St & Madison in downtown Memphis for a case of water and snacks. We returned today for toiletries etc. I am on a diuretic and had to urinate badly. I keft items I was purchasing with my kids so I could use the restroom. The 2 ladies were approximately 30 ish year old African Americans. I was told "we don't have a restroom ". I told them it was a lot to have a restroom that's when they changed their story and said that they have a restroom but they don't allow the public to use it. I told her that I was in the store the night before and spent quite a bit of money and that was back in the store again today spending money she told me I can make my purchase and then I can go across the street to a restaurant and use their toilet very rude especially since I try to stay faithful to Walgreens. What I should've done is pissed my pants on the floor right there and told her to clean it up .

I've been a customer of the Walgreens Pharmacy in Lorton, Va for 3 years. While trying to be patient and understanding, I've finally gotten fed up. Today, May 31st at 12:55pm I've been on hold for total of 40 mins. My first call was on hold 25 mins and then someone picked up to just hang up in my ear. So I called right and Now I'm waiting again for now 15 mins. The customer service at this location is horrible. I rarely see the same pharmacist twice. There seems to be a very high turnover of staff!

I'm trying to call to see if my ordered prescription has come in?!?! It was ordered last Friday and I have not be notified it has arrived. I keep saying I am not going back and this has really made my mind up.

Walgreens shorted my husbands pain meds by 10 pills two months in a row. When going back to complain pharmacist claims count is correct. I see this is a common complaint against Walgreens and my husband will run out of meds early again. There is nothing we can do but not use Walgreens anymore. Buyers beware cause you are at their mercy. We have no way to prove someone is stealing from the customers.

Walgreens gave the member a prescription with 40 pills in it instead of 90. When confronted the first time, they said they had done all calculations and everything was acconted for. they usually initial the quantity but they did not this time. looked at the surveillance and it all checked out. when the member asked if anything was going to be done about it they said 'nope'. member is upset and wants this complaint documented.

Marion Virginia Walgreens workers submitted a picture of a cake for someone's last day it's says "[censored] Cake" wrote on the cake. How disrespectful is this to post on your Facebook page by a employee Leanne Francis. Should you be taking pictures in the pharmacy while you are working? They are customer information every where and this is a privacy issue. I mean does "[censored] Cake " represent Walgreens? Who bought this cake and brought in to the store? Major issues and your employees represent your store! The picture is posted on her Facebook page!

I have worked for the company for fourteen years. I started as a cashier now I am a SFL. I love Walgreens and the work I do, but our ASM we have is not fair with our schedules, he micro manages too much, smokes out by the stockroom stinks up the whole stockroom, has a very high temper to employees and customers. Need to get rid of him, already had complaints. I thought Walgreens was about ECC. He took over the whole store that our store manager does not say anything she rather see unhappy employees which will have unhappy customers. The fourteen years I have been with this company I have never dislike anyone this company has changed so much in so many ways it is upsetting. I go to work and do my job and go home to my Family. This ASM do not have a family like others he even bothers you when you are off the clock! He even goes in on his days off to tell us what we have do that is just too far. Too much control! With that ASM we are going to loose alot of loss profits! I have a family to support and I love my job at Walgreens, but dislike my ASM.

I tried three Walgreens stores in Baton Rouge and none stocked this product. All were out of 3 or 4 other GenTeal Tears products. It is ridiculous that Walgreen's who stock has plumeted, cannot get their assortment right nor can they stay in stock.

I found that two close by grocery stores carry this product and had it in stock (Wal-Mart Neighborhood grocery and Albertons'. How can grocery stores out stock and out service eye products over the larges pharmacy store in the Country? Crazy that Walgreen's cannot execute...no wonder the stock is tanking and they are getting eaten up by Amazon. Wake up before it is too late.

The red box movie rental is to close to the street entrance. People block the the way by parking in front of the machine to get the movies. The handy cap people cant get by. They park on both sides of the entrance. 5/7/2019. Complained to the manager but to no avail they still block the entrance. It should be moved to another location. The address is store is #00649 3701 s howell ave. Milw. Wi. 53207.

On 5/3/19, I purchased a red nose for the promotion to help end Child Poverty. I received a 20% coupon to use on my next purchase that exceeds $10. So I went to use the coupon today, (5/4/19) and was not able to use the coupon because I was purchasing cigarettes along with some other items, [pantyhose & alka seltzer]. I asked the cashier to ring the cigarettes separately, to try and use the coupon. I do understand that the "novelty" item might be excluded, but the I was still not able to use the coupon. I asked if I needed to use the coupon where I purchased the red nose and she stated that shouldn't matter. I'm confused because the coupon state that I had to purchase specific items nor did it state I had to use the coupon at the place of issue. This was an inconvenience for me because I made the purchases depending on the discount offered but not given. I want to know why so that I can use the coupon before it expires. This experience was very frustrating for me.

I have had nothing but unsatisfactory service from your store in Rapid City South Dakota on Mountain View Road, I have given them the same instructions every time I call in and they still manage to mess up when I can get through on the phone as the person who answers the phone does not seem to understand ENGLISH, I ask for pharmacy and she wants to know why I want pharmacy and goes into a tirade of questions about why I want to talk to them, well I wanted to find out what prescription was supposed to be ready as I had not called one in for refill. I have been having problems with the pharmacy on filling prescriptions I have requested that they only fil a one (1) month supply as it puts a strain on my budget to fill it with a 4 month supply, I have said that very wording to everyone who answers the phone. So I am writing to you in hopes that you can educate them or fire them as they are making dangerous mistakes if they cannot read or understand the instructions given.

On 4-29-19 @6:15 pm I waited for 10 minutes at the drive through and nobody waited on me. I could see employee however never came to window to help me. On 4-30-18 @ 7:40 am waited again had to ring bell before anyone I was helped. Very bad service. You need better employees or something this store has went down hill and continues going down hill. I did call on 4-29-19 @ 6:30 to complain employee hang up on me.

Unfortunately, this is my last hurrah with Walgreens. The online orders have been broken since March 27, 2019 (per a customer service supervisor). I placed my order April 13, 2019, and have only received 1/2 of the order. The ETA is sometime between now and infinity for the rest of the order. No one cares there. Spoke with Corporate Consumer Complaints and got the same story...it's out of our control and we're working as fast as we can but have no idea when it will be fixed or when you'll get the remainder of your order. Apparently, management doesn't have the right people involved to implement a new warehouse fulfillment system and they don't have the right people to fix it either. The "kiss off" attitude with everyone I have spoken to tells me they would rather I go to CVS or Amazon or someplace else. So, I'm transferring my prescriptions and will never step foot in another Walgreens again.

on 4-20 and 4-22 called to check on prescription, got recording for 15 minutes that staff was busy with other customers. Also for months the Pharmacy appears to be under staffed as it takes as long as 15 minutes for the drive through with a couple of cars ahead. Inside similar delays as there is always a line of 4-6 people waiting to pick prescription. I do not know who controls staffing for the Pharmacy, but you need more bodies.

Thank You Lyle Gant
[protected]@gmail.com

Walgreens in Las Vegas Nevada at 6390 Boulder Hwy., Las Vegas Nv 89122 . I am making a complaint on the above Walgreens I turned in my scripts on April 4, 2019 I called on April 20, 2019 so I could pickup my medication the next day in which it was due Since Walgreens now wont release some medication until the 30th day and understanding they only give you a 30 day supply so then your out. Well when I call the Pharmacist on duty (A) tells me that even though they have had my script for 2 weeks they cant refill it on time cause the Good Fill Clause. I explained to her this should of been done when I first turned it in cause now I will be without the medication that I need for the next 3 days cause its the Easter Weekend. This was their fault for not staying on top of what they needed to be done and penalizing me for their mistake. This is the worst pharmacy cause this isn't the first complaint that I have had with them either but my insurance only covers this one in my area unless I want to drive further. I seriously thought Medical Professionals where supposed to care and help people. Not just treat them and street them and I am a father of 2 with a wife that is stay at home cause she has her own medical problems and now I am unable to get my medications because of their mistake and I am penalized for it by not having medication for almost 3 days and needing to try and work to provide for my family. Something needs to be done it shouldn't be this way when you have legitimate prescriptions