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Service
On Monday November 6th, 2023 I went to my local Walgreens to pick up my husbands prescriptions. I went up to the counter and told the clerk my information and told him I have 2 coupons for these medications on my phone, I handed him my phone and he tried to put in the information into the computer. I could tell he wasn't really sure how to do it. After a...
Read full review of Walgreenspharmacy staff
I am complaining about the pharmacy at 696 main st. Weymouth, ma. I dealt with corporate a couple of months ago because they did not even have the decency to answer the phone and say hold please. Just picked up phone and hung it back up. Half the time, it seemed you were being disconnected. How rude is that. It takes no more time to be courteous than it does to be rude. They also closed on a Sunday with no advance notice whatsoever. Inexusable. What if the hospital did that? Talked to Moreilla today, or more like it, she talked over me. Interrupted me every time i tried to speak . Said she had patients to get to. well, hey, guess what, I'm a patient and have been for over 40 years, but that is coming to an end. They have obviously chosen not to improve themselves, so if you keep going there, you've been warned.
Desired outcome: apology and upgraded service. Sensitivity training for staff
Message regarding oxycodone 5 mg tablet
On October 26,2023, my physician sent an electronically a prescription for Oxycodone 5mg #30, to Walgreens 1148 Asheville Hwy, Hendersonville, NC. for post-operative pain. The prescription was received at 5PM. I never received a notification that it had been filled. I went to pick it up and the pharmacy was closed due to NO pharmacist, due to them being...
Pharmacy/vaccination employee
Me and my mother in law went into Walgreens pharmacy for our pre scheduled appointments for flu vaccination. We were met with a young woman that was beyond rude and could have cared less about helping us, she was so rude and dismissive that I tried 2times to engage her through compliments saying encouraging things abut Walmart and her job Hoping to help her relax and have a pleasant day. I was treated worse and completely dismissed rudely. she never brought out paperwork and walked off completely not wanting to follow through with her job. After a half hour past our appointment we asked and pharmacist himself came and gave us paperwork. He was polite and kind and thorough unlike the lady we first delt with.
Desired outcome: I would like woman to yearn about customer service as we and many others she’s dealing with are older and many don’t feel good. It takes very little to be polite to a customer
Walgreens Pharmacy in Tucson Store #11183
The store in Tucson was supposed to fill a prescription for a Zpack for my daughter. We called and were told that it was being filled and that delivery would be set up for her since she lives on a college campus. They even sent her a message that the delivery was coming the next morning. The meds never came and when I called I was put on hold for over 20 minutes and I was hung up on four separate times. Once I finally spoke to someone they said they could not guarantee that my daughter would get the meds and they didn't know when they could fill it? What is going on with this store? Terrible pharmacy. We will never use Walgreens again.
Vaccinations
We had 5:00 appointments today, Oct 10, to get our flu vaccinations. We arrived at 4:45 and waited in line to be taken. We were told to have a seat & wait until we were called (questionnaire filled out online prior to appointment). When it got to 5:30, I asked how much longer we'd have to wait & was told there were still 3 people ahead of us. Why bother to...
Read full review of Walgreensracism
[protected]:45 am Im in line for a scheduled appointment at Walgreens spring St in Petoskey Michigan with one person ahead of me. she was called to window as her information was given clerk left and came back to another window and took a Caucasian gentlemans info that arrived 15 minutes after me and several others who were in line but were waiting on prescriptions. after getting his info she then came to me and asked my business I told her I was there for an 11:45 appointment she said it'll be a while because there were two ppl ahead of me. I told her I was there before that gentleman and she said regardless it's still gonna be a wait because there were 2 ppl ahead of me after already waiting 30 minutes.
Desired outcome: I would like a written apology from the clerk, a disciplinary action and a apology from Walgreens.
pharmacy service
I am an 82-year old customer of walgreens and have been calling the pharmacy for three days consistently trying to refill a prescription and each time I've called I have been put on hold with no return answer for hours. During the hold time, someone would pick up and return you to hold without respecting me as a customer needing service, I take in consideration that they are busy but there are customers on the phone needing assistance as well. I called and asked to speak with the pharmacy manager and he did not help me. He hung up the phone and the phone just kept on ringing. The pharmacy staff at this location are very disrespectful and are not concerned about the patient's welfare. It would be so kind of you to check on the pharmacy staff at this location.
Flu vaccine
Walgreens Westport Rd, Louisville, KY Pharmacist Calvert on duty around 1:00 PM refused to give me a flu shot when I arrived earlier than the appointment. At that time, No customer were waiting or present for prescriptions or to get a vaccine. I was the only customer present requesting the vaccine. This Pharmacist continued to refuse to administer the...
Read full review of WalgreensFalsely accused, defamation of character, pain and suffering,
Pharmacy in Grenada MS, pharmacist first name Jada, don't know last name falsely accused me of threatening her which is totally fasle on thing close to threat that was made was me stating I would take medication to another pharmacy she lied to me constantly about my medication get filled fully being the reason I had to see my doctor to get my dosage from...
Read full review of Walgreenshelp my phone don't work
I ordered my meds to be delivered on September 19 I still have not received them. My name is Cindy brown my address is 255 country corner rd Russellville. Ark72802 .my phone don't work I'm ordering on my PC. Please I need my meds asap. I have bad anxiety. And severe sleep disorder And I haven't had them in over a week. Please can I get them delivered as quickly as possible.
Desired outcome: Get my meds asap
Head Pharmacist at the Galesburg, IL location on Main Street and Blaine Avenue
Date: September 27, 2023 Time: evening This is not the first encounter with your "Head, Lead, or Supervising Pharmacist" at this location. Without knowing who I was, she informed me that the patient, David Michael Poplett, birthdate April 19, 1972, had been "banging shelves in the store and causing a disturbance." She went on to ask, "Why is her back?" I...
Read full review of WalgreensPharmacy
On 09/24/2023 I asked Walgreens to refill a prescription for Gabapentin 300MG, The technician informed me that the insurance would not cover the cost because it was not for 90 days. I told her never mind that I would contact insurance. to straighten this out. WITHOUT my permission she went ahead and had the prescription filled, contacted the provider and...
Read full review of Walgreensrx delivery, customer service
Walgreens Northern Lights Blvd, Anchorage Alaska Ordered a prescription that was not delivered. Order status says it was, however, Door dash was not allowed to pick up the Rx. The arrangements were made by Walgreens not me. A complete and utter display of incompetence. Tried to sort it out on the phone, waiting over 1 hour 30 minutes before giving up...
Read full review of WalgreensHow ridiculous it is trying to get anywhere on your website... The phone... Or even talking to someone in a walgreens
So today I was trying to navigate online how to schedule a pcr test for covid... What a joke... The website after clicking on thing after thing and not getting to where I needed to finally took me to the londerry store for the test... Where trying to sign up for a test today wasn't going to happen... I clicked on saturday over and over and got nothing... No...
Read full review of WalgreensA gift card for everything apple
I aida rosado a customer for many years,went to purchase a 500.00 dollars gift card never bought one before so i got the apple gift car only one the had for that amount of money. When i try to use it it said invalid and it would'nt loud, i went back to the walgreens and explain what happen to tne manegar at the time and it e was good i thought because she...
Read full review of WalgreensRefill of prescription
All I wanted was a refill of blood pressure medication. I called it in yesterday, 9-20-23, and recording stated it would be ready after 11 am 9-21-23. As of 8:00 PM 9-21-23, the refill has not been completed. Not the first time this has happened. The prior refill of blood pressure medication was also delayed. I received a voice mail saying medication wa...
Read full review of WalgreensPharmacy Walgreens in Soldotna
I understand that a pharmacist and their techs have stressful jobs and are typically pleasant especially the ones at the counter. I had an interaction with a pharmacist on 9/19/2023 at 9 a.m. who was definitely having a bad day or just felt like humiliating someone while there were 7 people in line behind me listening to everything he said. After two back...
Read full review of WalgreensPrescription/pharmacy
On Monday Sept.18th, 2023, I called in for a refill on one of my prescriptions. I told them that I had taken my last pill, she said it would be ready at 3:00pm the same day. I wait until the next day to go pick it up and was told they were working on it. I told her that I was told the day before that it would be ready at 3 pm and I waited a whole day to...
Read full review of WalgreensPharmacy Service at Walgreens Store #19074
To whom it may concern, I scheduled an appt for 2 vaccines at Walgreens Store #19074 for September 14, 2023 at 6:30 PM. I arrived at approximately 6:10 PM to check in to receive my vaccines. Got checked in within 5 minutes and they told me to go sit down and someone would be with me shortly. At this time, there was no one at or waiting in line at the...
Read full review of WalgreensAbout Walgreens
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walgreens. Make it specific and clear, such as "Incorrect Prescription Filled at Walgreens" or "Poor Customer Service at Walgreens Store #123".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
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- The date and time of the incident or issue.
- A clear description of what happened, focusing on the nature of the issue.
- Any interactions you had with Walgreens employees, including names or descriptions if possible.
- Steps you have taken to resolve the issue, including any communication with Walgreens customer service.
- The company's response or lack thereof.
- The personal impact the issue has had on you, such as inconvenience, financial loss, or health concerns.
Remember to be factual and include any relevant information about transactions or interactions you had with the company.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, emails, photos, or other evidence. Do not include sensitive personal information such as your social security number or credit card details.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred as a result of the issue with Walgreens. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, an apology, or another form of redress.
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Walgreens contacts
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Walgreens phone numbers+1 (800) 925-4733+1 (800) 925-4733Click up if you have successfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have successfully reached Walgreens by calling +1 (800) 925-4733 phone number Click up if you have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number
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Walgreens emailsconsumerrelations.bb@walgreens.com100%Confidence score: 100%Support
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Walgreens address200 Wilmot Rd, MS № 2002, Deerfield, Illinois, 60015, United States
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