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4:09 pm EST
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Liberty Home Guard - Plumbing

I have had liberty home guard for several years and I haven't really used them much the time before this one I filed a claim to only find out that even though I had been paying for the warranty they had canceled my account and I had to get in reinstated before I could use their services. This was 12 07 2022 and now again on 1/18/2025 I submitted another...

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8:30 am EST
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Monarch Utilities - Water provided under SWWC

This company is wrong and corrupt on so many levels. Their water quality is trash. I have a water machine because I refuse to use their water to cook with. They are the icky company in this area so due to their illegal market monopolization they can treat customers however they want. My bill is $400-500 monthly and every month they threaten disconnect if...

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3:18 am EDT
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City of Tulsa Water and Refuse - Collection of 12-year-old unknown/unverifiable water bill

I've ordered new water and refuse service at family homestead where I have not lived in over 45 years. On 10/2/24 The city refuses to provide service until I pay a $312.00 bill that's tied to my social security number for service at that address that was due Decemer 28, 2012. Utilities at that address have never been in my name, but ALWAYS in name of my...

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5:46 pm EDT
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Exel Energy - Smart meter

This man was changing my meter on Wednesday, March 20 at about 3:30 pm. He did not come to my door to let me know. I could not see what he was doing. I realized he was changing my meter when the electricity went off. When he was connecting the smart meter the lights started flashing very fast. I guess he finished, and the lights came on. There was just one...

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2:48 pm EDT
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Atlantice Coast Heating and Cooling - Heating & cooling

I purchased a 10-year parts and labor contract ($600} from Atlantice Coast Heating and Cooling in August 2020. March 2024, I phone Atlantic Coast Heating and Cooling about a problem. After repeated calls, I received one text asking about my receipt on 2 March 2024. After providing my receipt, no one answers any of my...

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6:56 pm EST
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Delmarva Power - Electric service

I use the APP to monitor my usage and check in my bills. On July 11,2023 I had a payment returned in error which showed as a returned payment in the app and showing charged back to my account. In July 11, 2023 I maid the same payment using my debit card. Based on the information on the app that returned payment was added back into my balance due on July,11...

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9:43 pm EDT
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Delmarva Power - Electricity account

Delmarva has one of the worst customer services I have ever dealt with. I’ve called not less than 6 times about this issue and I don’t understand why this company can just keep your money. My autopsy had an error and paid my $270 bill three times. I called Delmarva multiple times to try to fix it. I was originally told I needed to wait for all three to...

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10:38 am EDT
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Peoples Gas - I’m not receiving gas

I setup accounts for gas : 2 units plus a public line , for 4929 w wolfram , Chicago , il , 60641 . And they told me that the building is cut from the main , but somebody will come to the building to see if there are lines Conected to any apliances , and from there they ll dig and give me the service . After 36 h nobody contact me to come into the building...

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5:17 pm EDT
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Enercare - Heating repairs

What a scam! Do not call them for repairs to your heating system because they will shut it down and tell you that they need to replace it for $15 thousand dollars ! Oh but don’t worry because you will get a rebate and it will save you thousands of dollars! Really? That’s what they did 10 years ago ! Same thing and I still haven’t finished paying for it...

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4:22 pm EDT
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Delmarva Power - Billing

Delmarva replaced a broken gas meter in June of 2023. They didn't update the system to reflect the meter replacement. I was then sent a bill for $15,184.37. It was a paper bill that I missed in a pile of mail. I only found out about this on 8/15/23, when I received an email stating that I had a corrected bill. I then logged into my Delmarva online account...

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10:13 am EDT
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Eagle Repairs - Water heater

I was referred to Eagle by Select Home Warranty. Eagle scheduled appointment to evaluate water heater and I paid advance $75.00 to expedite process as requested by Eagle Repair, they never showed up. I have tried to contact Eagle numerous times by phone and internet for credit on my card but to no avail. I have contacted Select Home Warranty and they have...

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12:58 pm EDT
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Toledo Edison - Power always going out

I have lived in my home 5.5 years. The power goes out constantly. Only once or twice due to weather or an accident taking down a pole. All the other times, on average 3-4 times a year, due to transformers blowing. 95% of the time, the homes on the other side of the street aren’t affected. Obviously there is a serious issue within this area. They need to...

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2:53 pm EDT
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Texas Utiliy Help - Utility assistance

I am a 1099 employee and they refuse to accept my paystubs. I assume they use a formula to calculate income and if your pay method does not fall in the 40/wk/hourly pay then they just deny you and say you make too much. My employer has been around for 150 years and the paystubs are logical, proper format. I uploaded a word doc explaining how I get paid...

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4:36 pm EDT
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Michigan Natural Gas LLC - Utility gas (home heating) predatory scam

Since my overcharge refund is being held hostage, mng llc admitted to their error of the overcharge, it appears that this is a "contractual" scam that utilizes questionable company policies. The state attorney generals office seems to serve no purpose along with the mpsc (michigan public service commission) which has a reading and comprehension skill...

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2:49 pm EST
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Enercare - Hot water tank rental

I have a property which rents 41 hot water tanks. I tried to place a call to Enercare regarding what I felt was a failing hot water tank. 1st call 30 minutes and was hung up on while waiting to book apt. 2nd call 30 minutes to set an appointment but... we will call you back in 4 hrs because the system is down. The room with the hot water tank in it has a...

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10:17 am EDT
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Peoples Gas - Peoples should be sanctioned for such practices.

Sir/Madam: I received a Notice from Peoples Gas that it was enrolling me "free" in their "Gas In-House Line Protection Program" which has a regular cost of $2.95 per month and that "No action is needed to continue enrollment." This is thievery! I did not request this service and do not wish to "continue enrollment." I sent them a letter informing them as much. Thank you. Jeff Balicki

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10:09 pm EDT
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Enercare - Hot water tank - non disclosure of term

I have been paying a rental fee from 2001. In 2015 there was a water leak from the tank and I was in much despair. Enercare sent their tech to replace it. There was no contract. The tech called the office and I was verbally asked a few questions to hurriedly get my approval for the replacement. There was no full disclosure or transparency and no term.

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1:22 pm EDT
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Enercare - Hot water service

I am just writing in hopes that you can help us in dealing with a corporation called Enercare. We rented a tankless hot water heater from Roy Inch and Sons from London with Cheryl-Ann Lovie as our sales rep who had previously owned Comfort Guys here in Woodstock. Comfort Guys was then sold to Service Experts / Roy Inch in 2021. But since Service Expert...

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10:11 am EDT
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Enercare - Water tank

Enercare sent 5 technicains to my home over a 2 week span and did not document the notes. Was approved for a new water tank and then no one had any idea that this was the situation. Was back and forth on calls for over 4 hours and was finally approved for the correct water tank and then they showed up with the worng tank. Was advised by an energy management...

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6:26 pm EDT
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Utility Trailer Manufacture Atkins, VA - I want to be transferred to another department

Hired under false pretext. Was hired to do one job, once hired was put into a different location was told I would be moved to the location I was hired for once the supervisor came back from vacation. The supervisor came back from vacation & they still will not move me. I have been singled out by my supervisor in the op-shop, where I'm being forced to work...

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