Xikar Lighters review: Lifetime warranty

I bought a lighter from them with a lifetime warranty. It stopped working, I got a return number from them and sent the lighter to them by UPS, which they received weeks ago. They have refused to answer me after numerous emails and phone calls about the status of my lighter. Their customer service is the worst ever. The return info is (RMA10136243)

John Nardi

wamman.[protected]@gmail.com