Menu
Write a review
File a complaint
Xcel Energy

Xcel Energy review: Demand letter for threatening

B
Author of the review
3:03 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

individual entered backyard police called arrived home to find him on front walk asked why he was in backyard and told he was going to change to smart meter — Colorado has a state law that they must give 90 day notice then 60 day then 30 day Told him no notice received and to leave became belligerent telling us he could do what he wanted Told him to leave and he did
now I get a letter from Excel telling me that since I threatened their unidentified employee or contractor that they are going to cut my power unless I agree to a smart meter I opted out last year and agreed to pay the extra fee Emailed customer service and to date no answer

Desired outcome: leave my current meter alone schedule times to enter my yard and read the meter

Confidential Information Hidden: This section contains confidential information visible to verified Xcel Energy representatives only. If you are affiliated with Xcel Energy, please claim your business to access these details.

0 comments
Add a comment

More Xcel Energy reviews & complaints

Xcel Energy - Billing rip off! 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Xcel Energy - Overcharging 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Xcel Energy - Cold weather rule 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Xcel Energy - unauthorized billing
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Xcel Energy - double billing
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Xcel Energy - noisy transformer pad mount
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Xcel Energy reviews and complaints
  1. Xcel Energy Contacts

  2. Xcel Energy phone numbers
    Click up if you have successfully reached Xcel Energy by calling +1 (800) 895-4999 phone number 0 0 users reported that they have successfully reached Xcel Energy by calling +1 (800) 895-4999 phone number Click down if you have unsuccessfully reached Xcel Energy by calling +1 (800) 895-4999 phone number 0 0 users reported that they have UNsuccessfully reached Xcel Energy by calling +1 (800) 895-4999 phone number
    Residential
    Click up if you have successfully reached Xcel Energy by calling +1 (800) 481-4700 phone number 0 0 users reported that they have successfully reached Xcel Energy by calling +1 (800) 481-4700 phone number Click down if you have unsuccessfully reached Xcel Energy by calling +1 (800) 481-4700 phone number 0 0 users reported that they have UNsuccessfully reached Xcel Energy by calling +1 (800) 481-4700 phone number
    Business
    Click up if you have successfully reached Xcel Energy by calling +1 (800) 895-2999 phone number 0 0 users reported that they have successfully reached Xcel Energy by calling +1 (800) 895-2999 phone number Click down if you have unsuccessfully reached Xcel Energy by calling +1 (800) 895-2999 phone number 0 0 users reported that they have UNsuccessfully reached Xcel Energy by calling +1 (800) 895-2999 phone number
    Gas Emergency Or Outage
    Click up if you have successfully reached Xcel Energy by calling +1 (800) 895-1999 phone number 0 0 users reported that they have successfully reached Xcel Energy by calling +1 (800) 895-1999 phone number Click down if you have unsuccessfully reached Xcel Energy by calling +1 (800) 895-1999 phone number 0 0 users reported that they have UNsuccessfully reached Xcel Energy by calling +1 (800) 895-1999 phone number
    Electric Outage
    More phone numbers
  3. Xcel Energy emails
  4. Xcel Energy address
    1800 Larimer St., Ste 1500, Denver, Colorado, 80202-1408, United States
  5. Xcel Energy social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 17, 2026
  7. View all Xcel Energy contacts
Xcel Energy Category
Xcel Energy is ranked 2 among 58 companies in the Utility Services category