UPS
Reviews and Complaints

In April of 2022, our business received an invoice from UPS for roughly $1200. We had only been open since September of 2021 and thus far, never shipped anything. We are a small, 400 sq ft retail store.

Upon investigation, there were two shipments to somewhere in Canada, originating in Florida. We're located in Michigan. The shipper used our Business Name but we'd never heard of the woman before, nor did we know who the receiver was.

I called UPS and after multiple transfers, I was told they'd look into it further and get back to us. They then "updated" the account by removing the shipper's name and number and replacing it with ours.

In July 2022, I received another invoice, this time with late charges for the same transactions. Again, called UPS and after multiple transfers was told they'd look into it and get back to us. Again, no follow-up from them.

In August, we received a collections letter regarding this. Immediately called the collection agency and was informed that there was nothing they could do about it and that I'd have to contact UPS directly. Now when contacting UPS, monthly, we get the same runaround. That the charges are valid and that we need to take it up with the collections agency, who, of course, sends us back to UPS.

They now call daily for payment of the fraudulent charges and UPS says they do not have a fraud department we can speak to. They say it's been investigated and the charges are legitimate. I'm sure they are, something was shipped from Florida to Canada on two occasions, but it wasn't by us! Nor do we know the parties involved. They've been zero help, this is going to affect a new business' credit and they say there's nothing we can do about it.

Their customer service help information line gives out incorrect information about what products can be legally shipped (Tobacco) on 11/22 and 11/23. After being assured it can be legally shipped by their help line the customer service center assures me it can not on 11/23. Leaving me with a tobacco product I can not return or ship, and no desire to smoke myself that I would not have purchased if I had known it can not be shipped!

I ordered 4 packages from QVC all my packages show delivered on 11/16/2022.This isn't possible because I have 4 heavy duty cameras that feed to my phone and a company who monitors my cameras.I have never had any problems with ups except 1 time many years ago. These packages were for a local non profit for toys for tots.It makes me angry that I paid for shipping and this co lied to me.They either have a thief running the route or they have a crappy maybe even a thief in the ups warehouse.My husband is also retired.Fedex has stepped up their game and ups is now the delivery co that I hope doesn't get my orders to deliver.

I paid for a $1200 item to be shipped from Europe by UPS. I specifically requested and paid for "Signature on Delivery", but when I arrived home, I found my package in plain view on the doorstep. My wife and son had been home all afternoon and were certain that the delivery driver had not rund the bell. I then saw that the online delivery confirmation indicated that the package had been signed for by "MR". It had not and there is no MR in my house.

So I called UPS customer service on Nov 3 to complain and request a refund. I was told that my complaint would be escalated and I would hear back soon. Having heard nothing, I called on Nov 9 and went through the same conversation. I called again on Nov 11, only to learn that my complaint had never been escalated, so this time I asked to speak with a supervisor, but she was not available. I was told that Stephanie Mendes would call back within an hour. I called again on Nov 15, asking for Stephanie Mendes, but was told that no-one by that name exists. Nevertheless, a supervisor would call me back within an hour. I called again on Nov 21 (my 5th call), quoted my case number and asked to speak with a supervisor. None were available, but would call me back within 24 hours. I have not received that call. How can this company be so resistant to providing customer service and be so deliberately organized to wear their customers down, perhaps in the hope that they'll go away. Perhaps they treat dissatisfied customers as a lost cause and not worth dealing with. With a Google review rating of 1.3 / 5, they are well on their way to 0.

Amazon sent me a defective item. Amazon set up a pickup where I would place my item on the porch and UPS would bring their own label and put it on the defective item’s box.

September 16th - UPS comes, they bring their own label, but instead of putting their label on MY package, they mistakenly put their label on my wife’s package. Within 15 minutes of UPS leaving, my wife realized what happened and I called UPS.

I spoke with a rep at UPS, told her the situation and she said she would contact the local office and let them know. The rep told me UPS would bring my wife’s package back on Saturday September 17th.

September 17th - I waited until late in the afternoon for UPS to come but finally broke down and called them. I spoke with a rep. The rep assured me I would have my wife’s package on Monday September 19th.

September 19th - I waited until late in the afternoon for UPS to come but finally broke down and called them. I spoke with a rep. The rep said they would contact the local office to have them look for it.

I was strung along until I begged them to please return the package until September 28th.

September 28th - I called UPS, spoke to a rep who said she knew what the problem was and that she was doing a “Modified Intercept” That gave me some hope.

September 30th - I called UPS, spoke to a rep who said we need to do an “Investigation” I’m thinking finally, someone is going to actively look for my package. I received an email from UPS asking me for a description of the items. I sent them 2 copies of the receipt so there wouldn’t be any dispute over what the value of the items were. I was told it would be 8 business days.

October 14th - I wake up, check the tracking (1Z0W3Y267813600856) and see they cannot find the package. I called them, they said they were looking for the package and for me to be patient. I am honestly losing my patience because each time I call, I have to repeat the same story over and over.

October 20th - I called UPS, they say they need more information. I sent the receipts again.

October 21st - I received an email from Angel I. He tells me they are working on it.

October 24th - I got an email asking for more information. I have given them everything I had. It’s been over a month now and I am losing steam.

October 25th - Called [protected] the page investigation team, asked them what else do they need from me. I was assured by a rep they all the information and would be cutting me a check. FINALLY! Someone is listening. I was wrong because within 15 minutes of my conversation with the rep at UPS, I received an email stating that ups had made several unsuccessful attempts to contact me, and my case is closed. My blood boiled!

I immediately called up and demanded to speak to a supervisor. I spoke with a rep who claimed she was a supervisor. She said she was sorry for the problem but since Amazon made the label, UPS was paying Amazon and Amazon would pay me. I was told to contact Amazon.

Contacted Amazon, Manar E called me, I explained the situation and Manar truly tried to help me. I felt that through this whole process, Manar was the only one who followed through on what she said. Manar had to contact some people to see if she could get it resolved.

November 3rd - Manar called me, we had a conference call with UPS. UPS stood strong and said they were going to pay Amazon because they requested the pickup. Manar and I were told that within a few business days, UPS would be cutting a check to Amazon. I was having a little bit of hope.

November 11th - Manar calls me, she tells me that Amazon never received the check, and I was not getting a penny. I explained that this was NOT Amazon’s problem, and it was NOT Amazon's property. UPS should be paying ME for my WIFE’s property. UPS shut Manar and me down and ended the call. Manar tried her best. I do appreciate all the effort Manar put into the situation.

November 12th - Manar calls me back asking if my wife’s package was an Amazon order. I told her it was. Manar said she was going to contact the vendor of my wife’s order and maybe we can work something out. I said absolutely not. This was UPS’s mistake, and they need to make good on it. I was not having another company pay for UPS’s mistakes

November 18th - I have the day off, I am ready to go at it with UPS. They now have my undivided attention. I called, asked to speak to someone in Corporate. I had to tell the story again twice. Finally, I got someone who claims to be in Corporate and I told her the story and she said that UPS will NOT be paying me and that I have to go after Amazon. I’ll admit it. I lost my mind and told her exactly what I thought of UPS. I told her I would be contacting the Better Business Bureau because I am done talking.

Well, the driver just did it again! He delivered a package from llbean to us this evening (nov. 17) [edited] (1z81r5110355412349) and we had a sign by the mail box there telling him to please not throw it on the ground as he usually does but take it to our front deck and this time he threw it in the road! This is a rural area, so the mailbox is almost an 8th of a mile from our house. Anyone at all could run over it or take it. The driver is doing this just to be nasty. What happened to the nice drivers we used to have who brought it to the house and said hello? I have talked to you on email and on the phone 2 or 3 times now, you said you would take care of this and you haven't. I also called llbean to let them know what ups drivers are doing, so maybe they'll find another way to mail their stuff. I I have talked to your "customer service" two times now (people in india with thick accents) and they said they would take care of this but never did. Then a guy at a ups story I called said the drivers can't drive up a driveway. What? Actually our "driveway" is a road on google earth with three houses on it. Doesn't ups have any self pride anymore?

My name is Christine Woods and my packages have been being delivered to the wrong address again, I have complained before and it got fixed but now it’s happening again. Here is the tracking number for the one delivered wrong today 11-17-22. 1Z98F651027203571.

My last two delivered wrong were placed on my mailbox by the neighbor and had appeared to have been open. I just want my packages to be delivered to my house.

On August 6, 2022, I purchased a Northern Lite Truck Bed Camper from Apache Truck Campers in Everett, WA. In order to install the camper on my 2022 Ram 3500 pickup truck, the truck tailgate was removed.

Apache Truck Campers arranged with UPS to ship the tailgate for my truck back to me in Las Vegas, NV. On August 16th, my American Express credit card was charged $386.75 for the shipment. I am presuming that is the date that UPS picked up my tailgate from Apache Truck Campers.

On September 8, 2022, I checked with Apache Truck Campers because I had not received the tailgate. By email, Andy Austin at Apache Truck Camper informed me as follows,

"Your shipment 1ZX988470342554780

Sent UPS, claims delay, but in process, probably switched from standard ground to a big truck."

That is the first time that I was made aware that UPS was providing the delivery service, what the Shipment Number was and that there was a delay in delivery. All that information came from Apache Truck Campers. I was never contacted by UPS about the delay.

I am a patient man and understand that delays happen. On November 14, 2022, I decided to follow up on the delayed shipment of my truck tailgate. I went to the UPS website and enrolled in their tracking system. Using the shipment number 1ZX988470342554780, I tried tracking my tailgate package. Exhibit 1 was provided to me by the UPS tracking system. It showed that my package was still delayed but it did not tell me where my package was located. On that same date through the UPS automated customer service system on their website, I decided to send an email inquiry about the location of my tailgate package. On November 15, 2022, I received an email response to my inquiry about the delayed delivery, which is Exhibit 2 informing me that tailgate package was lost and that I needed to file a claim as outlined in Exhibit 2. This was the only notification that I received from UPS to that date. UPS never tried to contact me about the delay or the fact that my package was lost until I initiated a communication with them on November 14, 2022, and they responded to me on November 15, 2022.

On November 16, 2022, I followed the instructions in Exhibit 2 and tried to file a claim online for my lost package. The system informed me that more than 60 days had past since my package was picked up for delivery and that the time for filing a claim for a lost package had expired. Until November 16, 2022, I was led to believe that my package was delayed. I had no idea that it was lost until I received the November 16th email (Exhibit 2). As far as I am concerned, the 60 day time period for filing a claim with UPS on a lost package began on November 15, 2022, when I was informed for the first time that my package was lost.

Exhibit 2 also gave me another option, “…you can call our Package Investigation team at [protected]. They are our specialists when it comes to investigations.” After my failure online, I called the number provided in Exhibit 2 thinking that I was going to be talking to a person on the Package Investigation Team. Instead, I was greeted by an automated calling system and directed to provide the shipment number once again. After several frustrating attempts to provide the shipment number, the automated system finally understood what I was saying and informed me that the package associated with that shipment number was lost, that more than 60 days had past since the package was picked up and that the time for filing a claim for the lost package had expired. I was definitely not happy with that response and called the number back multiple times trying everything that I could think of in order to talk to a human being, but nothing worked. Angry and frustrated, I gave up for the day.

On November 17, 2022, I continued my quest with UPS to find my lost tailgate package. I went back to the online system and again tried to file a claim for a lost package but the results were the same as the day before. Finally, I turned to the pop-up automated assistant that I had used previously to send UPS the email that resulted in Exhibit 2. This time I asked to speak to a person about my claim on a lost package. The automated assistant asked me to enter my phone number in the system and informed me that I would receive a call back shortly.

Within about 10 minutes, I did receive a call from UPS. From the accent, I could tell that the UPS representative was not a native English speaker. She had trouble understanding me and I had trouble understanding her. After numerous attempts, she finally understood the shipment number that I was providing her. She informed me that the UPS system told her the package associated with that shipment number was lost, that more than 60 days had past since the package was picked up and that the time for filing a claim for the lost package had expired. I asked to speak to her supervisor.

I was transferred to another UPS representative who was a native English speaker. After giving her the shipment number, she informed me that this was a lost ground shipment and that she only handled lost air shipments. She regretted that she would have to transfer me to another UPS representative who handled lost ground shipments.

She transferred me to another UPS representative who did handle lost ground shipments. Once again, he informed me that the UPS system told him the package associated with that shipment number was lost, that more than 60 days had past since the package was picked up and that the time for filing a claim for the lost package had expired. I informed him that I did not know that the package was lost until two days ago and that I had been previously told that the package was merely delayed and not lost. When he insisted that he could not provide any more help, I asked if he was part of the Package Investigation Team and he informed me that he was not a part of that team. I then asked to speak with his supervisor.

After much delay, I was finally transferred to another UPS representative who said he was a supervisor. I spent a great deal of time providing all the above details to him. Inspite of the facts presented, he held to the UPS response that the time for filing a claim for a lost package was expired. I then asked if he was a member of the Package Investigation Team. To which he responded, “No”. I asked him to transfer me to the Package Investigation Team. To which he agreed and said he was transferring me. However, my call was promptly disconnected from the UPS system.

I am at my wits end in dealing with UPS. They made no attempt to contact me about the delay or loss of my package. A new tailgate for my truck will cost me about $3000. Any help you can provide would be greatly appreciated.

Fred Jones

[protected]

[protected]@aol.com

9982 Cambridge Blue Avenue

Las Vegas, NV 89147

Received two packages yesterday. I have instructions on my account that tell the driver to deliver to my front porch. Those instructions include a code to open a gate on my driveway. Driver ignored the instructions entirely, and left the packages thrown on the ground IN THE RAIN next to the gate. 10 feet from where they were dropped is a shelter that would at least have kept them dry.

My name is Anastasia Dunaway. On Thursday, November 19, 2022, I called my mail-order pharmacy to order my diabetes medication, which is perishable and requires refrigeration plus quick delivery. The pharmacy adds cold packs to the package before it is picked up by UPS so that the medicine stays cold for a reasonable amount of time during transit. The package is always marked “Perishable” on its exterior, so that it is clearly visible to UPS employees or any carrier they employ.

On Saturday, November 12, 2022 (the day the package was due), I received an email from UPS, saying that the delivery was changed to today, Monday, November 14, 2022. I called my mail-order pharmacy to let them know about this, and then I called UPS to complain. The agent told me that she would call me back, and she never did. I have been trying to get through to UPS since then, but it is impossible to get a customer support agent on the phone; their system is incredibly convoluted. It’s also impossible to use their Live Chat feature online, as no one responds to it.

Today, I received another email from UPS, saying that my delivery was rescheduled for a second time to today (Tuesday, November 15, 2022). I called my mail order pharmacy again to let them know about this, and again I tried calling UPS and also tried to use their Live Chat feature, but was (again) unsuccessful at both attempts. I am certain that my perishable medication will be compromised and unusable after four days of waiting for it. My email is [edited], and my phone is [edited] Thank you.

I have provided UPS all of the documents they ask for and they are now asking for additional info I have already provided. SEVEN documents uploaded. Pictures of both the box and item. Their own paperwork filed back. UPS has now sent me documents with a claim number and if I have an issue, to call 1-800-PICKUPS. It leads to n automated system that only tracks claims, and it outright says "Sorry, I cannot connect you with a representative."

Our claim now says we still have not filed the required paperwork. It has been over two weeks at this point and I have done everything requested. I cannot get a hold of a rep to get clarification.

Not sure what I am doing wrong but at this point I believe UPS's insurance claim system is an outright scam. We have never been able to submit an insurance claim and get paid for their damage to an item and box - twice now we were not given clear ways forward, and led into a system that does not get results.

m writing to let you know I have never had so much trouble getting a package to a destination before. I've been using UPS for all my shipping. This started Monday 10/31. Its now 11/5 and the package is still sitting at a hub in Ohio. I have spoken to several people between customer service, shift manager and supervisors and as many times as they have told me this was taken care of, when I check back, the receiver hasn't received the package and its still sitting at the hub.

My first problem was the first quote I received from the local store here in Hackettstown NJ. A man there told me he could ship Fed Ex. which was what the person receiving the package wanted. He quoted me a price with Fed Ex. We went back a few days later to send the package, the person who gave me the quote wasn't there and we were told that they don't ship out Fed Ex anymore. So we went with what we've always used before, UPS. I told the receiver his package was coming to the address he requested but it was being shipped UPS.

This was a problem, the address he gave us was to a Fed Ex facility and they can't scan in UPS packages. The address we had was on Detroit Ave in Lakewood OH. There is a UPS store down the street on Detroit Ave that could get the package and that would be fine for him. I went to the UPS store in Hackettstown, and they said I had to change the address online, they couldn't do it at the store. Back home and pull up the tracking website looking for where I can change the destination or just the house number. I couldn't find it on the webpage, so I called the Customer Service number and thats when the fun really started.

The first rep I spoke to said I can't change the address. I told him they told me at the store to go online and I can change it there, but he said on this package I cannot because of the label they printed. Apparently, they closed out any options, such as changing the destination. He wanted me to go back to the store again and have them print up another label. I asked how that would change the package since that was the label being scanned everywhere and I would have the label with the correct information on it with me. He didn't have an answer for that. He said right now it would go to the destination on the label. I told him they won't accept it and they'll end up shipping it back to me. At that point I would be expected to pay shipping again and ship it to the different address. He said Well yes. There wasn't anything else he could do. I thought it sounded ridiculous. I understand they can only send the package to the address they have but NOBODY could change the house number? it's the same street, same town, just a few doors down and nobody has the power to do that small change. I wasn't trying to send it to another state, just a different number on the same street.

I asked for a supervisor. I was transferred to the shift manager. He argued with me for a half hour that nothing could be done and i could ship it again for free. I asked how that could be, how would they know I already paid for the package since now the address is different, he didn't know but he was sure I could do that. My husband was tired of hearing the arguing and took over the call. In 30 seconds, he understood we were changing the house number and he said OHH, That I can do. It's not a major change so that I can do. Thats what I had been asking for the last half hour but that's for another story. Now this was all on 11/2.

Next day 11/3, package still didn't get there. I called again. This time I was on hold for 49 minutes and finally got another guy who told me That the package was still in Middleburg being held on my request. I explained I never requested that. He supposedly took care of it and I would be getting a call in an hour to confirm so they can deliver the package. I did in fact get a call but didn't answer the phone quick enough and had to call back. Called back and was on hold another 45 minutes and spoke to yet another one. He must not like his job. He not only told me that I request the package be held but I also made that request at the store today and the store called not me. I explained that I was never at the store today, that was yesterday, and they couldn't do anything for me there I had to do it at home. He told me No; I wasn't at the store today. I don't know how many times he told me where I was and what I did and simply would not listen to me. I asked for the supervisor again and got someone else. This person told me he would call while I held on and have the hub change the address and have it delivered to the correct address in Lakewood in the morning. I confirmed the address with him a few times and had him repeat it back. I was finally relieved it was going to the right place.

Today is 11/4. It was supposed to be received by 7PM. All day I have been checking in on the tracking and it says it's on its way and there's something about details. I check the details and they say that last night there was an attempt to contact me for confirmation and then they can clear the package. I called customer service again. I missed the name of the woman who called me, but I went right to the supervisor. This time I spoke to another guy.

I quickly as I could, explained what was happening. I gave him the tracking number and he, I'm guessing, could see what was going on in the system. He informed me that the package was still in Middleburg and that they needed my phone number to confirm. While I was on hold, he called the hub also, gave them my number I suppose to call me and confirm, and the package would be on the truck.

Here is another problem. The person who I was shipping this to needed it today, before the weekend. Danny said if they didn't get it on the truck tonight it would be delivered Monday. So as of right now, I paid for 2 to 3 days shipping and I can't even get it out of the hub in time to get it there, and my receiver has to wait till Monday now. He has no way to get to the hub to pick it up himself, he has no car. The hub is an hour and a half away from him.

As I said before, I have never had a problem shipping with UPS but this one small package, 7 lbs., has been nothing short of a nightmare from the start and I have a feeling it's not over. I've lost all faith in anybody that tells me they took care of it. I'm betting anything that on Monday that package is still sitting in Middleburg either waiting for confirmation from me or it says I cancelled it or something. I personally don't do as much shipping as I use to but I use to always us UPS, but I can't anymore. I'm shipping things out that are bought from me and expected or needed for a certain date and I can't continue to use a company that I don't trust can either get the package there the first time or at least be able to help me fix the problem in a timely fashion. I'm in NJ and I could have driven to Ohio, got the package myself in Middleburg, delivered it to Lakewood and been home already.

Ups lost my package and blamed me for it. I called ups because there were no tracking details online on 11/3 for a package with an expected delivery of 11/4. I called back on 11/4 and was told that my package was lost in transit and an investigation was started. I checked with my local ups and the store account owner told me I should have not called ups and that it was my fault the package was not going to be delivered - he mentioned that because of me calling and ups starting and investigation to locate the package, "the package will get there, when it gets there". Terrible customer service - would not recommend.

Todays date 1 of your UPS Trucks has multiple scratches II

And.. I have branches DOWN ..

PLUS Your customer service is NON Existence.

UPS should have on FILE to NOT deliver a package to 19575 Lariat Lane Redding CA 96002 as ANY & ALL deliveries to that address should go and

has been this way FOR YEARS to 2700 Eureka Way Redding CA 96001

I have a UPS account and if this [censored] continues we go back to Federal Express the extra cost is worth NOT putting with your NON Existence customer service.

i had schedule package was to be delivered today, and it show it was delivered, but no package, my wife was even home, this 2nd time this has happen with ups, the driver need read address.

1st time i had go look for four package and found front porch 5 house down. now this 2nd time i had UPS deliver and now how know where this package is.

UPS has not contacted where my packages the shipped was Nov 2

I ordered a product from T-Mobile that was due to be delivered on November 1st. It said it was out for delivery that day and would be delivered to my preferred access point. Later that day after no attempts to deliver the package, it was sent back to the sender. How can it say attempted delivery but needs signature, will try next business day, then one minute later say the package was never picked up from the access point? It was never delivered to the access point! Then I'm told they're not supposed to deliver electronics to access points. If that is true then it should be embedded into the bar code so when the system picks my address it say that it cannot be delivered to an access point. However, I didn't have this problem in the past.

This incident took place on Tuesday, November 1st, 2022, and is regarding a package from HelloFresh, a food subscription service, tracking number 1Z2E2R79P209570263. I knew it would be arriving in the late afternoon, which was fine as the company packs its items so they can last. I received a UPS notification that the package had arrived and was marked FRONT DOOR. But when I opened my front door, nothing was there. I looked down the staircase as I'm on the second floor of my apartment building; I thought perhaps the package was on the stairs. It wasn't. I then looked over the banister and into the common hallway and found it flopped on the floor next to the built-in mailboxes. The box weighed approximately 15-20 pounds, so I had to maneuver up the stairs to my apartment.

I'm glad there are only 4 apartments in my building, and I know my neighbors in the building, but this was inexcusable of the driver. To mark it as delivered to my front door was hardly accurate. They left it where it was convenient for them, not me as the customer. I've seen drivers use a dolly if an item was heavy, so I don't know why one wasn't used in this instance. I live in a quiet building and thankfully haven't dealt with theft, but in an apartment complex, you never know who might move in. That your driver didn't take this into consideration;] I have no idea. As far as I'm concerned, the package was not delivered to my residence and put me in a predicament as I have back issues, which made it hard for me to lift.

This isn't the first time one of your drivers messed up and I'm unsure if it's the same person or not as I've never had this problem until recently. On October 15th I received a notification of two packages being left at my door. When I opened the door and looked everywhere, I had no packages. The next day, they appeared at my door, so I'm guessing one of my neighbors was kind enough to bring them to me - I'll never know who as they left no note. But again, this isn't something we should have to do.

The most recent retaliation happened on 10/31/2022 and then again on today, when contacting UPS in regard to UPS tracking number 1Z97466X0398677776, the driver stated that he could not deliver to package yesterday because of the code to the building, when clearly the driver has a key to the building. After being told that a manager of the delivery center would be calling me back in an hour, which never happened. Called back several times last night and again was told the manager would be calling me back time and time again. Called today at 12:59pm the rep of the call center, contacted the delivery center with me on the line. Jamie at the call center advised us that the package was on hold and did not go back out for delivery today. When I advised that regular delivery driver was on vacation and there was a new driver on the route. there are facts here that is clear signs of retaliation.

1. I called several times yesterday regards to this matter and was told that a manager from the center would be calling me back. Which never happened and could have been out for delivery if the manager of the delivery center would have called me or my mother back.

2. I gave the call center my mother's number [protected] Barbara Samuels the receiver for the package several times on 10/31/2022. The code to the building has never worked and the regular delivery driver has a key to the building, in fact the door has been unlocked for years now. And the driver delivered other packages to the building to resident within the building.

3. Why was the package put on hold at the center, when it could have been redelivered to my mother today? After I called several times yesterday evening.

4. Jamie told me the package was not being delivery today and was in a cage where she did not have a key. Then I told Jamie, I was contacting the inspector general in regard to the unprofessional behavior of the delivery center. Jamie stated that she can have a special delivery driver, delivery the package today.

5. This is clearly on-going retaliation from Washington State and North Carolina after complaint of public corruption, collusion, abuse of power, and acts of Rico

Plaintiff alleges that the codefendants of the US Post Office officials acted in their full capacity, conspired with defendants when they acted in their full capacity, when defendants cause injury, oppress, threaten and intimidate Plaintiff. Defendants/codefendants have hindered and prevent Plaintiff to freely exercise and enjoyment of her rights and privileges. Plaintiff alleges that Defendants/codefendants committed many offensives that included attempted murder data theft, relating to fraud and connection with access to Plaintiffs devices, activity including connection to Plaintiffs identification of documents, interference with Plaintiffs’ phone, phone records, computer programs, packaging, mail, and restrictions on payments all for the purpose of financial gain. These are acts under the RICO. Defendants/codefendants conspired to violate plaintiff civil rights. Defendants/codefendants deprived Plaintiff her civil rights under the color of law, Defendants/codefendants discriminated the Plaintiff obstructions of her enjoyment. Defendants/codefendants conspired to cause harm to the Plaintiff when tampering with plaintiffs’ vehicles and entering into Plaintiffs’ apartment located at 4210 Falmont Place Unit 207, Fayetteville North Carolina. Plaintiff alleges that defendants/codefendants conspired to cause injury to plaintiffs’ family member son Daequan Samuels. Defendants denied Plaintiff her equal protection under the law. Defendants denied Plaintiff her equal protection under the law. Defendants/codefendants caused a Plaintiff emotional distress and anxiety through extreme and offensive conduct including stalking the Plaintiff.

After reporting abuse of power, fraud, and corruption in North Carolina Department of Administration conspired with defendants and codefendants to stop all Plaintiffs communication by via mail. Plaintiff alleges that Plaintiff has been retaliated against for being a whistleblower. These defendants and codefendants conspired with criminals/actors are tampering with mail, phone calls, emails, credit reports and all financial information. What is happening here is Plaintiff alleges that all this is happened because after Plaintiff Dineen owner of DBA Dee’s Construction secured a contract with North Carolina Department of Public Safety where there were contract violations, that turned into criminal activity, then organize crime. There has been retaliation with threats on Plaintiffs and family members lives plaintiff son. Defendants and codefendant North Carolina Department of Administration and its public governmental Entities have done everything from hindering Plaintiff from working, and economically trying to destroy Plaintiff and her family. Plaintiff alleges that the North Carolina State Employee within the Department of Revenue conspired with the United State post worker and FedEx employees in tampering and diverting Plaintiffs mail to the EECO, IRS, Passport, and other information in regard to plaintiff bills and infringing on Plaintiffs right to privacy and equal protection under the law.

Plaintiff alleges and believe that the North Carolina state employee paid, and United State postal employees and FedEx employee tamper divert my mail to a North Carolina official. The manager of FedEx: Location: 5091 Morganton Road, Fayetteville North Carolina 28314, and the United State postal service employee.

My package was not left at my apartment on 10/28 when there was an enclosed porch the driver could have left it on. I am upset that I had to wait for the package to arrive at the access point at Advanced Auto Parts and then had to go and pick it up it did not arrive until after 4 pm on 10/31. This driver has not delivered packages in the past that do not need a signature leaving a tag on the door. I understand that there are threats of theft and other reasons why a driver might not leave a package, but other delivery services don't have issues with leaving packages on my porch. It is unacceptable that I cannot receive my packages on time. I have always valued UPS’s service and they have had my deliveries to me on time or early. If the service is not going to be what I expect then I will shop at businesses that use other delivery services.

Date: 10.31.2022

Tracking number: 1Z582ER46609981346

Dear Sir,

On Oct.27th, at 10AM, I delivered an envelope to UPS store # 3012 in Nashville and, to be shipped over the night to Canada and be delivered next day by 3PM, the postage cost was $98. In the store I was told that, as it is an international destination, we cannot guarantee the next day delivery because the delays may occur in Canada. But as attached prints of tracking steps and my comments on them, after 35 hours the package was still in Nashville (USA). It is obvious that UPS did not care about my overnight shipment request.

So I claim;

1- The full refund.

2- Returning my package with no cost to my address in Nashville, as delivering on Oct.31th is too late and it has spoiled my over the night shipment purpose.