Menu
Unlimited Vacation Club

Unlimited Vacation Club review: Vacation package

M
Author of the review
9:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We were scammed into this time share in disguise soon after arriving at the airport in Costa Rica. Unfortunately, we did not do our due diligence and read the reviews but instead got tricked into purchasing one of their expensive timeshare/vacation packages by their high pressure salesmen who deceptively said we could cancel anytime but neglected to mention the cancellation fee of 50% of contract. Nevertheless, after signing up for this program with $2700 down payment and paying monthly $250 monthly for 4 months, my wife was diagnosed with a brain tumor, hospitalized and suffered a cardiac arrest which resulted in severe brain damage, and leaving here currently in a vegetative state on a ventilator. Contacted this company about cancelling and the heartless supposedly Quality Assurance rep Deyana Peraza pretty much disregarded my tragic and devastating circumstances, and still demanded payment of cancellation fee. She was extremely rude, disrespectful, uncaring, unapologetic, and was concerned about nothing other than collecting the cancellation fee and even threatened me with company lawyers if I write a negative review. I advised them them I'm not paying because I can't afford it, 1st of all, and I would not give this coldhearted scam of a company one more cent of my money after the extreme rudness experienced from Deyana especially.

Desired outcome: Cancel my membership

Oct 17, 2023 11:00 am EDT
Unlimited Vacation Club customer support contacts
Hello, Mike. We are sorry to hear about that. In order for us to give the proper follow up to your case, please share your member ID, phone number, and email address to cx@unlimitedvc.com. We will further assist you by that means. Regards. FV.
Resolved

This complaint has been resolved automatically due to user's inactivity.

More Unlimited Vacation Club reviews & complaints

Unlimited Vacation Club - misleading and lies - I know because I worked there 238
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Unlimited Vacation Club - cancellation of membership 67
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Unlimited Vacation Club - Unethical behavior and misleading sales tactics (class action lawsuit) 141
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Unlimited Vacation Club - falsified promises 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Unlimited Vacation Club - ability to cancel within the mexican statutory time 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Unlimited Vacation Club - membership 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Unlimited Vacation Club - Refund of voucher/coupon
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Unlimited Vacation Club - UVC silver scam membership 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Unlimited Vacation Club - cancelled but no refund. 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
0 comments
Add a comment