I refused to sign an upgrade contract at Dreams Bahia Mita. The UVC sale represented canceled my paid in full original contract without my consent. I am having an impossible time getting my original contract reinstated and I cannot log into my online account. I have several trips scheduled, booked and paid on my membership that I need access.
Desired outcome: I want my original contract, benefits and membership number reinstated and my online profile unlocked.
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Hello FV,
Thank you for the update regarding my case. I appreciate the support from the Quality team. If possible, could you please provide me with the name of the agent assigned to my case? It would be helpful for any direct communication.
Thank you for your assistance!
Best regards,
Jana