Unlimited Vacation Club review: No benefits

We purchased in April 2023 Punta Cana. We have been paying but have not seen the benefits that where promised. Every time we try to book a trip their is barrier. When you call on the phone it is hard to understand the staff. We definitely got taken advantage of. So yesterday we get a call from U lifestyle their affiliate for cruises and resorts. The representative wanted us to renew with them for another package. It sounded good he is guiding us through the website. The cruises and resorts and week we get from other travelers. Promised us crus credits, travel credits ect. By the end of the presentation he was asking for 3,499 dollars for a preferred status. So wait a minute I cant get the things that were promised from vacations unlimited where I pay 301 a month. You think we are naïve enough to be taken a second time ! Wow the nerve ! Has anyone actu8ally had a positive experience with this company and gone on vacations ? We have talked to an attorney for guidance which is more money. But this company needs to be stopped they are taking peoples hard earned money ! By the time we finish paying it will be 10,000.