Travel and Tourism Featured Reviews
Capital Vacation Club - Travel club
In September 2023 we were enticed into buying a vacation plan from Capital Vacations Club while vacationing in Branson Missouri. We were skeptical about their claims, so we made them show us an actual vacation stay we were planning in Colorado in February of 2024. Their representative showed us a number of options in and around Aspen Colorado and one in...
Read full complaintCarnival Cruise Line Panorama - Mechanical Issue
Date: On November 4, 2023 Sail: Carnival Panorama Cabin #6391 We boarded the Carnival Panorama for a 7 day cruise to Mazatlan, Puerto Vallarta & Cabo. On the second day of the cruise all passengers were informed that due to mechanical failure we were only going to be able to stop at Cobo. We were given a $400 credit for the inconvenience. Although we...
Read full complaintAmericanCruiselines - Puget sound cruise 10/19-26/2023. American constellation.
I traveled with 8 other passengers on 10/19/2023. Beginning 10/23 on Monday, two of our group began having bouts of vomiting and diarrhea. On Tuesday, two more of our group had the same ordeal and by Wednesday, 3 more of us got the same symptoms. Needless to say, almost half our vacation was spent feeling terribly ill and little sleep. It is my...
Read full complaintEskape by Krystal - Vacation club membership
On our last trip to Cancun I was talked into a presentation at the Krystal Cancun resort in exchange for a free spa day. I must have forgotten that I was in Mexico and should have just said no but I thought what could it hurt right? Trust me when I say that you should absolutely stay away from these scam artists. Don’t be fooled by the free breakfast and...
Read full complaint and 1 commentEvviva Trattoria - Stoneham, MA
Our town recently sponsored a bus trip to Encore on 10/25/2023 with a dinner on the way home at Evviva Trattoria in Stoneham, MA. Our tour director met with the management on the previous day to make arrangements for 53 seniors on the 25th and she was assured that everything would be ready and there would not be any issues. Not so much. They were totally...
Read full complaintGreat Escapes - Billing
We have not used this service for years. A couple of years ago, they called with what seemed to be an interesting special. I agreed. However, what I did not know is that I was signing up for a yearly billing on my credit card. This hit a few days ago for $214. I called to have them remove the charge but they said that I should have called 30 days in...
Read full complaintSt. Louis West KOA Holiday - Accountability for RV park error
On July 14th, 2023, we arrived at the St. Louis West KOA Holiday in Eureka, MO. We scheduled a two-night stay. On the morning after the first night the electric went out. We went to the office to determine if it was a park problem. The park sent a technician over who tested the pedestal we were hooked up to and said it was working, the problem was with our...
Summer Bay Exploria Resorts - Timeshare
I am writing this complaint to express my feelings regarding the sales practices that Exploria Resorts has employed to sell a timeshare to my spouse and me. Their high-pressure sales tactics were highly deceptive and manipulative, and our experience has left a bitter taste in our mouths. We were promised affordable vacation experiences with minimal cost...
Read full complaintPearson Security Company - Allowable liquids in carry-on
This new system of putting your liquids in a clear bag Pearson provides is absolutely ridiculous. Last I checked 1000ml equals 1ltr. And if you are packing toiletries or any liquids 100 ml was the standard max you could carry in luggage. Now each passenger is only allowed one bag and you're lucky if you could fit maybe 3 100ml bottles or if it's aerosol...
Read full complaintMGM Resorts International Mandalay Bay - Purposely charging room consumption
My aunt (Chinese from Hong Kong) and friends who speak very, very minimal English were charged for room consumption. They are elderly persons who, in every minute, spend money wisely. It's not their first time staying in a superior hotel (we have much luxurious casinos and hotels in Macau run by MGM or Sands or Wynn). They are a regular player who also...
Outrigger Vacation Club Travel Club - Deceitful travel deal offerings
My complaint is a duplicate of all the previous complaints that I've read - This company is very deceitful in how they rope you in, promising the best prices for all travel. We had a lapse of clear thinking and foolishly joined the club. After giving it a second thought, we called and tried to get our money back, but were told 'too bad, No refunds.' We were...
Read full complaintOur 7 Day Alaskan Cruise - The entire cruise experience
On September 17th, 2023, my husband and I boarded the Celebrity Eclipse for a 7 day cruise from Vancouver, B.C. return. We were celebrating our 53rd anniversary and my husband's 75th birthday. The embarkation process in Vancouver was a chaotic mess with 4 ships embarking and disembarking at the same time, took us almost 2 hours to board our ship through the...
Read full complaintEtraveli Group - Refund pending
I have booked a flight for me and my wife from Bangalore to Dubai through Flightnetwork which is a part of Etraveli group. The flight was Air India. Order id of flight network was MGW95Q and booking reference of airline was KAL23L. Due to sudden demise of my father in law, we were not in a condition to travel and airline has cancelled the tickets with a...
Read full complaintPrincess Cruises, "Royal Princess". - Lack of customer service. Absolutely unacceptable.
We booked a Cruise starting on 28/12/2023 on Royal Princess. Deposit was paid and we attempted to pay the balance. Unfortunately, nowhere in some 20 pages of information that were Emailed to us, was there ANY mention how/where to pay. Two Emails to Reservations were not responded. Several phone calls were ansered with: "we are experiencing large number of...
Read full complaintApollo Destinations - Their supposed enticement for coming to listen to a presentation
The card we received in the mail said that we would receive a complimentary cruise and free airfare to any destination we wanted in the Caribbean, through any one of 5-6 cruise lines. The "award" we receive said it was a "discounted" cruise without airfare. When you try to call Apollo's phone number listed on the card, its a Harley Davidson shop now. In...
Read full complaintVIP Guest Travel Services in Aruba - I traveled to Aruba this past May 2023 and "supposedly WON" a trip with VIP Guest services Travel
I traveled to Aruba this past May 2023 and "supposedly WON" a trip and went on a tour and they had me sign the paperwork for prize I won. When I got home I saw an amount of 3800.00 taken from my account on file and it was not even under my name. I am requesting a full refund in the amount of 3800.00 or I am pressing charges. I want a full investigation as I...
BJs Travel agency - Travel service
Very difficult to get the agent on the phone. They work out of their homes and have varying hours. No follow up of the travel arrangements by the agent. I booked a family trip for 4 people as a cruise in Europe which cost north of $18k! This was an upgraded trip by me including Haven room on the Norwegian ship. Incorrect flights and dates were booked for...
Read full complaintwww.goindigo.in - Voucher issue
I would like to write and let all of you know a dispute with Indigo Airlines. On 10th April 2022, Indigo airline has not allowed us to board the flight even all the documents were as required and later same has been accepted by indigo airline. After lots of complaint and investigation Indigo Airline has accepted their fault and regretted to us and offered...
Read full complaintScandinavian CS Tourism LLC - Booking i'd rae2182285) refund not received hotel booking cancel on 07-06-2023
I tried many email and calls and get response 24 to 48 hours I will receive refund but no refund come to me no email I receive about any delay or else from Rehlat. I call and ask give me your location I come and take my money back but they said we dont have any location in dubai How they work in Dubai without physical office, its totally illegal practice...
UTOVacations - Travel agency - trip booked
Like the most recent complaints, our family was also victim to UTO Travel and we hope others will see this and realize the company is a complete scam. We booked our China trip right before COVID shutdown. We patiently waited and even paid extra fees to move the date out. We NEVER got any communication from UTO. The only time they would reach out wa...
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