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11:24 am EDT
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BJs Travel agency - Travel service

Very difficult to get the agent on the phone. They work out of their homes and have varying hours. No follow up of the travel arrangements by the agent. I booked a family trip for 4 people as a cruise in Europe which cost north of $18k! This was an upgraded trip by me including Haven room on the Norwegian ship. Incorrect flights and dates were booked for...

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7:54 am EDT
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www.goindigo.in - Voucher issue

I would like to write and let all of you know a dispute with Indigo Airlines. On 10th April 2022, Indigo airline has not allowed us to board the flight even all the documents were as required and later same has been accepted by indigo airline. After lots of complaint and investigation Indigo Airline has accepted their fault and regretted to us and offered...

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3:11 pm EDT
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Scandinavian CS Tourism LLC - Booking i'd rae2182285) refund not received hotel booking cancel on 07-06-2023

I tried many email and calls and get response 24 to 48 hours I will receive refund but no refund come to me no email I receive about any delay or else from Rehlat. I call and ask give me your location I come and take my money back but they said we dont have any location in dubai How they work in Dubai without physical office, its totally illegal practice...

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12:05 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

UTOVacations - Travel agency - trip booked

Like the most recent complaints, our family was also victim to UTO Travel and we hope others will see this and realize the company is a complete scam.  We booked our China trip right before COVID shutdown.  We patiently waited and even paid extra fees to move the date out.  We NEVER got any communication from UTO.   The only time they would reach out wa...

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12:52 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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Travel Smart VIP / Resorts Advantage LTD. INC - Vacation package

We purchased a vacation package paid in full, which we have not used once due to the location we signed up with being closed and sold. We were going to be able to take a boat ride from Miami to the Bahamas when we signed up for our membership. We tried to book packages at other locations but it was going to cost us more money than going online to purchase...

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3:49 pm EDT
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Carriage House Country Club - Time Share

We would like to file a complaint against David Grish, President of The Carriage House Country Club, for his lack of communication and failure to cancel our timeshare. We have been struggling to sell our timeshare for quite some time now. We have tried to find potential buyers but to no avail. This has put a considerable strain on our finances, especially...

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8:51 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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Limitless Vacations - They charged me for a 5 year access to their website and took my log in access away

Limitless vacations called and said they had a offer since our 1 year was almost up and they could sell us 5 years for $800. We did it and then when I complained about the cost of the resorts being more money than what I could book directly with the resorts they removed my access and made it so I could not access their website. When I call they tell me they...

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4:53 pm EDT
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Excursions - Travel club

Branson, MO 7/11/2023, Went to a prestation at Excursion Travel Club. Sat through the whole thing. Taken to an office and the hard sales began. Told them we had medical issues and this won't work for us. Jeremey pushed and pushed. It was offered to us for $19,995.00, I told him there was no way we could pay that, we are on a fixed income, he still pushed...

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10:35 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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Wooga - Junes journey customer support

For the past week and a half I've been going back and forth with rude, lying, unprofessional customer service for Junes journey. I completed an event early and it stayed on my screen for hours completed but I received no reward for finishing it. I contacted support and they straight up lied saying I didn't complete it when I did, and I have witnesses who...

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1:19 pm EDT
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West Gate Travel Club Branson MO - Timeshare

Was in Branson, MO for family vacation and was persuaded to get go to a timeshare seminar and arrived 15 min. Then 1130 got signed in and asked when we will start our seminar since no one came and got us like they did for the rest of them. I asked the front desk how much longer since we scheduled 90 min. For child care. 10 min. Later which is the same guy...

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8:46 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
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Melton Mowbray Leic. - Customer toilets at Melton Mowbray

We visited Morrisons this morning at Melton Mowbray. After a short shop I attempted to use the customer toilets only to find that both are closed and sealed off with display boards. I spoke to a lady supervisor who told me that the toilets are closed because they keep on being vandalised. This is the same response that I have received on the last 4...

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5:49 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Air2Sea / Royal Caribbean Cruise - Delta airline constant changes

I booked an RCC cruise in November, 2022. My cruise is this September, 2023. I worked with their Air2Sea to book my air from Boston to Seattle. In the last 8 months, Air2Sea has changed my reservation 4 times which is unreasonable. My initial departure out of Boston was for 11:00 a.m., which works for me because it gives me time to get to Boston. Then, they...

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4:12 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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Westgate Lakes Resort - Owner relations: employee told me on several occasions I could transfer weeks to Interval International. Reneged on that promise.

In April 2023, I spoke to James in the account/ service department regarding my Westgate maintenance/taxes for the year 2022. At that time James stated that if I paid my 2022 maintenance/taxes, WG would give me 2 weeks. I asked him repeatedly “can I transfer them into Interval International (II)” and his answer was YES! I spoke to this person twice in...

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12:48 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Bogus Travel Credit - Travel credit evaporates when trying to book a flight

I received a travel credit on a flight from Toronto to Tampa the the airline cancelled during the covid 19 pandemic. The voucher states: FUTURE TRAVEL CREDIT APPLIES*Copy of the credit terms are below travel credit info is 2XHESL A travel CREDIT is a CREDT. There is nowhere the credit states the agent is to use some form of magical secret calculation to...

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5:17 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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Priceline Travel Agency. - Travel agency/ticket agent, Kylen (personal manager)

I was attempting to book a trip through priceline on thursday night; 20 july 2023. Spoke to kylen; they don't give last names. He self appoints himself as my personal manager. That's how he referred to himself in the emails. Isn't that sweet of him? Shoppers beware, these travel agency's use bait and switch, deceptive practices! I can prove it; because I...

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2:45 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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Fala Holidays & Packages - Money

Fala Holidays.. FRAUD.. These individuals are total scammers. They questioned me about my information in the D'Mart Parking lot.. I gave it bcz i thought a parking permit required it.. The following day.. They invited me to their office and informed me that I had been chosen for a 3N/4D vacation ticket in honour of their 25 th Anniversary.. They...

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11:07 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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Viaggio Trave Club - Travel Club Membership

My partner and I came in for a presentation, not knowing what it was for. We sat through the shpeal and were told explicitly that we had a 3 day window for cancelling. When we returned within 48 hours (way before our 3 day window), we were told there was no cancellation policy and we couldn’t cancel and there was nothing they could do about it. They said...

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8:55 pm EDT
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Starpoint Resort Group Inc., Geoholiday Development, LLC SRG, LLC - Scammed us into joining their timeshare/ vacation club and misrepresented the benefits we could get with program we signed up for

Please sign us up for any class action lawsuit : armystrong. [protected]@gmail.com. They gave us a price of $15,995 then reduced the price to $5,995 for a 45 year membership and stated that we would get same benefits as someone who had a lifetime membership. Over six months later we received a phone call to help us go over our benefits to be told we only signed...

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1:30 pm EDT
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Camping World Good Sam Extended Warranty - $50 deductable, was told if you bring it to camping world that's all we would have to pay

We bought a Navion/Winnebago last May 2022. we also purchased extended warranties for 6 years. We were told if we brought it to a camping world for service we would only have to pay a $50 dollar deductable. There were problems from the beginning, that never got fixed. We're brought it in for service August 2022 didn't get it back till October 2022, nothing...

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5:40 pm EDT
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Ramada Inn Butte, MT - Room accommodations unacceptable

Occurred on 7/6/2023 at the Ramada Inn Inn in in Butte, Mt requested a room on the first floor because granddaughter had injured her leg and had difficulty walking. Was informed they only a room on the second floor and would have to walk up 2 flights of stairs since the elevator was not working. In the meantime the clerk had already run my credit card an I...

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