The Brick review: Refrigerator - warranty - event id 6281411

I purchased a refrigerator in Jan 2017 from thebrick location 5800 McLaughlin Rd, 2, Mississauga ON L5R 4B7, with the extended warranty offered by the store. This warranty is with King and State.
Since 10th July, 2020, my refrigerator is not working.

- King and State says they are waiting on Parts (event id 6281411)
- Extremely difficult to reach them, as this company operates from Barbados. Anytime you call, there is a standard message about unusually high call volume. After putting you on hold for 10 mins, the call disconnects
- Store is not offering any loaner refrigerator, which they are supposed to offer as per the warranty terms
- King and state offered a prorated price for refrigerator, which is very small to buy any decent refrigerator. Also this credit is offered with TheBrick. So you cant just take the cash and buy new refrigerator from different store
- Store says they cant do anything, as the warranty is with king and state

utterly frustrating experience with TheBrick and the crappy warranty they offered with king and state.

Buyers BEWARE! Not buying anything from TheBrick

Need the refrigerator to be fixed ASAP or Need a loaner refrigerator