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CB Furniture Stores The Brick
The Brick

The Brick review: Un-used warranty credit claim ( 1 comment)

K
Author of the review
4:26 pm EST
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Hi,
I purchased several items at a Brick Store In Surrey, BC end of July 2020 when I moved here from another province. Total cost around $6000/. Also bought warranty coverage. Some items were delivered start of Aug2020 and some by end. When I called by end of July 2025 to claim warranty I was told the I had to wait till date last item was delivered. Just called them before the 90 days expires, now they saying deadline is passed.

Claimed loss: $475

Desired outcome: Get store credit of $475

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The Brick response
Nov 10, 2025 7:28 pm EST
The Brick customer support contacts
Phone numbers

+1 (780) 930-6000

Address

16930-114 Avenue, Edmonton, BC, T5M3S2, CA

Website

www.thebrick.com

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Hello,
We’re very sorry to hear that you’ve been let down by the service. Please email us at social@thebrick.com
with your invoice details and contact information, and we’ll make sure to follow up with you regarding your complaint.
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  1. The Brick Contacts

  2. The Brick phone numbers
    +1 (780) 930-6000
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  3. The Brick emails
  4. The Brick address
    16930-114 Avenue, Edmonton, British Columbia, T5M3S2, Canada
  5. The Brick social media
  6. Olivia
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    Nov 10, 2025
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