Telkom Mobiletelkom mobile canal walk

I haven't even opened a contract yet and I have had two weeks of nonsense. My biggest issue is not being able to get through to their Canal Walk brancj through which I have orded the contract. The shop answers the phone and then disconnects the call straight away. No attempt at apologising for being busy. The sales person Kanu had never actually called me back when he said he would, and he calls on the wrong number if he decides to call back. I am disgusted by their lack of customer service. I ordered a phone two weeks ago, informing Kanu of the urgency but to no avail. He has not put in any effort to ensure I got my phone on time and now it is late and he is not bothered by the tardiness or terrible customer service.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.