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Taco Cabana Customer Service Phone, Email, Contacts

Taco Cabana
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www.tacocabana.com
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1.3 207 Complaints
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Taco Cabana complaints 207

ComplaintsBoard
S
4:50 pm EDT

Taco Cabana no attention to order

Clueless Staff!
With the economy being at the level it is, our monies will have value at another fast food drive thru who can get our order right without having to back track and ask about the rest of an order & repeat ourselves after you have our money!
The Mexicans though attractive and confused Do NOt have command of the English ( Engleesh?)Language well enough to take a drive thur order: A simple order from your posted window menu:One Enchilada Dinner, One Carne Guisada Taco and 1 Ultimate burrito?
I received 2 Tacos, 1 Enchilada, rice and beans, No Tortillas.
I will take my $12.55 hard earned money elsewhere as you will not take the paying customer seriously due to a one time captive audience, but as times get tighter You Will!
Susanna

thank you,
Susnana

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N
2:07 pm EDT
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ON august 10, 2017 my husband and i went to taco cabana location in garland, tx and the lady at the drive thru "so called the supervisor" was very rude and almost screaming at us at the drive thru because my husband asked her if she could make sure the quesadilla we ordered had fajita in it, she answered back very rude and sarcasticly, we like the food, we...

Read full review of Taco Cabana and 8 comments
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S
10:31 pm EDT
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Don’t go to Taco Cabana unless you want to get poor/no service, treated rudely, cursed at, and reported to the police. I stopped at this Taco Cabana on Spring Creek in Plano and got the worst treatment I have ever received from any restaurant. It’s about 9:30pm on a Thursday night. I pulled up to the drive through menu/speaker. All the lights where on and...

Read full review of Taco Cabana and 2 comments
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V
3:38 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

Today I had a few friends over for the weekend and around noon we decided to go pickup some Taco Cabana. I personally love taco cabana and have never had this type of problem with them before. We got to the ordering box in the drive thru and my partner started saying our order as well as our friends’ orders in the back, and the lady was super rude asking...

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M
1:52 pm EDT
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Last weekend we went to the Taco Cabana by Geronimo in El Paso Texas. It was a big mistake for us to even have thought of that place. Our order didn't come till after 30 minutes and the place was filthy. I honestly will not go back there and will not recommend that Taco Cabana in that area. The person who takes the order has no skill whatsoever (for a job...

Read full review of Taco Cabana and 4 comments
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B
11:22 pm EST
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The only thing I can get at this location without a F***UP is breakfast tacos. Even then, I get two tinyhot sauces for five tacos. Jeez, come on, at least three hot sauces. I love tex-mex and Taco Cabana has great food, fast and at a good price. However, I have taken to avoiding this location whenever possible. I go to the one by work, or five minutes down...

Read full review of Taco Cabana and 1 comment
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G
12:00 am EDT
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I went to a taco cabana on the 7th of this month august and i had the worst customer service ever. The guy at the drive thru was really rude i have a witness not sure why he was so rude but in my order i asked for chips and queso he argued with me telling me that i didn't which i know i did because thats all my co worker wanted to eat well after a while i...

Read full review of Taco Cabana and 18 comments

Overview of Taco Cabana complaint handling

Taco Cabana reviews first appeared on Complaints Board on Aug 16, 2007. The latest review Employee threats online was posted on Dec 15, 2023. The latest complaint bad customer service was resolved on May 07, 2019. Taco Cabana has an average consumer rating of 1 stars from 207 reviews. Taco Cabana has resolved 16 complaints.
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  1. Taco Cabana contacts

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  3. Taco Cabana address
    13455 E Freeway Service Rd, Houston, Texas, 77015, United States
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Taco Cabana Category
Taco Cabana is related to the Restaurants and Dining category.

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