Hooters reviews & complaints
Hooters complaints 228
Hooters - Service
This is not only the worst run Hooters I have ever seen it is the worst run restaurant I have ever seen. Showed up this afternoon on 10/26 at Hooters near Wolfchase and the girls were in the corridor doing selfies and dancing while I waited to be seated. REALLY? Then some one came over and I said their busy doing selfies and she cracked the door to them but didn't want to disturb then, so I said I am not waiting for that and went to a table.
Not once in a while but EVERYTIME. I come here it's like being taken care of buy a bunch of teenagers. Is there even a district or regional manager? Please don't say yes because if there is they don't visit the establishment.
There are so many things wrong with this place I guess I will make it easy and just go to Buffalo Wild Wings where the staff actually understand what customer service is.
I would be embarrassed if I was an executive of Hooters and know this joke of a restaurant was part of my business.
Desired outcome: None
Hooters - Chicken quality
I am from Connecticut. I eat at hooters often. This past experience I had at the Orlando location located on Augusta national drive was horrible. First off, I see the online option only have the choice to pick "all drums" for an additional .60 more. I didn't choose that because I love my flats! When I pick up my order, that was about $14.00 for 6 pieces, I had 5 drums and. One flat. As I eat it the drum sections weren't even edible for me. I pretty much cried because I wasted my money on chicken I couldn't eat, and I didn't choose the "all drums" option because that wasn't what I wanted but what I got! That leave a bad taste in my mouth with hooters… literally!
Desired outcome: Some kind of compensation for my money wasted on chicken I couldn’t eat!
Hooters - Food and long wait for service
Recently visited Hooters at 10133 North Kings Highway, Myrtle Beach, s.c.Upon arrival we waited 45 mins.Understandable because prime time of season.Not told by hostess about long wait.Next for appetizers we ordered 10 smoked wings, 10original wings and Mac and cheese for my granddaughter.10 wings came 1/2 hr.later.The second 1/2 hr. After the 1st.and my 7 yr. old granddaughter got after we started the batch of wing .We were also told to order our entrees because a long wait for food which we already experienced.My daughter ordered theses cheesburger and we the chicken special sandwich.Again the the cheeseburger came 20 mins.After and we were told the chicken sandwich would be ready for at least 30 min. Later.Our server ANNA was very nice and apologetic.We Cancelled the chicken sandwich.Asked for a manager who apparently did not want to confront us and the othercustomers complaining.We paid our bill and tipped very well after waiting a total of almost 3 hrs.Very disappointed as we are regulars at all the Hooters.Thank you for your time and consideration and we feel we should Be compensated for our experience.
Desired outcome: Compensation for my 80.00 meal
Hooters - Not getting served
Been to Hooter near Brookfield tower for the first time around 8.10 today (7/10/21) and was told our wait time is less than 20 mins. Waited and waited and waited and around 8.45 the attendant told that we are cleaning your table, give us another 5 minutes. Get inside and waited with 2 kids, all of us were super hungry. The lady attendant completely ignored us, when I try to talk she pointed out an area and said that you are going to sit in one of those tables. Again waited and waited then around 9.30 we gave up and requested to cancel our booking. Only that time the attendant looked really happy, never said sorry but at least she smiled and said thank you.
Hooters - I work trying
I worked for this company for 30 months i work my last three days and I did not get paid me and two other people this has happened before I just want what I've worked for plz and thank you. My name is Aaron Parker I worked in Orange Park florida they fired everyone the same day and no one got paid we just want our money and nothing else. We should not have to go threw this Every time we get paid we have bills to pay and that's not going to wait
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