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Taco Bell

Taco Bell review: service and rudeness

C
Author of the review
8:44 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I walked in the Hueytown, AL store yesterday and was very surprised by the attitude of the workers. There was a worker outside talking to someone on a car and it appeared that she had on a headset taking drive through orders (not 100% sure of that). Walked inside, one man waiting on his order, no customers seated or waiting to place an order.. I did not get a hello, how are you, nothing.. just can I take your order. I placed a very large order and while I was waiting, I saw no communication between any employees. One of my bags was put on the counter while waiting on another one. I said, does a drink come with this combo? (no response, just handed me a cup and walked away) — then I had to stand there and wait for my receipt — no one was at the desk so I asked a girl that was mopping the floor — can I get my receipt please? she just walked up, got my receipt, handed it to me — not a have a good evening, sorry, nothing... Will not be back in that store. Very unfriendly, not polite and poor customer service.

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