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fast food
I showed up at 1pm to get something to eat. The Drive Thru Open sign was on and the signs on the door stated they were open. I went to the drive thru and there was a line of cars in it and the person in front of me put down cones behind his truck making it impossible for me to go through. I went to the door and it was locked. I looked and the whole dining...
Read full review of Taco Bellproduct and service
I am a vegetarian, so I always order food with beans and minus beef. Out of 10 times I go to this Taco Bell I find meat or beef in my food. I never complained, but this has to stop, someone should not be careless in doing their job. So I called to complain about this issue and a lady picked up, she didn't said her name after she picked up the phone which i...
Read full review of Taco Bellbroken equipment
i ordered from taco bell online for delivery during placing the order requested a frozen watermelon drink for .70 extra charge with one of the combos i ordered was called by the delivery company that would be delivering the food to tell me taco bell employee said the frozen drink machine was broken a short time later was contacted to be told the machine was not broken but rather they had already cleaned it and wasn't willing to make my drink to have to re clean it are you kidding me hours to go before close and the machine is already cleaned and shut down sorry but that was totally unfair to me and unprofessional date this happened 7/20/2019 i would like some coupons or gift cards for some frozen drinks you serve because i will not pay extra with my combos to treat myself to the frozen drinks again... my email is wegmann.[protected]@yahoo.com would like a response returned via email thank you...
customer service
I visited a Taco Bell 4.1 miles from my home on 07/20/2019 at approximately 16:23pm . I ordered 2 nachos they only placed 1 nacho in my bag. I called to make them aware. I spoke with a young lady who claimed to be the store manager on duty. Who was very rude and said that I have to come back down to the store to receive only the nacho or my refund for the...
Read full review of Taco Bellservice and product
My husband went to the Taco Bell on Route 58 because we refused to go to the one on Oak Point Road and he was very dissatisfied. We do not like when we are required to place an order through a kiosk so therefore we will never go to your Route 58 location anymore. The one on Oak Point Road can never get your order right it's always dirty inside and the food is cold so we won't go to the one on Oak Point anymore. Going in for the purpose of having and employee and guest relationship is a reason for going in not to punch a finger at the thing standing on the floor. If this is what is taking over a lot of businesses we will not be going to them we prefer to talk to a person. The kiosk is a very bad idea!
customer service
I'm gonna start this off with a CHEERS to Stephanie K. Who was taking orders, making drinks, and making everybody's food by herself last night at Taco bell! We pulled in at 1:03 and 2 employee's were sitting outside talking, we waited in line for a good 10 minutes before we were finally able to order, mind you there were at least 6 cars in the drive through, when we pulled up to order the employee's who were outside were still in the same spot... we got around to the window another 5 minutes or so later, our receipt was then handed to us at 1:17 am, as soon as we paid that girl went into the kitchen, washed her hands, put on gloves, and then proceeded to make our $31 worth of food. I couldn't tell if there was anyone else in the kitchen or not but i did physically witness her making our food! She then bagged our food up and handed it to us and apologized for the wait. There was a girl standing at the front cash register the whole time(mind you the lobby was already closed at this point) talking on the phone, the entire time Stephanie was making our order. CHEERS TO STEPHANIE FOR BEING SO KIND AND CONSIDERATE TO OTHERS EVEN WHEN SHE HAD TO RUN A WHOLE STORE WITH A LONG DRIVE THROUGH LINE BY HERSELF! We finally drove off with our food, everything was correct by the way, even with her stressing herself to do it alone. JEERS TO THE EMPLOYEES WHO DID NOTHING TO HELP HER! And if there were some people in the kitchen helping her cheers to you too! Like i said i couldnt see fully in the kitchen. I am contacting corporate about these issues as well! That girl deserves a raise or some kind of recognition thats for sure!
staff
My husband and I walked into Taco Bell in Verona Wi.. As we stood waiting to order heard a a man at the drive thru window tell us to go home and make our food.. Asked a colored girl behind counter what was the issue as this man kept talking crap to us, all she did was give him a dirty look.. As my husband and I walk to get our drinks she herself started...
Read full review of Taco Bellchicken power bowl
I ordered a chicken power bowl, which I have had before. Attached is what it is supposed to look like and what I received. I informed the order taker at the drive-through window. He shrugged his shoulders and told me that is what I ordered. He had no interest in making the situation right. No fork in the bag either. Also, the drivethrough ordering device was smashed in and the health department rating was not displayed.
Read full review of Taco Bellpower bowl and taco salad
We were in your location in Westbrook maine last week. We experienced the most rude and discourteous service any clerk could do. We ordered the cantina power bowl and the Beef fiesta taco salad. When I received them there was just enough product to cover the bottom of my taco bowl and well as the bottom of the power bowl. I asked the clerk if there had been a mistake because it was not what I usually order and receive. She said they were all made per protocol from the company. I found that hard to believe because I had one just a few days before and it was full. I asked if I could at least have more lettuce to try to make it a salad. She said I could but I would have to pay for it, I asked for a manager and was told that there was no manager in the store. Again hard to believe. We left and vowed never to return again. I filled out the customer survey on the website and have yet to receive any acknowledgment of my complaint. I find that this is poor management. This is not the way to treat customers. We eat at Taco Bell several times a week and it is usually a good experience. Thank you for your time today. I was so frustrated that I threw my receipt away so I cannot give more info.
My name is Prescilla Lamontagne
[protected]@myfairpoint.net and number is [protected] Thank you again for your time.
the whole experience
We stopped at Taco Bell in Brownsboro, Kentucky on our way home from vacation in Alabama on Sunday July 7, 2019. It was about 1 pm. We got in the restaurant and there was 1 person in from of us and numerous people after us, roughly 7-9. We ordered our food with a less than enthusiastic employee, who looked like she cared whether she was there or not. After ordering, my daughter and I went to the pop machine and the Pepsi came out with all foam. I asked the not-so-excited young lady behind the counter if the Pepsi needed to be changed. She checked it and said it was fine, but offered to get out drinks from the carryout. We let her do that, but there were no medium lids in the dining room and they were not filled while we stood waiting for our food, about 10 mins! As other people came into the restaurant, the manager took over the register and was not in any better mood than the young lady before him. He was a taller, bigger gentleman, with blonde hair. After waiting for quite a while, we got our food, which was to go, got to our car and there were no nachos in there. I went back in there and stood for about 2 mins with nobody even acknowledging me. The young man gave me my nachos, without cheese! So after that we get in the car and my husband eats his food and we take off and upon my getting ready to eat my taco, realize that there is no taco for me and no burrito supreme for my husband. Now understanding that mistakes happen, but the service was terrible and 3 mistakes in 1 order is totally uncalled for. We have a Taco Bell in Tiffin where we live and the service has never been this bad. Maybe your employees need training or how to be polite to the public or find a job that does not work with the public. I feel like I can ask for that, as I work with the public in real estate. Thanks for listening...
taco bell nacho fries. customer service.
I have been visiting the uhrichsville taco bell quite a while and as usually I am very disappointed in product and customer service at this location. The nacho fries that I always purchase for my daughter are given to me dumped into a bag and after I sat there putting each fry back I realized this fry cup wasn't even filled half way. I flagged the worker down and showed her and she said to me that's how much you get. And that my cup had a little extra then what they usually give. I asked to see the manager and I was told she is to busy making orders. Your manager doesn't have time to tLk to a costumer because she is making orders? Doesn't seem right to me. So I asked can I please have a filled cup of fries and she didn't want to give it to me. I demanded to speak to the manager and when she came she said to me the fries are all at the bottom of the bag...so then I know your manager is the one throwing MY paid for food in the bag. And she as right cause I had to sit there and put each fry back. When i showed her i had no other fries at the bottom of the bag she ran in the back and threw me another half filled cup of fries and said that's how they come. Well taco bell if thats how you do business I guess I'll have to go spend my money on the [censored]ty [censored] burger king taco Instead. The other stuff I purchased. Bean burrito. Chicken griller. Beefy fritos burrito were all so cold I ended up spitting out my first bite and feeding the rest to the dogs. I had already had a bad experience with the manager I wasn't going to go back for my money at this point. I would like a response or I will continue to call into the complaint number. I will stop wasting my hard earned money at your locations as well.
taco supreme, poor quality. sn 033492
Time 10:59:42 am. 7:14:2019 I ordered 4 soft shelled taco supremes. And water. They rang it up at $10+ for 4 $1.99 items and water. Then when I just stood there it was corrected to $8.+ The Taco's were subpar. All were basically the same. Fresh lettuce great tomato squares (4). Positive. The meat paste was leaking red grease. Looked like a chihuahua turd...
Read full review of Taco Belldry chalupa shell, no cheese on nachos bellgrande
Hi, to whom this may concern. I am not the type to file complaints, but I have to say I'm disappointed for the 3rd time in 2 months getting food from this location. The chalupa shell was not edible tonight. My nachos bell grande had no cheese but extra sour cream with a note written in marker on the lid saying "accident extra sour cream" what the heck? Make a new one if it's an accident. I understand there might be the occasional mishaps with food, but 3 times in a row? I had no problems before this. New management, poor staff?
caramel apple empanadas
Why oh why would you discontinue these? I can't even believe it. And not only that, it is replaced with ?... Nothing. Not unless you call the freeze drinks a dessert. Nope, don't think those qualify. 😒
Caramel apple empanadas Caramel apple empanadas Caramel apple empanadas Caramel apple empanadas Caramel apple empanadas Caramel apple empanadas Caramel apple empanadas Guess Taco Bell only likes long complaints 🤷🏼♀️ 350 characters?!
order was wrong
I ordered 3 soft tacos and 3 potatoes with cheese. It was a order to go. I got 2 soft tacos, one hard taco and just 2 potatoes. I walked over there and didn't check order till I got home. I was very disappointed in it. My email is [protected]@gmail.com and I can receive texts at [protected] if there is anything you could do to make this right. I hope you guys can do something to make this up to me. I would appreciate it. Thank you
manager and service
The "manager" Briana at this location was has 0 customer service skills. She was extremely rude an frankly you could tell she hates her job she looks miserable. When I asked her name because they messed up my order she pointed to a name tag. As if she was unable to speak. This women should be trained in customer service or fired because she lacks seriou...
Read full review of Taco Bellfemale employee at the drive thru pick up order window.
I ordered 2 chulupas and a soda at the drive thru, and proceeded to the pick-up window. The female at the delivery window took my $10 bill, and handed me my order, as there were no napkins in the bag, I asked her for napkins. As she handed them to me she said: "You are snatching." I said what is SNATCHING and she walked away from the window. I said: " I wa...
Read full review of Taco Bellfood quality and speed of service
My wife and I went to the Taco Bell, The line to order through the drive thru was long so we decided to go inside. The line inside was not any better it was about 6 to 8 people deep, so I ordered our food off the Kiosk. I requested extra cheese on 2 sft tacos and 1 quesadilla . I did not get it, One of the tacos was so over cooked it was like a chip. To add...
Read full review of Taco Bellordering issues
I was missing a burrito in my order. Went to the counter and told the woman I was missing it. She told me she had put it in my bag. I showed her the contents of my bag and the burrito was not in there. She argues with me about a burrito and continuously said she had put it in there. I asked the cashier her the name of the woman I was speaking to, and the...
Read full review of Taco Bellcooking and ordering staff
On 7/7/19 went in to have dinner before going to work. Wanted to order the Chalupa box and was told they had run out of 6 and 10 inch tortillas and couldn't make ant burritos so i settled on the Chalupa meal with no sour cream because i am alergic and received the Cha;lupas and guess what they had sour cream. So i approached the front counter and told them...
Read full review of Taco BellAbout Taco Bell
The menu at Taco Bell features a variety of items, including tacos, burritos, quesadillas, nachos, and more. Customers can choose from a range of fillings, such as seasoned beef, chicken, steak, and vegetarian options like black beans and potatoes. The restaurant also offers a variety of sauces and toppings, allowing customers to customize their meals to their liking.
In addition to its traditional menu items, Taco Bell is also known for its innovative and creative limited-time offerings. These items often feature unique flavor combinations and are designed to appeal to a younger, more adventurous demographic. Some recent examples include the Nacho Fries, the Naked Chicken Chalupa, and the Doritos Locos Tacos.
Taco Bell has also made a name for itself in the fast-food industry by embracing technology and social media. The restaurant has a strong presence on platforms like Twitter, Instagram, and Snapchat, and has even launched its own mobile app. This app allows customers to order and pay for their meals ahead of time, skip the line, and earn rewards for their purchases.
Overall, Taco Bell is a beloved fast-food chain that has built a loyal following over the years. With its affordable prices, tasty menu items, and innovative marketing strategies, it's no wonder that Taco Bell continues to be a popular choice for fast-food lovers around the world.
Taco Bell Customer Reviews Overview
One of the most significant advantages of Taco Bell is its extensive menu, which includes a variety of tacos, burritos, quesadillas, and other Mexican-inspired dishes. Customers can choose from a range of ingredients, including beef, chicken, beans, and vegetables, to create their perfect meal. The restaurant also offers a variety of sides, such as nachos, fries, and cinnamon twists, as well as drinks and desserts.
Another positive aspect of Taco Bell is its affordability. The restaurant offers a range of value menu items, making it an excellent choice for budget-conscious customers. Many reviewers have praised Taco Bell for its low prices and generous portions, making it an ideal option for families and groups.
Taco Bell is also known for its quick service and convenient locations. Many customers appreciate the ability to order their food quickly and easily, either in-store or through the restaurant's mobile app. The restaurant also offers drive-thru service, making it easy for customers to grab a quick meal on the go.
Overall, Taco Bell has received positive reviews from customers who appreciate the quality of the food, the affordability of the menu, and the convenience of the restaurant. Whether you're looking for a quick lunch or a late-night snack, Taco Bell is an excellent choice for Mexican-inspired cuisine.
Overview of Taco Bell complaint handling
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Taco Bell contacts
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Taco Bell phone numbers+1 (949) 863-4000+1 (949) 863-4000Click up if you have successfully reached Taco Bell by calling +1 (949) 863-4000 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-4000 phone number Click up if you have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4000 phone number 2 2 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4000 phone number+1 (949) 863-4500+1 (949) 863-4500Click up if you have successfully reached Taco Bell by calling +1 (949) 863-4500 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-4500 phone number Click up if you have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4500 phone number 1 1 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4500 phone number+1 (651) 457-1855+1 (651) 457-1855Click up if you have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number Click up if you have UNsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone numberManager+1 (949) 863-3915+1 (949) 863-3915Click up if you have successfully reached Taco Bell by calling +1 (949) 863-3915 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-3915 phone number Click up if you have UNsuccessfully reached Taco Bell by calling +1 (949) 863-3915 phone number 0 0 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-3915 phone numberLicensing Agent
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Taco Bell emailstbmobileappteam@yum.com100%Confidence score: 100%Supportmedia@tacobell.com92%Confidence score: 92%Communication
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Taco Bell address1 Glen Bell Way, Irvine, Pennsylvania, 92618, United States
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Taco Bell social media
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